It’s now official — the Dell has landed in the Philippines. A per a media advisory shared with me, the launching of its consumer brand will be on April 10, 2008.
See snippet of the release below.
The long wait is finally over! Dell will officially welcome the arrival of its award winning consumer brands here in the Philippines. And we want you to be part of this momentous event.We will celebrate the arrival of these products with a night of colors, action and entertainment on April 10, 2008 at the Prince of Jaipur at the Fort Bonifacio, Taguig City. Registration starts at 7:00pm.
Dell has been recognized as a global leader popular for producing a range of notebooks and desktops targeted to the corporate market. The announcement of its entry of its consumer brands in the local market is just an indication that Dell indeed listens to its customers.
The launch of Dell’s consumer range of products will be a visual feast of entertainment personifying the characteristics of these Dell brands.
It was only in late January this year when Dell announced its intention to enter the PC retail market in the country. Only indicates that they think the Philippines is still a growing PC market.
HP, Lenovo and Acer are already here. A new player is always welcome — cheaper laptops, bigger LCD monitors and bargain sales. *w00t*
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woohoo that means cheap high powered laptops with warranty!
Interested to see how much they end up costing here
That’s good. But i wonder when i could buy a Dell product. I’m satisfied with my IBM.
Now that is the news I have been waiting for, for the last three months I’ve been salivating over their online inventory, finally I can order one locally… Been a fan of them in the US…
My favorite laptop brand I can finally service my 700m.
Dell makes the best multimedia laptop money can buy.
This is good news, after reading about Intel’s plan to vacate the country. O_O
New investments for the tech industry in the Philippines, yay!
So there is no rumors about Dell Call Centers closing down. Because that what I heard.. hehe
hmmm…career ops?
interesting…
Definitely great news! Not only because of the new jobs (tech support, repair, etc), but also because now we can buy high quality computers locally.
Well it’s about time. I wish they did it earlier when I was still in the Philippines. I would’ve gotten a Dell then.
Is there a fee for the registration? How much! Thanks!
woohhh..i’m reall interested with DELL. The long wait is finally over. Hopefully, I can buy one their notebooks! =)
EPP? Everyone!? Nice!!!
Any job offer?
I look forward to it…
Finally….I’ve been waiting for this for ages. Now that EPP sounds so much more enticing. The old setup with Accent Micro was just nots. Can you say XPS?!?!?!?
Welcome DELL!!
More competition the better for us!
For me, it will further drive Lenovo prices down :p then I’ll grab 3 Lenovos hehehe :p
Does this equate to a local service center that will recognize the international warranties of our laptops?
Dell call centers will not close down.. they are being sold to Teletech and Accenture…
wow atlast i can work at my own country…. =D
Where can I find their showroom? I need an XPS 630 fast!!
Yes this is great news for the Philippines. I live in the UK and would like to know when and where can you purchase the computer. Please let me know and how much thank you.
Sir, were is the Dell Service Center located in manila.. my laptop dell model is in need of service. thanks
Bernie
bernzb@yahoo.com
i just purchased 5 days ago a dell vostro 1310 (13″, 2 kilos at 1 inch thickness, core2duo-CENTRINO 1.8GHz, 1gb ddr2, built in cam 2.0 and mic, wifi—a,b,g,+++ N!!! + bluetooth all integrated, 4 usb, 1 firewire 1394, 160 Gb HD with anti vibration tech—same with IBM/Lenovo thinkpad, intel gma 975 mobility graphics. encased in magnesium plate for added sturdiness minus the the added weight + 10 years warranty (maybe to service), 3 years to it’s parts with a portable mouse and originall dell bag free! does it sound cool?! i got it for BD289 (P 28,000-30,000). much lesser compared to a ibm/lenovo thinkpad series, ayt? good thing i saw this when i was about to purchase a ibm/lenovo thinkpad r60 or r61 or later models. i had some doubts to the warranty for i thought there isn’t a local center in the philippines til i stumble here and heard the news! i was so happy knowing this, thanks to yuga tech for your very informative and helpful site. wish you more power!
ps: i place the specs of my new dellie to let the readers know how dell laptops/notebooks fare with the other competition in terms of speed, mobility and of course stability without reaching deeper in to their pockets. with this specs mentioned above in today’s time believe me you’ll need at least 65,000 to 89,000 or probabably more to achieve what my dellie lappie has…
noob,
chris
(lime_shake08@yahoo.com.ph)
DELL Store is now open @ the SM Cyberzone, The Northwing, SM City Cebu
Would like to ask if you repair dell laptop also?
where could we buy DELL laptops in Manila?…is there any store in Manila which is a sole distributor of DELL notebooks?..please email me..les_trek@yahoo.com
can you please tell me where to buy dell laptop dual core/windows vista? and how much is the ranging price? am here in manila… thanks!
I am not sure the level of presence of DELL here, but to this date, if you look at the country in their web site, the Philippines is not yet listed.
And if the local stores here will be the one to screen for my complaints and problems with hardware, well, I’d still get my DELL from the USA. I have had excellent service from their chat and mainland. Sent my busted battery, and now a dvd-writer back to them and the replacement was sent even before they got my busted items. Do you think we can get these stores to give this type of service? I doubt it.
Also, the prices, based on a newspaper full spread ad I saw a month ago is outrageous! I hope they have changed that because that is not the same dollar-to-peso price I get if I buy it from the USA.
As long as DELL has this price structure here, and the support is not similar in the USA or some parts of Asia, I’ll continue buying my DELL from the USA, not locally. If my motherboard conks out, if under warranty, DELL will replace it if I got that from the USA. Over here, they’ll likely ask me to pay. Same with the LCD, etc. These stores will likely give us the run-around. With DELL USA, I go to chat, tell them my problems, they try to trouble shoot it. IF it cannot be fixed, I remove the faulty item and send it to them.
Yes, the price of shipping might cost me a bit. If it’s just a busted dvd-writer or a HD, fine, I could buy it here and its’ probably cheaper and faster. But when a board or LCD goes, a battery goes bad, your screwed. The DELL USA has pretty good service. I have a 1505 inspiron and have a 2 year warranty that they honor.
And the local price is enough to scare me in buying here. At their rates here, I’d rather buy from abroad. Risk the savings, I get from the USA DELL and if conks out, use the savings for shipping. So far, I just latch from my friends going back and forth in the usa so I have saved already.
FYI, I got my dell for P72k almost 2 years ago. Had I bought it here, that would have been priced at P150k. So, I can always pay for shipping on busted parts and still come out ahead.
I think the local presence of DELL here is not a full commitment at all.
there is still a need for DELL to improve the warranty of the computers here in the Phil. in the US, you have the option to have an ON SITE TECH or send it to the depot, while here , you have to send the computer to their shop.
i have been to their shop in sm north wing, and their systems are not the same compared to the US websites.
hope they can come up fast for a DELL Philippine website
I have purchased Dell Laptop Latitude D-500 on 2004 in the Middle East, I have no problem with this computer until recently the battery seems dead already. I have to replace with new one, please tell me the contact no. where can I order for the battery replacement.
“your Dell store” is now open in SM Marikina! ;D
Where can i swap my notebook?
Hi. If you happen to be having problem with your Dell system/s, you can send me an email at i_will_fix_it@yahoo.com. I am a Dell Certified System Expert. I can fix any problem you are having in your Dell system so long as it doesn’t require a part replacement. Meaning, any software problem that you are having trouble with in your Dell system, I can fix it. Just send an email stating the issue and I will get back to you as soon as I can. You are also free to refer my email address to your peers who are having trouble with their Dell system. I can also fix HP systems and almost any brand of Computers
hi, is there a Dell Service Center here in the philippines?? pls msg me if there is one. tnx.
Hi Cathy. There are no Dell Service Centers yet in the Philippines. Dell just opened the retail market in our country but there are no legitimate/aacredited Dell service centers here yet and I don’t think there will be any available in the next few months or couple of years. It will depend on the response of the market. However, you are always free to send me a message at i_will_fix_it@yahoo.com. Just state what problem are you having with your Dell system. Thanks.
where can i fix my dell laptop.. inspiron 1525..
the laptop is blue screening.. having a problem with memory?
pls email me where can i fix it free.. cause it is still in warranty and only 3 months old..
this is my email.. gibsoncamson@yahoo.com.
tnx..
Quote from this site: http://www.pc-experts.org/index.php?topic=13878.msg%25msg_id%25
“afaik, this is the service center of dell computer products in the philippines
Nexus Technologies, Inc.
Ground Floor Don Pablo Building
114 Amorsolo Street, Legaspi Village, Makati City
Tel 867.1191 759.6630
tawagan mo na lang to be sure.
hope this helps”
I tried calling NexusTech’s Tech Support regarding the repair of my Dell notebook.
Regardless of warranty status, they’ll charge one of the labor fees below (either A or B).
A. Diagnostic Fee: P1,075
B. Repair Fee: P1,344
(As of 2008/10/9)
For more info, email: support@nexustech.com.ph
I told you guys, there are no accredited Dell Centers here in the Philippines. Hence, THERE ARE NO OTHER DELL CERTIFIED TECHNICIANS THAN THE ONES IN DELL PHILIPPINESS. The company that you called is for NEXUS as it is already stated in its name. They are not Dell Certified Techs neither they know about Dell computers. They will try to fix your computer the way they fix the computer brands that they know. In short, they will fix your system through knowledge and training they acquired from school and Nexus but not from DELL. It’s up to you guys if you want to take the risk. Now, DIAGNOSTICS and DIAGNOSIS are 2 different things. If you are pertaining to a fee for DIAGNOSTICS, what they’ll do is they will run hardware diagnostics to check the hardware components BUT… it is not a guarantee that what ever the test would show is true. Diagnosis on the other hand is another thing. Technicians in the States charge separately for DIAGNOSIS OF THE PROBLEM ALONE and will charge anothe amount for troubleshooting. Now, if there’s no typographical error and option A is Diagnostic.. you guys would end up paying both of the charges. WHY? Because they will certainly push doing Diagnostics first because they will check the hardware components (even if they know or have an idea that it is software not hardware issue), then will charge you CHARGE B for actual troubleshooting.
Just to add, the reason why the last poster mentioned that it is REGARDLESS OF WARRANTY STATUS… is because AGAIN, they are not DELL TECHNICIANS and IT IS LOGICAL THAT THEY DON’T CARE ABOUT THE WARRANTY STATUS.
I hope this information helps and clear up things.
There are no DELL service here in the RP. Until the price drops of DELL locally, and they give the same support/service as in the USA, I will and my friends will continue to get our DELL notebooks from the USA. It’s cheaper and we get support. The savings we can have can be used to send the faulty parts back to DELL USA.
If it does not conk out, then that savings is already in your pocket. If it a part conks out, the savings is still big enough to pay for shipping going and back from the USA. If the parts are available locally, like a dvd writer, reconditioning batts, etc., I’d get it here. But if it’s a busted motherboard, or LCD, then that USA warranty and the savings will come into play.
My DELL’s 2 year warranty will expire this mid Nov. Past that, I am on my own. In that 2 years, my DELL had only 2 problems — busted batt, w/c DELL replaced. A busted dvd writer, w/c DELL also replaced. For me, a busted motherboard and LCD is something that will be the deal breaker. The rest of the parts can be sourced or replaced. My other problem with my 1505 is a busted hinge. Now, I get to have that fixed locally for maybe P3,500. Mind you, I paid P72k for my DELL 2 years ago, when it will cost me P150k had I bought it. Even had I paid for all the upgrades and repair, I would still not reach P100k. So, right off the bat, even if I pay for repairs now, I still save something in the vicinity of P50k — w/c is good enough to buy another new and even better spec’d notebook!
If you want a more durable DELL, go for the Lattitude or higher versions. They are more robust. Regardless, at the price the local market is selling DELL, I will continue buying it from the USA for 2 reasons:
1- much lower cost
2- better service/support
So unless, the DELl locally stops being just an “exclusive” distributor with no real support and whose pricing structure is more of a monopoly, I will use what the Internet has to offer and my knowledge of global pricing and stay smart and buy from where the price and support is reasonable and solid.
There are now official Dell service centers in the Philippines to cater to Dell customers with computers that are covered by the 1-year warranty provided to all Dell computers bought here in the Philippines. If you happen to drop by the Dell call center at the Mall of Asia or Libis, the security guards can give you a list of official Dell service centers available for you guys. Just to clear it out, the service centers would not honor the warranty of systems bought overseas. Please coordinate with the Dell technical support team designated for the country where you bought the system because warranty prices differ from country to country.
halo..
i had a problem w/ my laptop my sis. bought 8 n ireland last feb. .. ….. d prob. was nag lowbat laptop ko.. dn i charge it…d tym dat i was chrgng my laptop..bglang nagflactuate ilaw..e dat tym naka opn na laptop ko.. dn suudn nag shotdown sya…dn aftr a while d ko na ma open laptop ko.. dn i found out d na sya nag chacharge….
i also noticed ..ung ilaw ng charger ung green…nag o off sya wen i connctd it sa laptop….
d model of my laptop s…DELL INPIRON1520..intl celeron duo…wndows vista basic..
hope u can help me wer cn i bring my laptop para ma rpair…
tnx a lot..
hope u can help me w/ my problem..tn again
dell is good.. but dont buy m1330… believe…
I hope they can open an online store like apple did here.
I get my dell xps m1330 motherboard repaired at philippine where I bought my notebook from singapore. The motherboard faulty again,but I was told the part only 60 days warranty. Can someone tell me, is it true?
Please keep me informed. I am planning to buy a Dell Latitude E6500…WOW…
good day!
Sir, where can i buy keyboard for Dell latitude C400; and motherboard for Dell latitude D600 and how much? thanks
I bought a Dell XPS M1330 last August in the US. After a ocuple of weeks, its hard drive crashed and the US Dell Tech Team sent me a new one here in the PHL. Now I have a big feeling my LCD’s busted but I don’t want to send my laptop to the US for them to repair it pa. I was wondering if you can send me a list of reputable laptop repair shops so that I can bring my baby to them? Many thanks.
Dell Store is already here in the philippines.. Believe! One is in SM cyberzone.
M1330 is pretty but not reliable. There have been defective motherboards installed to those babies.
Yeah DELL has launched in Philippines but so poor that they dont have website here, thinking DELL is “high tech” firm. It could have been easier to inquire with any concerns if they have. If they have, DELL Phils’ then they must look for another web developer to help for their SEO and broaden their threads.
My mom bought me an Inspiron 1501 laptop with Vista installed on it. Its not like Latitude or XPS or anything, it only has average specs. Despite all the negative things i heard about Dell and Vista, my computer has been running really great. Its still runs like new even after 2 and a half years of using it. Well i guess the best way to take care of a laptop is never make it warm. Make sure its well ventilated or do not overuse it if ur outdoors..it fries the motherboard. And when the motherboard goes bad that’s when nightmare starts. My dell is the best so far.
i’m looking for a battery for my dell laptop. 8 cell 77wh for dell inspiron 910 mini 9. please contact me at 0922-8777489 if someone can help me. Thanks a lot!
Do you sell Dell Inspiron 1521 laptop charger?
I badly need it.
Please try to reach me out using this e-mail add:
noyrofhel_n14@yahoo.com
I would greatly appreciate your sincere response.
Hi,
I’m living in Dumingag Zamboanga del sur. Where can I buy a inspiration 13 laptop? Can I order it on line and how will it be delivered and how long does it takes ?
My adress is Dewilde Ronan De Oro street San Pedro Dumingag Zambonga del Sur Mindanao Philippines.
Thank you
Wow…what a timely news. May I know where the office is located? Thanks
who is the distributor? i want to buy xps13 in cebu
XPS is over rated and over priced. Dell doesn’t give quality support. Trust me I worked there as tech support. I’d tell you to reboot your p.c. and call back. hahahaha!
Where can I buy a new battery for my Dell inspiron 9300 in Manila?
Thanks!
Just like to ask, where can I buy a new charger for my Dell Inspiron 1420 in Manila
You can buy Dell lappies and stuff at ELECTROWORLd at SM megamall cyberzone
Gentlemen,
My DELL - Latitude D620 cannot be connected to my internet line, the technician said something is already damage inside [ a declaration which is not clear to me ] i dont know.
I am using this notebook 3 months ago, when i arrived here last 1st of JUNE and try to used it i was very disappointed. Any DELL expert can help me on this please.
Many thanks
can anyone help me find a shop for battery of my good old inspriron 640m? tnx!
i wonder where i can buy a new battery for my dell laptop…. its quite hard to find dell products here in Davao… i need to replace my bat.!!!!!!!!!!
are there any other store of dell equips that is just near me…?????????huhuhu help… am from davao
its really hard to find a shop for dell … i need a new bat for my dell inspiron 1525,.. u have?? plz help…(davao)
plz help.. just contact in this number.. 09106548614
or e-mail me charity_stakes@yahoo.com
Do they repair laptops? my xps m1330 have a problem..