Comments on: Infonxx renamed to KGB

By: cj

cj — Sun, 27 Sep 2009 23:05:59 +0000

i’m not quite sure how you figure at the american call center that we make $12-$18 an hour! but we are quite a bit less then that, the average csr makes approx. $9.75! which american call centers are paid that much? i’m interested in relocating! no csr at the kansas call center makes that!

By: Jennifer

Jennifer — Tue, 30 Jun 2009 09:47:19 +0000

American Call Center Agent – earning $12-$18 per hour ($960-$1440 per 80 hours and make it 160 hrs per month). So a total of $1920-$2880 per month.

Pinoy Dog American Call Center Agent- P83.39 per hour = $1.7353285762148236474155278507855 X 80 hrs working time = $138.82628609718589179324222806284

$138.82628609718589179324222806284 (multiply it by 2) = $277.65257219437178358648445612567 an agent earning here in the Philippines for a month. Compare it with an American Agent salary doing the same job.

Correct me if I am wrong with this computation.

By: Jennifer

Jennifer — Tue, 30 Jun 2009 09:16:46 +0000

Any one else want to apply D.A. for 411?

Here are the requirements:

* 35 seconds average call processing time.
* 100% Quality (How you became a good dog to your boss and customer).
* You must forget that there are holidays.
* You must Know how to hold your Pea for a maximum of 3 hours.
* You must have your own car especially if you are going to work in Sta. Rosa Call Center.
* Be ready to be Americanized or else you will talk to a racist.

Enjoy your calls American Dogs!

By: Jennifer

Jennifer — Tue, 30 Jun 2009 08:53:46 +0000

KGB- Knowledge Generation Bureau.

Bread and Butter- 411 of Sprint, Comcast, Viaero, Virgin Mobile, Cox, CableVision etc.

They lost the Dominos Pizza Account because their client never renewed the contract.

But they have the Pizza Hut/WingStreet account already taking orders from Texas, Indiana, Wisconsin, Louisiana, Mississippi, Kansas and MIssouri.

By: Jumpieskirt

Jumpieskirt — Mon, 22 Jun 2009 03:57:56 +0000

I hope i can get another job after my previous tl gave me the lousy training.

By: keno madrigal

keno madrigal — Mon, 18 May 2009 04:34:57 +0000

KGB really sucks…………

By: KGB- Knowledge Generation Bureau « ecpm blog

KGB- Knowledge Generation Bureau « ecpm blog — Wed, 08 Apr 2009 01:23:27 +0000

[...] Infonxx renamed to KGB- Philippine call center company Infonxx recently renamed itself as KGB. [...]

By: EROS

EROS — Sat, 14 Feb 2009 11:47:24 +0000

david tisch, mr. robert pines is a multi-millionaire. he sure knows what he’s doing because his business is expanding. he was my former boss and all i can say is that he’s a great guy. you wouldn’t know he’s very rich because he’s very low profile.

By: Maricel A. Gamboa II

Maricel A. Gamboa II — Wed, 11 Feb 2009 04:07:01 +0000

I am Interested in applying as a directory assistance agent, are there still any vacancies? Are you still hiring call center agents?

By: kgb

kgb — Sat, 24 Jan 2009 08:02:54 +0000

Yes, its name is similar to the Russian Security Agency. But kgb simply stands for “knowledge generation bureau” which is a very interesting name. you should check the ads at kgbkgb.com and you’ll find it very interesting.

By: DOMINIC ROMIRAL

DOMINIC ROMIRAL — Mon, 03 Nov 2008 11:37:08 +0000

goodevening sir/madam,
this is my contact no. 0906-5495634.,
sorry for the wrong no. whose on my resume.
im a applicant on your company. thank you and goodday

By: david tisch

david tisch — Sat, 18 Oct 2008 01:30:23 +0000

pines doesn’t have a fucking clue about his business or certainly the internet. my daddy owns his ass. i work for the guy and he is a total punk.

if he would listen to me he would know what to do in this space. i am a tisch after all he ought to kiss all our asses.

By: crisel

crisel — Thu, 09 Oct 2008 11:05:46 +0000

what if i failed for the second time of taking exam?when will be the next try for me?

By: mel

mel — Sat, 06 Sep 2008 20:57:43 +0000

i’m from sta. rosa city.
when a friend who applied at infonxx told me about this, my first reaction was “ha???”. I honestly think the namechange is cheap and too trivial. it’s a cheesy attempt at getting attention and i seriously doubt that the name kgb will boost their corporate image. the old russian spy agency is gone anyways — it’s history. and curiously, does the name kgb actually relate to the company’s line of business? arrgh!.. i don’t think so.

if you’re an employee there, would you proudly say “I work for the kgb” ? Well, you could tell, with a little trivial humor, about kgb being a contact center and not an espionage agency. but i don’t think the new name gives impact to the level that you could somehow be proud about it.

By: jon

jon — Wed, 27 Aug 2008 14:47:14 +0000

@roinaldo baret. I don’t think they can re-apply. As they’ve noticed, Infonxx just changed their name to kgb. It doesn’t mean that they have changed their database.

@erin. common sense my friend. before you even apply in a particular place. you should at least find out what they do and at least study a brief background of their business right? If i was to choose. I wouldn’t hire you.

Cheers

By: ligaya

ligaya — Fri, 27 Jun 2008 02:32:59 +0000

infonxx or kgb… whatever you may call it… if the company pays good then hell yeah go for it… i think thats the most important thing you’d look into… whats with the company name if you’re underpaid anyway

By: roinaldo baret

roinaldo baret — Tue, 17 Jun 2008 04:54:18 +0000

can terminated employees of infonxx still be eligible to apply in kgb?

By: Raymond dearden

Raymond dearden — Sat, 14 Jun 2008 08:50:29 +0000

good name change in my opinion well thought out get the public intruiged in what it is even tho it is just giving you info not taking it