Comments on: Error 01 on a Canon Lens

By: Brent

Brent — Mon, 22 Feb 2010 19:36:12 +0000

I am thinking the problem is the EFS 17-85 and I am not having a problem with EF 75-300. I had a Canon EOS 20D and ERR 99 and no documentation about this. Then purchased the EOS 7D now getting the err 01 on the same EFS 17-85 lens.

By: Noogy

Noogy — Sat, 09 Jan 2010 01:37:36 +0000

I’ve used Canon film cameras since I was in high school (20 years ago) and switched to Canon DSLR since almost 10 years ago. None of my camera bodies and none of my lenses have ever been broken. I never drop them. I use them with care. I store them in a dry place when not in use. I clean them regularly after heavy outdoor use. Like anything else, these electronic devices are meant to be handled with care and to be maintained properly for long, trouble-free use.

By: Mike Magnatta

Mike Magnatta — Mon, 28 Dec 2009 01:52:26 +0000

Sorry I meant the EOS 40D with the 17=85 lens – is a piece of junk

By: Mike Magnatta

Mike Magnatta — Mon, 28 Dec 2009 01:50:50 +0000

It is very obvious that with everyone having the same type of error (01) from the same lenses, that it is not anything that the user has done. This is a faulty Camera and I would not reccomend it to anyone. The price (1700.00) should have insured that this is a dependable Camera, now I wish I would have gone with a cheaper, or different brand. I am still waiting for Cannon to admit this issue and recall these lenses/Cameras EOS 30D with the 17-85 lens.

By: Gilles Pedrico

Gilles Pedrico — Tue, 22 Dec 2009 09:30:21 +0000

I had EXACTLYU the same issue with the same lens… Yes it is the diaphragm: When the error occurs I can observe the diaphragm kind of “flickering” and the view gets darker. I can see too the “hole” getting abnormally small from the front. Then If I turn the camera off and on again, try to aim at something, and the hole is back to normal.

It looks like the diaphragm is stuck when closing or something like that. The buzzing noise indicates too that the diaphragm is struggling to get back to its normal position.

Yes the interesting question is: how much to get that repaired….

By: Charles

Charles — Sun, 06 Dec 2009 10:02:43 +0000

I’m using a 450d with the 17-85, I also encountered the lens contact error thing.

This is my workaround for that, I noticed my ISO was set to 1600 whenever that happens, so i changed my ISO settings anything except 1600.. changed AF and other settings to reset the in-camera configuration parameter. Then after that the camera works fine again, just have to avoid the 1600 ISO./

By: Maye

Maye — Sun, 06 Dec 2009 09:43:10 +0000

I already experienced this twice. Scared the hell out of me coz I’m shooting an event the time this error happened.

I automatically turned off and on my camera. Error still there. Played back my photos, thank God they’re still there.

I tried re-installing the lens and the camera worked perfectly fine again. My version during that time was 1.0.3 I think. I haven’t updated it since 2008. o_0

Thank you for the link Penny Lane, its 1.1.1 now

By: Err 01 and Dust On My Canon EOS « album en_me

Err 01 and Dust On My Canon EOS « album en_me — Thu, 26 Nov 2009 23:04:35 +0000

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By: lin lin

lin lin — Sat, 17 Oct 2009 02:19:42 +0000

I encountered the same problem with my 1 1/2 year old 40D camera. The strange thing was, it happened to my friend’s 40D and her 17-85 mm lens first. We have a same unit bought at the same time early last year. She then hooked my 17-85 mm lens to her 40D body for test and the same problem occurred after working properly for less than 2 hours. I do not believe the same problem will occur to two identical lens after hooked up into a same 40D body on the same day! This is very suspicious.

I went to canon yesterday and demand for answer. They told me the diaphragm was damaged. Same to my friend’s lens. I queried the canon so called trained technician how this occurred and how to prevent this from happening again. To my surprise, there was none who is qualified to even explain how the diaphragm works mechanically and electronically.

I will make a complain even if I have to go to Canon in Japan. This is obviously manufacturer’s fault. Two lens damaged at the same time is totally unacceptable. The 40D body is also causing the failure. I have another Canon 70-200 mm f/2.8 IS USM lens. And if this 40D causes the same failure, it will cost me a bomb. How can I trust Canon anymore? Canon should not exploit the consumer by producing sub average product and let the consumer pay for its lousy product without proper justification.

By: Paul5v

Paul5v — Mon, 10 Aug 2009 12:30:13 +0000

Im getting an error 99 (instead of error 01)
17-85 IS USM on my EOS 350D.

Got it 2nd hand.
Tested for a few days. No problem.
Except yesterday. I left it in the car.
Around 20 hours.
Mounted in the 350d body and in a bag.

When I took it out, the error appeared in
the 17-30mm range. But ok up to 85mm.

Tried almost everything. Now my question would
be the cost of having this repaired.

Any idea guys? Thanks!

By: Ed Hallar

Ed Hallar — Wed, 15 Jul 2009 09:49:17 +0000

well, ihave a 1 year old 40d, not that i have shot a tons of photo with it…but a thousand i had. so far so good as the old saying goes. but i am wondering guys, if these would happen, what is the best things to do? anyone please?

ed hallar

By: Mike Magnatta

Mike Magnatta — Mon, 13 Jul 2009 02:58:18 +0000

I have owned my EOS 40D Cannon for over a year, within the first few months, I started having the Error 01 problem, I have to turn the Camera on and off to try to get it to work right, I am very disappointed, especially since I paid 1700.00 for what I thought would be a quality Camera. It takes great pictures when I can get it to work right. This is unacceptable and I am reading that there are many people that have had the same issues. This is a design flaw and there should be a class action lawsuit against the Cannan manufacturer. We should not have to take it apart a turn it on and off, when much cheaper cameras function flawlessly without any trouble. I would like to hear from others who feel the same way. magy1@aol.com

By: Jilda Gildenhuys

Jilda Gildenhuys — Fri, 12 Jun 2009 14:37:20 +0000

My 17-85 has done the same thing on my 40d body, I sent the lens in and it is R1650.00 to repair! |Which is think is rediculous since it is also just gone past its guarantee and is in pristine condition, but what other choice is there but to repair???

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By: gregster

gregster — Thu, 26 Feb 2009 15:10:59 +0000

same thing happened to my EOS 40D a month ago, immediately after the 1-year warranty expired. brought it to the service center, worked for three months, and now the body cannot read the CF card naman.

so yeah, now i’m having doubts with Canon’s build quality. my first slr was a Nikon, it’s three years old now and it’s still working perfectly. *sigh*

By: Gwapito.com

Gwapito.com — Wed, 25 Feb 2009 19:08:39 +0000

Be careful at buying at Hidalgo’s. Used cameras are sold as brand new. Even the popular “H” store is doing it.

By: ditch

ditch — Wed, 25 Feb 2009 17:03:39 +0000

you are right – it probably has more to do with the lens than the body (in fact, you can bet your house it is a lens error).

*try shooting portrait vs landscape – if the error is present on one orientation and not on both, it most likely has to do with connection errors with the IS mechanism/electronics.
*try setting it to manual focus and try to take a shot – if you can still take a shot on MF, then it was the focusing mechanism that got “jolted”.
*if you can still manage to see the settings with that lens on, does the f-stop say 0 as oppposed to 5.6 or whatever? if so, that is the lens’ way of saying “please, bring me to canon philippines na. i need my spa treatment.”

in any case, there is an apparent communication error between the body and lens, and the lens will not cooperate – let the canon technicians give him a beating. if you ask me, i’d get rid of that lens and stick with the 50/1.8 and be done with it (or better, like a 50/1.4, 85/1.8 perhaps). zooms always give me the creeps (pun unintended).

By: Ton

Ton — Wed, 25 Feb 2009 16:18:53 +0000

@yuga
oh well then, maybe its just my unit if its any consolation, those canon guys are pretty good with service, ill give them that come to think of it, I am a proud recipient of a zero-charge CMOS-recall those guys did a year back. Good times.

@Gwapito
Those canon-nikon debates, sir, had cost me not a few dinner drinks on end. Its one of those “mines better” kind of things. Dark (aka Nikkor) side IS becoming more attractive nowadays though…better packages too…. ahh, if only jedis had discounts at hidalgo…

By: Gwapito.com

Gwapito.com — Wed, 25 Feb 2009 13:53:53 +0000

A former office mate just joined the dark side (Nikon). The force was too strong for him to resist.

I used to have friendly debates with him on which one is better Canon or Nikon.

By: Jhay

Jhay — Wed, 25 Feb 2009 10:47:35 +0000

Not really keen on Canon gear but I hope this won’t happen to me any time soon. I’m worried about the costs of sending a Nikkor lens for repairs.

By: penny lane

penny lane — Wed, 25 Feb 2009 07:32:09 +0000

try also to upgrade its firmware. it might help.

latest firmware version for 40d is v1.1.1 (20 January 2009)

http://web.canon.jp/imaging/eosd/eos40d/eos40d-firmware-e.html

By: yuga

yuga — Wed, 25 Feb 2009 06:29:59 +0000

@Ton – not really, this is my second Canon dSLR and the old 350D which I sold to a friend still works fine until now (3 years old). I was wondering if the problem was also due to my carelessness sometimes. The camera and lens have had its shares of bumps, drops and tumbles.

By: Ton

Ton — Wed, 25 Feb 2009 06:26:33 +0000

Hmmm.

Are you having doubts with Canon build quality?
I am.

I am a proud owner of an ancient, but altogether wonderful 300d. Somehow (without using it heavily, I’m a leisure photog), the thing stopped working. I mean, at the price point I bought it at, I wouldn’t expect it to just break down on a whim.

I haven’t heard of a Nikon just deciding not to work just because…