Hello! Are you a Nokia 5800 XpressMusic owner? Please take the quick survey here!
I’ve already been getting emails and comments from readers on how to get the latest firmware update for their Nokia 5800 XpressMusic. Unfortunately, the announcement yesterday by Nokia does not include handsets released in the Philippines.
Though this was not included in the original press release sent by Nokia Global office, the local reps have stated that:
Nokia Finland sent out a news release today regarding a software update for Nokia 5800 XpressMusic. However, this particular update will not yet work for Nokia 5800 XpressMusic devices sold in the Philippines.
And though they did not say why, it could be one of several things — it’s specific to a region or carrier or the bug fixes included were for models with different chip components (remember the news last month that Nokia was replacing the defective speakers?).
There’s no specific date when the Nokia 5800 for the Philippines will get its firmware update. I personally am waiting for it since last month. I am not also sure what will happen if you still opt to use that update for your phone. If you bought your handset outside the country, like Hong Kong for example, it may not also apply.
Loading ...
I updated my 5800’s firmware to ver 20.0.012 and so far I haven’t encountered any problems with it. I changed the product code to 0559953 (APAC 2 Blue – For Vietname not sure) using JAF then updated the firmware using NSU. After updating my phone, I changed the product code back to 0578306.
We haven’t even seen the v.20 here in the Philippines, and here goes another firmware update for the rest of the world? Is Nokia vying for an “applesque” kind of update in which we need to pay for the new firmware?!
Oh well, if you want to check the latest gadget (mobile phones, pmp, mp3 players etc.) prices available in the Philippine market, then go to:
pinoygadgetprice.blogspot.com
thanks again abe!
That’s http://pinoygadgetprice.blogspot.com/ for the gadget prices in the Philippines
sorry abe for the ad. Keep it cool!
Apparently there are at least 2 5800 variants in the Philippines.
It seems that people who got their phones during the launch at the Fort in January have 5800s with a product code of 0559953. And version 20 of the firmware is already available for these phones.
5800s sold later have a product code of 0578306 and these phones will have to wait a while longer for their firmware update.
@Gadget Boy,
About your “applesque” claim, you have to consider that firmware updates are available for a fee only for iPod touch’s. We iPhone owners get to have the updates for free. But with the massive iPhone OS 3.0 coming, be it a touch or an iPhone you’ll be installing the update in, the price (equivalent to a Ninoy) won’t be much of an issue.
My product code is 0578218 and I tried updating through NSU but the ver20 is still not available.
Is it safe to change the code through JAF? Will it void the warranty?
Nokia 5800 is the best cellphone I have ever seen!
we need that update…nokia…
To Johnnyboy: It is not safe to change the product code because it may cause your device to malfunction and it may delete the license associated with the locally preloaded content — music and videos.
Hey guys, just a query. is Nokia’s E75 and 5730 XpressMusic already out here in the Phillipine Market? and If yes, how much does each phone costs? Thanks Much!
Okay, I guess all I can do now is wait for the update. I’d rather wait than getting my phone bricked and void my warranty.
to Johnnyboy we both have the same product code ive already tried NSU and FOTA but this following applications doesnt work at all and says! no update available is there any other way i can update my 5800 firmware coed 0572818. is it safe to change the code ?
To Kyubi
I think it would be better just to wait for the update than changing your product code. If done incorrectly it may brick your phone and void your nokia warranty.
To Chester: Nokia E75 should be out early May. Not sure yet about Nokia 5730 XpressMusic. No SRP yet for both phones.
The style of writing is quite familiar to me. Have you written guest posts for other bloggers?
Hello can I have permission to use that image of a nokia 5800 for my blog?
@paulo, i think its okay. Its just image.
Finally, i have updated my phone’s software to v.20 just this afternoon, thanks for the JAF application, even if my phone code version is still not yet included in the software update, i was able to update it just by changing the phone’s version code to the version code where the software update is available. If your unit is still not yet supported by the update, i advise you, don’t wait for so long, just change your code, search in google- Nokia 5800 JAF , i can say that its really safe, just follow the instructions, after you change the code, you can now update it to the latest software, after you update, change again to your original phone code so that the warranty will not be affected, experience now the v.20 software update, so I’m super happy coz my phones functionality is so great now. I mean, the touchscreen is super responsive than ever, and the built-in dictionary is complete and very useful, you can now take photos using the secondary camera, there’s already geo-tagging support, and there’s a lot, lot and a lot more improvements on my phone after the software update, now, with the benefits and super-improved features of the phone, i really can proudly say that- Nokia 5800 is really the best phone in town! Two-thumbs up!
nag email ako regarding sa new software sa nokia eto reply nila.
Thank you for emailing Nokia Careline.
In response to your inquiry, unfortunately the version 2.0 software for the Nokia 5800 Xpress Music will not be released in the country. A higher version will be eventually released for the Philippines but currently there are no confirmed dates yet. Kindly check with our service centers directly regarding the software availability as usually it will be available with them first.
You can use this link to locate the nearest Nokia center near your area: http://www.nokia.com.ph/carecenters
You may like to visit our website at http://www.nokia.com.ph for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at (2) 886 1234 (PLDT). We operate between the hours of 8.30am and 8.30pm, seven days a week.
Please help us improve our services by completing the Nokia E-mail Satisfaction Survey from the following link:
http://digiumenterprise.com/answer/?inv=10389145&chk=6J94AKBQ&anslang=42299
Kind regards,
Nicky E.
Nokia Careline
To Nokia5800user:
I’m just curious when you said “after you update, change again to your original phone code so that the warranty will not be affected”
If ever I encounter a problem with my Nokia5800 (not from changing the product code), would Nokia Care know that I changed the product code?
@leo23, yeah, i also received that kind of reply from nokia, i said just the product code if you want to update. Its up to you.
@johnnyboy, yes, they will not know that you have changed the product code. There’s already one guy here who went to nokia center (with a changed product code for the update) and he said that the warranty was not affected. It’s the same as you haven’t done anything to your phone.
What product code did you used?
@johnnyboy, i used 0559953
@leo23, “A higher version will be eventually released for the Philippines but currently there are no confirmed dates yet” It’s fine to wait than to do that change code, but what do they mean by higher version? Like v30 and stuff? If that’s the case, then the v20 updated will be included on the higher version? I just want the dictionary on the v20 firmware update. T______T
I have the product code 0559953 but i can’t update it. I’ve been working on this for 2 days already but since the update is an epic-fail to me. I give up lol
@katrin,all we can do for now is to wait for the new firmware,on what i read the new firmware is v21..this version will only release in asia..i think this version is now available in hongkong and taiwan
Nokia 5800 firmware version 21.0.025 has lastly released in Bangladesh.i’m amazed by the camera performance & much more responsive,snappier user interface…
ok v20 n din ako pero yung search sa home ng eeror bkt kaya
@leo23, I see. I’ve installed dictionary on my phone already. Oxford dictionary and Thesaurus lol
Then, we really just have to wait. Thanks for the wrap-up ^^
Guys,
if you don’t want to wait for nokia to release the update here in phils, you can have the update by changing the prod code using JAF application. I’ve updated mine yesterday and feel like my 5800 was reborn! the performance esp. the speed of the phone and browser have greatly increased. (not sure for the boot up) the secondary camera can now be used to take photos. you can now use “search” in finding anything on the phone (previously your search is limited to the internet only). what i’m saying is the update is great and you don’t have to be a sitting duck in waiting for nokia to release it for RP users.
I just updated to ver 21 from ver 20 using FOTA!
I checked NSU first for updates for my phone (product code 0559953) but none were available. So I decided to use FOTA. To my surprise ver 21 was available!
I just updated to ver 21 from ver 20 using FOTA!
I checked NSU first for updates for my phone (product code 0559953) but none were available. So I decided to use FOTA. To my surprise ver 21 was available!
The update is only 4mb, so it was downloaded very quickly to my phone using wifi.
guys according dito available na raw ung v21 sa philippines. try nyo nga sa FOTA.
I just checked. Version 21 is now available at nokia.com.ph via NSU.
anong product code may v21 na sa NSU?????? 0559953 palang alam ko.
May bagong version na ng NSU! That’s good news; it means that it won’t be long before we get the v21 update! ^_^
Wala pa rin yung firmware update sakin
sabi,
NO UPDATES AVAILABLE
LINTIK NA NOKIA PHILIPPINES NA YAN!!!
@ Kurvs, I saw the NSU update pero I can’t update it, di daw maganda net connection ko (Ano pa bang gusto niya eh DSL na ako -_-) then i reinstalled it pero di na lumabas yung update ulit for the NSU.
I tried to update my phone but again. it’s an EPIC-FAIL D: lol
anong version yong bagong NSU update????? v1.6.11en yong sa akin
If NSU doesn’t ask you for an update anymore, try to download the latest version directly from the Nokia website. Either that, or maybe because your NSU successfully updated without you knowing. ^^
Oh, and the latest version of NSU is 1.6.11, just to be sure.
Of course, what a great site and informative posts, I will add backlink. Regards.
meron ng firmware v21 update sa NSU,for product code 0578306 blue..na update ko na yong phone ko astig!!!!
Finally, i’ve upgraded to v21… available na sya sa NSU
When I checked whether my nokia 5800 blue (Prod. Code:0578306) can already have the v21 update in the nokia site, it says that it is available for my phone. But when I tried to update my phone via NSU, it says that there are no software updates for my phone. I am still stucked with the version 11! Help??????????
TO LUIS:
pareho tayo ng phone(color&product code) naka pag update nako sa v21 using NSU last may19 wala namang probelema during my update..
hi guys. i’m planning kc to buy 5800. my mga tananungan na ko na mga stores and the version they sell is either V.11 or V.20. which is bettet ba na bilhin ko. and paano mag upgrade sa V.21????? pls. i need your reply pls teach me how to upgrade. pls pls pls…. thanks sa inyo…
wala naman V.21 sa NSU. bat ganun gang V.20 lng?? kala ko b released na? baka via FOTA pa lang sya available..
Off-topic Help – Need a secure web proxy to get around my school firewall. Any suggestions?
ey guy! newbie here. i just updated my nokia 5800 to v21.. but aernal letter below thwe signal bars change it letter e instead of 3g. can anyone share the prduct code for nokia 5800 blue— my.orig.product is (0578306)—
wala pa din update kahit sa FOTA/NSU, nakakaasar na nokia ph
hi..any news about the v21 firmware? just got a red 5800..it’s still on v11.. product code 0578218.. =)
available na v21 sa NSU for product code 0578306 blue and product code 0578218 red.
how about for black/silver nokia 5800? meron na po bang v21 update?
ui thanks =) checked it just now and meron na nga.. =)
I’m having a hard time getting the update using my pc, so yesterday I updated it using the phone it self, it was successful, and now I’m on v.21
=)
i tried updating using NSU but was having trouble with it.. the pc could not find my phone. have already installed the pc suite pero still phone could not be detected.. i tried FOTA but reply was no updates available.. =(
is there something that i should have done first before trying to update? =(
hirap naman palaging update failed pag sa pc… kung FOTA naman connection error.. any idea pls..nkakainis.
use wifi…
it works…
how does i use wifi in updating the firmware? do i have to change something in the connection setting? tnx in advance…
just go to any area that has wifi available, like starbucks, then go to …
menu >
settings >
Phone >
Phone mgmt >
Device updates >
options >
check for updates
then download…
that’s what I did.
finally was able to update to v21. =)
has anyone tried removing the shutter sound?
is it an official philippine release?
i still haven’t updated my red 5800…
wala pa rin sa FOTA eh..
i’m afraid doing so via NSU, baka ma-brick ko or something…
do they do firmware updates sa nokia care center?
I’ve updated my fone just last night, it’s v21 now. I’ve seen a flaw though, the camera mode automatically shifts to landscape, even I tilt my fone to portrait, the buttons are on landscape mode. But yeah, it’s more touch-sensitive now and there’s a secondary camera.
pa help po i tried installing my nokia software updater pero nag eerror po siya .. naka sulat ..
Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not run. Contact your support personnel or package vendor. Custom action Kill_process script error -2147221020 ; Line 5, Column 1,
i tried downloading using wifi..
the download starts the after some time it asks again for a wlan connection?
need help here
i’m still on v11..
whenever i try to update via FOTA, it always says ‘no update available’… *sigh*
I’ve just updated my phone to v21.
FINALLY. After months of agony. Im loving it more <3
firmware is already available in NSU, mine says 21.0.025
Mga bro ung akin naupdate ko from v11 to v21 ok nmn xa buti d nagloko internet ko mga 1hr dn inabot ung paguupd8 ko and mgnda xa bumlis xa at my secondary cam n.kya lng guys pano b mllmn ung prod.code?im using 5800 xm blue…
^ remove your battery and you can see the code. Mine was 50559953.
Ang tagal mo naman nagupdate? For my case, it took me 30 minutes.
Im having a problem (? or maybe not), why is the menu button keeps on blinking? D: Pwede bang ma-off yun? lagi kasi nakasilent phone ko, di ko na tuloy alam kung may text na oh ano -_-
Aw typo. **0559953
menu blinking is normal,
they call it breathing light… you can adjust it,
^ Breathing light? After owning this phone for 4 months already, I haven’t seen that “breathing light” on any of the menus. Can you tell me where I could find it?
Found it. Thanks for that info. ^^
Katrin Thanks for the info.i found it…yeah mtgal tlga almost 1hr tlga maybe bcoz of my internet connection sa office ko kc inuupdate e. is there any side effect po bng lumabas n after magupdte ng v21?and ano po b mga basic prob.n naeencountr ng 5800???sometimes ung akin one tap is not enough lalo n sa mess. ung “TO:” when i choose in my contact mnsn u need to tap atlis 2,3 or 4 tyms sometym hndi p matap..i dont know y mern po bng ibang nkkrns dn ng ganun?
official na ba yang updates na ginagamit niyo?
kim i think its official updates kc it came from nokia mismo e kya cgro nmn official xa
ahh.. yeah.. i updated mine yesterday. and mukhang official nga na for philippines to..
akala ko nga hindi na siya mabalik to red, ginamit ko kasi to nung una ng JAF to get the updates for the blue versions.. so for a while blue yung main theme niya.
yesterday, i tried to update it again using the original prod code.. ayun pumasok naman. XD so now it’s red and i’m happy na.. laking improvement talaga over v11.
i’ve already updated my red to v21 via FOTA!
i like the improvements!
but one thing i’m not pretty happy with is i could no longer stream videos from videostic nor supernovatube.com! haaaay, bakit kaya ganun? before i could just easily watch my fave shows in my 5800 and now, hindi na pwede.. the video screen is there, but there is no way i could hit the play button coz it doesn’t show.. =(
ey.. i heard there’s new firmware for nokia 5800 from v21 to v30..
Try nyo tanggalin mga cracks apps nyo na meron LM sa mga nag eeror sa firmware update from nokia.
i brought my n5800 last week and ive tried to update it from v11 to v22. but my phone was a dead meat it didnt start or switch on again. i dont know what to do now. what the hell nokia.
when i installing the v22 for n5800 my cp went on and off. now my cp is dead.
Some country already have the v31 updates. I wonder when will this update be available here.
is that v31 or v30? still no updates available for phils.
Changing the product code will invalidate the warranty, and changing it back afterwards will still mean it is invalidated, as Nokia will know. They gave me a print out of when the product code changes were made, and what exactly the new code was. It is stored on a nokia server when you upgrade the firmware.
Bought my nokia 5800 at finland, hungary made. Upgraded to V30, 2nd week of July. Im here in the philippines., so far so good. faster loading of all softwares.
still not happy that i could no longer watch online videos from movies and tv sites. Adobe flash player 9 isn’t supported by the v21.. I should have just stayed with v11… *regrets*
guys you can check if your phone can be updated on this link (nokia asia)just input the product code and it will tell you if there is an available update. Hope this helps
http://www.nokia-asia.com/appmanager/UnitedStatesEnglishNOKIA_ASIA/Get_support;JSESSIONID_NCOM=TvvCKWLM41wqy84nM1nzZTMflPw8yNdnyKNqKFsVDGH2QbMn2tWJ!-1686011727?_nfpb=true&_windowLabel=T252728846771221590414741&_pageLabel=P1930843&wsrp-urlType=blockingAction&wsrp-url=&wsrp-requiresRewrite=&wsrp-navigationalState=&wsrp-interactionState=_action%3D%2Fpageflows%2FSoftwareVersion%2FgetVersion&wsrp-mode=&wsrp-windowState=
is ver31 already available in the philippines?
s ver31 already available in the philippines?
v30 wala pa sa pinas, u can try changing ur product code pero sayang warranty mavoivoid, sa mga naka v30 hackable p rin b?
i was using a 5800 for 3 days, i’m trying to update it from v11 to v21 but den, hndi daw available.. my device code is 0578218..kc sabi sa site na minention above, available daw for update ang fone ko but den, not available parin..crap!! >.<
guys, help me please. I updated my phone firmware sa nokia.com.ph to v30, wala namang problem not until ginamit ko yung wifi…nagrerestart sya tas minsan namamatay
pano po dapat ang gawin ko? thanks!
try mo kaya format? *#7370# bura nga lng lahat sa phone mem
do you really need to change the product code before you can update it???
im here in the phils, m using v30.00.011… no problems during my update using NSU via my computer… i bought mine with v21 update…
still waiting for the big update with COOL homescreen like the n97 and 5530’s + kinetic scrolling… 