Comments on: Epixtar Philippines closes, sheds 650 agents

By: Mary

Mary — Thu, 13 Oct 2011 02:21:53 +0000

what does this mean? how does this affect the outsourcing industry of the country? I hope would not affect the wages of people work because their family affected.

By: Glen

Glen — Thu, 13 Oct 2011 01:31:43 +0000

i have omitted amber-base managers in the valley or just resigning? In my own opinion just try to be familiarize with the company and their background for those who are seeking for a job. thanks..

By: Former_employee

Former_employee — Sat, 05 Mar 2011 12:47:07 +0000

May mga tinanggal ba na mga manager sa Amberbase Libis o pinagresign lang talaga?

By: exsupe

exsupe — Mon, 20 Dec 2010 09:56:37 +0000

Dyan pa rin si Pong? Galing naman. Ano kaya ang hinahawakan niyang program ngayon na scam na naman? Malapit na kayong mabuko. You are being investigated by someone in the states na may talk show everyday at malakas yun sa ftc… isasara kayo ng di oras. To all employees, bantayan ninyo ang inyong mga contributions at taxes at backpay. Magaling manggulang ang lanie reyes na yan.

By: call center services philippines

call center services philippines — Fri, 19 Nov 2010 02:25:36 +0000

It is sad to know that some company did not pay back the dedication of the employers. Knowingly they are paying for their Pag-ibig funds and SSS. Even they are now transferred and relocated to the other company, still they should have emailed or send memos to the employees. And for those who are seeking for a job, try to be familiarize with the company and their background.

By: immy

immy — Fri, 01 Oct 2010 21:08:02 +0000

what about Pong and Kaye Rodenas? I heard that they’e still connected with Amberbase..Beware of them..just a friendly advise though, try to open your eyes.. You might not realize that they are only using you out of their own expense.

By: Current Employee

Current Employee — Tue, 07 Sep 2010 07:57:07 +0000

@ immy

actually a lot has changed. Most directors/upper management are new. I’ve never worked for Epixtar so I wouldn’t know where u guys are coming from but so far based on my exp. everything seems ok. I check my SSS contribution every month online and it seems to be updated. salary and commission are given on time. Im just hoping now that the 13th month pay would be given earlier =)

By: immy

immy — Mon, 06 Sep 2010 19:09:57 +0000

well..since most of the bosses are still working there, you’ll still expect the same rotten system as before.. these people doesn’t deserve to be treated with respect since they don’t know how to respect their employees!! KARMA will eFn get them!!!

By: Fae Murad

Fae Murad — Sat, 04 Sep 2010 04:23:25 +0000

It absolutely confuses me when someone says they are fighting with their adjuster for $175,000, and more, on their homeowner’s claim, yet they don’t want to spend the amount of money from my website to actually see how I have handled the same type of situation, successfully. I say this not to brag, but I have the knowledge and know how that you NEED to get what you DESERVE to be paid on your claim. If that means spending $39.00 on my site to help you have the knowledge to win an additional $100,000, doesn’t it make good sense to buy it now?

By: Former_Employee

Former_Employee — Mon, 30 Aug 2010 23:19:25 +0000

Any news about the company? Had there been any improvement since the change in name? Are the upper management still the same people?

By: immy

immy — Wed, 18 Aug 2010 22:09:10 +0000

pinaka bulok na sistema makikita nyo d2! lahat ng nsa posisyon mga mukhang pera!!! malaki nga pera pero pg umalis ka na ni singkong duling wla ka mkukuha!! maraming maggaling na agents ang pinakawalan kc d marunong maghawak ng tao!! incentives ng agents ibinubulsa nyo!! ung mga taong nandun pa mgisip2 kayo bka malamon na kayo ng bulok na sistema!

By: immy

immy — Wed, 18 Aug 2010 22:01:23 +0000

tama ka exsupe ang kakapal ng mga taong nandun pa rin ngaun! yan c pong pinaka kupal na tao na nkilala ko sa buong buhay ko!! mukhang pera!! wlang kwentang tao!!!! grbe mg power trip!! mshado ngmamagaling!!! ang kapal ng mukha!!! gago!!! dadating din oras na mamalasin yang mga yan!! kupal!!!

By: exsupe

exsupe — Mon, 16 Aug 2010 22:46:52 +0000

Kapal ng mga mukha ng mga tao na nandun pa. Ung mga nasa admin. Ang kakapal ng mukha na pinabalik-balik ako nung buntis pa ako para sabihin ng pde ko na i-claim ang p… na backpay na yan. Me pa e-mail e-mail pa ang isang g… na ang pangalan ay john callajhan na matatanggap ko na daw pera ko ng december 6, 2008 pero ng magpunta ako dun, isa pang g… at kalahati yang lanie reyes na yan, sinabihan ba naman ako na wala daw akong check. ano? discover network health services? mga skamero! kahit sino papa-sign up ninyo kahit hindi yung meari ng establishment, sending info pa ang tactic. gusto i-cancel ng meari yung account? ano? pano ica-cancel yun kung ang inbound phone ay nasa 6th floor at walang sumasagot maghapon? di ba maco? ganyan magpatakbo si pong ng floor. nagkaron lang ng opisina sa 6th floor, feeling nya, tao na sya…. hahahaha! mga hindi nagbabayad ng sss, pag-ibig, philhealth pati unionbank loan na binawas na nila sa mga employees. KINAMKAM na nila lahat yun, palit panagalan lang para me corporate shield S..T!
Makakarma rin kayong may kagagawan nyan. Kelangan sa inyo, ma-media. Yun, di nyo kayang bayaran. Pati si Daddy Sammy, namatay na walang napala sa inyo. Sabi niyo, dead on arrival sa hospital, eh sa epix pa lang, kulay violet na yung tao. Sumapain kayong mga wala pang mga anak, puro retarded magiging anak ninyo sa dami ng sinuba ninyong mga empleyado! Lanie Reyes, Carl Baltazar, Ato atornihan ninyo… Mga manunuba lahat! Me araw rin kayo! Di na kayo aabot ng December 2010, tandaan ninyo yan! Papasara namin yan at ipapa-blacklist namin kayong lahat sa lahat ng trabaho sa call center! SSS hindi ni-remit, wala kayong alam? Tan_a ba kayo lanie at carl? Malamang… Mga MANUNUBA ang lahat ng nasa payroll at ops ng 6th floor. Mga panget naman silang lahat. Kala nyo may kukuha pa sa inyo? Tawa ko lang pag na-handcuffs kayong lahat palabas ng building. Corporate shield? Di lahat ng lawyers kaya nyong bayaran. Mula ng mawala si Kevin Betts, tae-tae na ang operations nyo. Ang lalaki ng sweldo nyo tapos di kayo bayad tax? Hahabulin kayo ng BIR. Hindi nyo kayang lokohin lahat ng tao. Mga Manunuba! Subaero Lanie Reyes, Subaero John Callajhan, Subaero Atty. Olandres, Subaero Carl Baltazar, Subaero Pong, Subaero Diane, Nagmamarunong na Alona. Di kayo tatantanan ng kamalasan sa mga buhay nyo!

By: TL ng CCOB

TL ng CCOB — Fri, 19 Feb 2010 13:07:34 +0000

ang kulet. hay. kinalimutan ko na din yung last pay ko sa epix. nagresign ako sept 2008 kasi kung san san na nila ako nililipat. hehe. pero dami kong natutunan sa epix, first job ko yun e tapos ngayon manager nako. may loan lang ako dati sa ibank na akala ko natapos na yun pala di nila nirremit kaya dami tuloy tumatawag sakin to settle the loan. pero i presented all the documents that epixtar deducted money from my salary. nakakalungkot. dami kasing talented dun. pero im hearing there are still promotions. good job sa kanila!

By: Exall

Exall — Thu, 18 Feb 2010 20:58:29 +0000

Amberbase… Angerbase Libis didn’t release our ITR. Employees hired 2nd quarter of 2009 got their ITRs. Ex-Epixtar employees who stayed until today got no ITRs.

I hate myself for staying in Amberbase Libis. I should have left right after the takeover. I don’t expect to get a backpay at all. I’ll just accept my foolishness and transfer to better CC.

I just like the Libis building. It has 3 levels free car parking, 12 floors office space, nice looking career center, 3 elevators, and others. Too bad, the admin people are incompetent but effective criminals.

I feel bad about the possibility of that building getting demolished in a year or so.

By: Former_employee

Former_employee — Sun, 07 Feb 2010 10:00:30 +0000

Amberbase has two sites already…are the managers in makati same with Libis? who has the better management???

By: Ryan David

Ryan David — Thu, 28 Jan 2010 06:11:18 +0000

I just got regularized sa company. So far I’ts been OK. Salary is not as high as the other centers but the commission is really good. It’s the one that seperates the performers from the non-performers.Ayaw ko kasi yung feeling na pareho sweldo ko sa ibang agent na petiks lng ginagawa tapos ikaw kumakayod. We have subsidized meal and free parking which saves me alot of money. For carrer growth… im still not sure although I see openings for QA SV prioritizing on internal hires. So far im enjoying my stay. I need referrals hehhe if you can email your resume to recruitment@amberbase.com and lagay nyo sa Title Applicant referred by Ryan David. I would appreciate it. TY.

By: Emelda Alicer

Emelda Alicer — Sun, 10 Jan 2010 21:42:18 +0000

This internet site is really quite good, but for some reason it does not display properly when trying to view on my Nintendo Wii. If it helps, the console uses the Opera browser and am impelled to using the console for accessing the Net whilst my PC is away being restored.

By: tall...dark and handsome!

tall...dark and handsome! — Wed, 06 Jan 2010 21:42:25 +0000

Grabe sila…ayoko sana sumali sa forum nato pero nabasa ko lahat ng naka post e nakakakilabot ung mga ginagawa nila…maraming mga tao na umaasa sa mga trabaho nila lalo na ngayon na ang call center e bread and butter na ng karamihan(me pamilya o wala)hindi na sya kagaya nung dati na side line lang,maraming magagaling na agents dito, sana ibigay nila ung dapat sa kanila…yun lang po….

By: CONSISTENT 8TH FLOOR TOP-SELLER

CONSISTENT 8TH FLOOR TOP-SELLER — Wed, 06 Jan 2010 20:44:06 +0000

None has mentioned about another company bought by Amberbase here in Manila. Im talking about Link Solutions in Makati. Funny thing is that most of the workforce of Link are EX-pixtars as well.
To our surprise, we just woke up one day learning that the company we all deserted was right after us. So funny to think about coz you already ran away from them but before you knew it, you’re back to this dreadful organization of greedy and unmindful people arms.
Transistion happened last July 2009 and i got to tell you guys, they were ready when they set foot in this building ( with lawyers with them,undercover body gurads etc.). They came in to tell the people of Link that they are taking over and that change is good and this is all for the better.
I have to admit that Link Solutions itself is a company that is just getting by. We don’t have much of benefits as most of the big centers have but we dont mind coz people believe that what were into is a company who thinks of the welfare of their people.- IT WAS….Till Amberbase set’s in. by the end of the year, 13th month pay was only computed from July to December leaving hundreds deprived of what they have worked for the whole year. people were asked to sign a new contract during the transition and was not even allowed to bring the contract to their stations. ( it was like reading your terms and conditions in your recording for your sale is Discover Card Aquisition Campaign, LOL) saying just trust the management, this is for the betterment of everyone. But from my vantage point, there is nothing good in Amberbase’s entry.
AMBERBASE: YOU GUYS ARE WAISTING THE TALENTS AND SKILLS OF THE PEOPLE YOU CURRENTLY HAVE. I STILL HOPE THAT YOU CAN STILL SLEEP WITH ALL OF BAD THINGS YOU ARE DOING THE THESE PEOPLE. ESPECIAL MENTION YUNG ATTORNEY DAW NA KAMUKHA NI PONG PAGONG. ANGAS MO BUUUY! DI KO ALAM PANGALAN MO PERO BUTI UMABOT KA NG GANYANG EDAD. DI KA BA NABUBWISIT PAG TUMITINGIN SA SALAMIN???? PANGET MO EH

APPRAISE NYO MGA VISOR NYO! WAG NYO IPITIN MGA PERA NILA!

By: drackoedz

drackoedz — Thu, 01 Oct 2009 03:43:59 +0000

hay naku!how can i start a new career in this kind of company? it really sucks! ti naintindihan nyo gna pangwakal ko? i dont think so. Most of us who been working there, i thought experienced troubles, and un-mannered kinf of attitude from our instructors and even from our TL while we’re on the floor…

By: dracko

dracko — Thu, 01 Oct 2009 03:37:23 +0000

y? is this the real color of this company? though they will change the name of the said company, the wont hide the scam and troubles that has already happened. Shit! i’m planning to go back but i decided not bcoz of these damn things that are now happening in AMBERBASE SOLUTION daw!hahaha

By: newly hired

newly hired — Fri, 14 Aug 2009 19:27:00 +0000

Damn i already now thw news against Epixta- Amberbase

2 days ago i got the job from them and damn sobrang dali ng exam. actually trip ko lang magapply sa amberbase, galing ako ng convergys (former applicant) nakita ko amberbase sabi ko wow bago diba epixtar to,,, sabay pasok at apply kuno, ngee 1hr lang job offer na agad intl intrview then sales intervierw then thats it tapos requirements to be pass on the said date,, Tanga lang ang nagsstay dito, alam nyo ng SCAM an Callcenter nato dont stay to a callcenter that looks like a hell for those people working for their needs and wants or for their family aswell.I wish them all the CURSE for this company

By: ayame08

ayame08 — Tue, 30 Jun 2009 14:21:15 +0000

i am working right now sa amberbase ok naman sya salaries are on time. im working here for almost 4 months .the thing i dont like about amberbase is yung mga unpaid Over time namin lalo na sa discover. over sa OT as in tapos napaka luma n nung files. mag babawas pa ng hours kasi may discover acquisition na din daw sa Air relay.huhuhu.im planning to leave na din at sana may makuha naman akong back pay!!!!!!!11

By: wiimii

wiimii — Tue, 23 Jun 2009 07:58:17 +0000

Wow lijpe site template, waar heb je die vandaan als ik vragen mag?

By: Kathy

Kathy — Wed, 03 Jun 2009 22:21:17 +0000

I was currently hired by Amberbase. I undergone training and all for the DSA Account. Passed the 90% Certification na mejo napaiyak sa hirap! Pero fulfilled nmn ng mkrating ng floor! Ngaun June 04, 2009. And sbe ng ka-batch ko n nkpasa din sa DSA na nsa SOUTH wing while me n the north side. Imbes na 8000 hrs nlng bu2nuin, 4000hrs nlng. And then what happened k2tangap ko lng ng text ili2pat daw xa ds protection and all acct. In fact, wla pa kameng 1 month sa floor, 3 weeks plang taz pwde na kme ma-tsugi! I pressumed kya lang cla nag-hi2re ng bagong agents dhil may hinahabol cla oras! Like what happened. Kya pagpasok ko mya June 05 mdling araw. Im ready na kung sa anu man mging desisyon ng management. Aun! (sigh)Hoping all of my hardwork hnd mpunta sa wala! Geh blog ulit aq pg my blta na!

By: bry 18

bry 18 — Fri, 22 May 2009 07:28:00 +0000

Motherf**ker inaasahan ko pa naman bak pay ko tapos d pa binigay ung last salary ko mga gag* pala sila pag nakita ko yang si Rob uupakan ko talaga yan ..maganda nyan kunin n lang natin unit ng pc nila tapos benta n lang natin para kahit papaano mag ka pera tayo ….sana matulungan tayo sa kaso na to dahil for the first time ngayon ko lang hindi ko nakuha ung back pay ko

PLS HELP US

By: EX-EPIXTAR

EX-EPIXTAR — Thu, 14 May 2009 02:03:53 +0000

I was with Epixtar since April of 2006. I left the company last July 2007. At first very satisfied with the compensations…Yehey! During orientations we were told na every six months may appraisal!!!..I reached my 1 year then WALA nmn pla..Ok. I applied for the IBANK salary loan nung mag1 year ako…Nanganib stats ko..I was forced to resign kesa materminate..un kasi ang anticipation ng mga agents there..U’d rather resign kesa iterminate ka becoz of performance..para ok pa din ang records mo.. Like what others said in this forum..Epixtar told me to follow up my back pay after 3 months.BUT in my case meron p kasi akong salary loan na hindi nakukumpleto ng bayad..pero nagfollow up ako after 3 months.. sbi ng HR personnel if Im not mistaken..JOSEPH is the name..”WALA na daw akong makukuhang back pay…kasi ung backpay KO DAW ay ibabayad sa IBANK(unionbank) salary loan ko..And that remained fair enough..ayoko ding magkautang sa bangko..
I was very confident till Hindi ako tantanan ng IBANK(UNIONBANK)..evry single week tumatawag sakin at ako ang hinahabol. I’m currently working for another call center.1 year and 8 months nko dito at habang nagttrabaho ako dito ganun din katagal akong binubulabog ng bangko..I kept saying na.” I read in the application na if incase ang borrower ay magresign..The garrantor or the company ang magcocompensate ng remaining balances ko”.E ala akong garrantor???So dapat EPIXTAR ang bahala gaya ng sinabi skin ng HR personnel na YUN! JOSEPH?
I even talked to my colleagues na galing din epixtar..ganun din ang sitwasyon..Pinapadalahan ng sulat mula sa attorney..tinatawagan…Bull shit..pati mga magulang ko magkakasakit dahil sa knila..
Kung ang epixtar ay nagissue sakin ng backpay, babayaran ko nmn talga ang UNION BANK..dahil ayoko nga ng may utang..dahil sa sitwasyon ko..hindi ako makapgapply ng credit card ngayon pa na 21 nko…
nagapply ako ng salary loan sa Ibank at epixtar 19 lng ako…inapproved nila kahit hindi pa qualified ang age ko that time…

Kawawa ang mga agents na naging SOOObrang loyal sa kumpanya…maswerte ako at nakaligtas ako…pero hindi pa din ata…HAHAHA

By: cris cruz

cris cruz — Wed, 13 May 2009 07:08:22 +0000

mabuhay ang mga dating taga discover card lalo na sa mga taga scored… mga tag affinity mayayabang mga language barrier naman…hehehe…at sa management bulok taga noon pa… namimiss ko na nga ung 25 pesos na meal na walang lasang carbonara at nakakasukang mga ulam pero in fairness minsan masarap…hehehe…first working experience ko pero parang nagkamali yata ako..I regret na dito ako pumasok kasi nasira ang record ko… di ko naman pede di ilagay sa resume mabubuking nman bandang huli…forced resign ako sabi daw low performance eh ung mga huling linggo ko nga nakaka 12 nako sa isang araw… walang held yun..kaya ayun 5 months lang ang work experience ko…tpos mababalitaan ko mga ilang weeks mag sasar na daw ang epix..ayun narealized ko din na pakana nilang unti untiin ang employee…buti nlng may mga center na mga ex epixtar din ang may ari na napasukan na iintindihan nila kaso wala nga lang mga contract..eh gusto ko ng pumasok sa magandang kumpanya talaga eh di ko naman magawa kasi ng ang pangit ng resume ko…huhuhu…tpos ang backpay ko nakuha ko naman pero bkit 1,000 + lang at 2500 lang ang contribution ko sa sss…huhuhu ang saklap…bkit ko pa kasi nakita ang epixtar…huhuhu..penge free meal??

By: mark

mark — Fri, 08 May 2009 05:22:22 +0000

May I know the land line number of the former Epixtar? Dba amberbase na xa? thanks