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PLDT rebrands Residential DSL Packages

Along with the upgrades that I just discovered, PLDT also rebranded their residential broadband packages:

PLDT myDSL

So, they did deliver on the promise they made earlier this year, though it took them 4 months to do so.

The new packages are as follows:

PLDT myDSL Xperience : 384 Kbps at Php 999/month

PLDT myDSL Xcite : 768 Kbps at Php 1,995/month

PLDT myDSL Xcel : 2 Mbps at Php 3,000/month

PLDT myDSL F2H : 5 Mbps at Php 5,000/month

The PLDT myDSL F2H may soon be available in areas of Ayala Alabang, Forbes Park, Essensa and Dasmarinas Village due to some fiber optic cables already in place.

This could be the start of a more affordable high-speed broadband in the Philippines (across all ISPs).

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    32 Responses to “PLDT rebrands Residential DSL Packages”


    1. Gravatar Icon vance replied on May 29th, 2006 at 8:18 pm (1)

      hi its been out since april if im not mistaken, hehe. I saw the new plans like march panga eh sa tipidpc.com forum nakalagay doon for the thread ng 999 experience plan.. lala lang just want to add info to you.. sana by mid of this year wala ng 384 kbps heheh jump to 512 na hehe.

    2. Gravatar Icon jhay replied on May 29th, 2006 at 9:22 pm (2)

      That’s a good idea, then again can more people afford it? More so, what to do with that bandwidth?

      More downloads galore? hehehe

    3. Gravatar Icon vance replied on May 29th, 2006 at 10:59 pm (3)

      we need higher bandwidth hehehe. well streaming shows from ABC USA its one thing to do with more bandwidth especially those shows like commander in chief, greys anatomy season 2 and alot more can be watch with higher and stable connection. hehe.

    4. Gravatar Icon yuga replied on May 29th, 2006 at 11:20 pm (4)

      Because my connection was intermittent I was searching Google for PLDT’s alternative DNS IPs I can use and landed on PLDT’s site showing me the screenshot above.

      I then tried my connection via PLDTPlay and only found out about the upgrade. The PLDT reps did say before that they do the upgrades in phases so I guess it was Makati’s turn now.

    5. Gravatar Icon vance replied on May 30th, 2006 at 3:39 pm (5)

      and look at f2h plan grabe ang target nila yung rich community hehehe and for sure beta testing yan..

    6. Gravatar Icon ashkael replied on Jun 4th, 2006 at 5:04 pm (6)

      Is PLDT myDSL really worth switching to? I have been using BayanTel DSL (which is powered by SkyDSL) since December of last year, and everytime (which is really a rare occasion) that I’d encounter a problem with my internet connection, one call to their hotline a few minutes later problem solved and then the next day they’d send out techs to our house and check out if our connection is still ok. talk about good customer service…even though they offer lower bandwidth than that of PLDT myDSL (i’m currently on a 256kbps speed and costs my 899 monthly + i get unlimited Wi-Fi access) i’m very satisfied with BayanTel DSL, and now I’m off to buy another 300GB HD coz the 2 160GB i’m currently using is full…lol… =)

    7. Gravatar Icon diver replied on Jun 20th, 2006 at 1:58 pm (7)

      For the love of mankind… If what you are telling about Bayantel’s service is true then DO NOT transfer to PLDT DSL. The customer service of PLDT is big pain in the @#$ to contact. The internet speed slows down most of time. This month is worst, I only got to experience my subscribed speed more or less around 3 days.

      If you want to experience lousy customer service, frequent DSL slowdown then I suggest you transfer to PLDT DSL.

    8. Gravatar Icon hothead replied on Jun 25th, 2006 at 7:53 pm (8)

      Say, is that PLDT prices VAT inclusive?

    9. Gravatar Icon Mark Cabahug replied on Jul 6th, 2006 at 10:21 pm (9)

      Hi, I’m currently subscriber of Globe telecom in trader mode with speed of 1500 kbps sometimes it reached to 1600 kbps.

      It’s a more than a year, I’m still have problems for the inconsistent internet connection, most of my customers would transfer to another cafe because of this problem, i like to apply for pldt but the telephone lines is one problem in our area, as all subscribers here are globe connection.

      I would like to apply for bayantel, but i don’t know how. I’m a resident of Liloan, Cebu with globelines phones available here. Can it support globelines phone, and how much is the cost for 512 or 768 kbps connection?

      As in globe for 1500 kbps would cost me P4000 including VAT and telephone fee.

      Thanks and more power

    10. Gravatar Icon Marilyn replied on Aug 19th, 2006 at 5:10 pm (10)

      I’ve been on BayanTel DSL for 2 1/2 years now, I may say I’m a loyal customer because I was the first ones to sign up in my area when they were just launching their DSL services (Pantranco). At that time it was because I just didn’t have a choice. I wanted PLDT sana but my application was declined. Now I’m just so glad I stuck with BayanTel. I never thought I would find myself writing about how satisfied I am with their service. What I thought was poor service for BayanTel turns out to be a dream for PLDT users. The first 1 1/2 years maybe BayanTel was still ironing out the kinks, but the most downtime I ever had was 2 days, and that happened only once. I would get downtimes an average of once every month, but they would strive to fix it within 24 hours, or else I would get a rebate of P500 each day of downtime (I’m on the P2,600 residential plan). There even came a time that I hoped they wouldn’t be able to fix it right away to save some money LOL So far I only had 2 days downtime due to a lightning strike and 1-day downtime due to phone cable wire theft. The other major downtimes was because a tree fell and another because a truck passed by and accidentally cut my phone line but they were quick to respond so no rebate there hehe. Intermittent connection was the major source of headache, usually when it rains. But these things usually resolved by themselves and didn’t last for more than a day. I was quite popular with their customer reps probably because I usually bombard them with my complaints LOL
      Customer service was very good. Report your downtime at 6am, a tech will come by around lunch.

      Around the last twelve months, BayanTel’s internet connection improved further. No more intermittent connection, rain wasn’t a problem anymore. I haven’t reported any downtime. Download speed is good, good customer service plus rebates. What more can I ask for?

      People I think haven’t gotten over BayanTel’s reputation of years past and are wary to give BayanTel a chance. People would still choose PLDT over BayanTel even with all these complaints. I hope this helps in your decision of what ISP to use.

    11. Gravatar Icon Marilyn replied on Aug 19th, 2006 at 5:20 pm (11)

      Oh, in addition to what I said below, and it’s good to note that I am a VERY HEAVY user of DSL. no less than 15 to 24 hours a day, 7 days a week, so my comments on the BayanTel service is backed up by heavy hands-on use. Plus my connection is static, No logging in needed. I forgot, I did have a downtime last week, started in the morning and got resolved on its own lunchtime the same day. It was due to a massive downtime of BayanTel’s facilities.

    12. Gravatar Icon earlboy replied on Oct 24th, 2006 at 5:53 pm (12)

      Don’t go with PLDT, I’ve been a customer for 2 years. They advertised 2 upgrades already. I’m on plan 1995 and the first upgrade was supposed to be 768 kpbs, then 1.2 mbps, pero hangang ngayon 512 kbps pa din ang speed ko. More tha a year na yung 768 upgrade hanggang ngayo eto ako, nag-titiis sa 512. Kung may malilipatan lang, matagal na akong lumipat. I’m stuck with PLDT. Asar!

    13. Gravatar Icon Asher replied on Dec 9th, 2006 at 6:38 pm (13)

      I’ve been having intermittent connection problems with my DSL (PLDT), and it’s been ongoing for the past 2 to 3 days.

      PLDT customer service is very very poor. They’re not that proactive when dealing with customer complaints. And get this, they don’t record your complaints. I just discovered that today! And, you know how it feels when we customers are ignored. We pay their fee and they do nothing. It really sucks. I and my bro are thinking of jumping to Bayantel.

      Let’s see the difference.

    14. Gravatar Icon ken replied on Mar 2nd, 2007 at 11:21 pm (14)

      hey i think bayantel is slow. our connection is slow damn.. its been for 1 month here in tacloban pls fix our connection damn you i cannot check my email well because of your pesky connection fix this immediately pls for the sake of our city

    15. Gravatar Icon jead replied on Apr 19th, 2007 at 6:16 pm (15)

      PLDT DSL IS GOOD?

    16. Gravatar Icon Asher replied on Apr 20th, 2007 at 6:53 am (16)

      The speed is relatively faster than cable internet. BUT, their customer and technical service flops down to the minimum. You’ll only get irritated so much with their lousy technical support that you may end up going to another DSL service provider in no time.

    17. Gravatar Icon oninph1 replied on May 3rd, 2007 at 11:52 pm (17)

      this is so pathetic,the Philippines is like in a 5 year lag in terms of broadband speed.. i don’t even know where they put the money subscribers pay them, you pay as much as a T3 connection in another country, yet ur connection is only 2mbps?? Singapore has a three year free Broadband internet in every household, and every where you go is a hotspot with 5mbps the least..

      i just wish ISP’s of the Philippines give their subscribers the type of speed they deserve respective to the amount they pay, or else slash their prices in half.. it’s jus a big rip off

    18. Gravatar Icon quezacolt replied on May 17th, 2007 at 9:25 am (18)

      kulang pa,

      PLDT DSL XTRA VALUE 888, 88kbps upto 188kbps

      hehe

    19. Gravatar Icon gg replied on May 21st, 2007 at 2:07 pm (19)

      the thing that i’ve noticed in the Philippines is the fact that when it boils down to BROADBAND etc…we’re seriously still in the dark. yeah, i agree with what a user said about paying the same amount some people pay for t3 but still not getting what we paid for. NAKAKAHIYA!!!!!!

      when my relatives came home from the states last year and surfed the internet using my computer, i was already in PLDt’s 999 plan. but they were dissappointed to see that the connection SUCKS!!!! they said they were subscribers of t3, and they told me that their connection is 10 - 20 times faster than these pieces of crap.

      i’m willing to try globelines broadband, but the annoying thing is, here in my hometown (zamboanga), we don’t have globelines here!!!!! grrrrrrrrrrrrr…….

    20. Gravatar Icon anonym00se replied on May 25th, 2007 at 1:45 pm (20)

      PLDT DSL SUCKS BIG TIME!!!

      i got the Php 999/month plan and i’m only glocking at 60Kbps! OMFG! big f’kin rip off!!!

    21. Gravatar Icon gravewolf replied on Oct 2nd, 2007 at 6:22 pm (21)

      PLDT’s customer service is without any question is full of B.S. and im being really nice when im saying this.In the name of all that is holy, people should avoid getting their dsl service if you ever want to get your hard earned money’s worth. Im now browsing for other dsl services since ive been a subscriber for 2 years and now i am able to leave this joke of a dsl service. I have been very unhappy with PLDT and i hope that in time they crash and burn for not being able to fulfiil their promise to its consumers the service that we hard working people are paying for. Please do not avail of PLDT’s dsl service if you wanna go to surfing heaven. Its so hard to believe the fact that this is this countries LEADING telecommunications company…..and it is giving the crappiest service available known to man. I hope someone from PLDT reads this message and know that many people are praying for their complete and utter downfall for what they are doing…………

    22. Gravatar Icon Jouie replied on Jan 19th, 2008 at 1:55 pm (22)

      It’s now 2008, and the bayantel/sky DSL keeps on improving. Ooppss,, I mean,,,backward.*LOL*. I am getting almost 86KBPS when I perform a speedtest,,,very high for a dialup!but you’ll detonate a nuclear bomb if you’re a DSL subscriber. Ehem,.I got 768KBPS package P1199 a poor customer I am. Does this mean I have no right to complain? {A residential}(DOES THIS MEAN I HAVE NO RIGHT TO COMPLAIN?) I’m not that techie person still I feel there’s something wrong with my highspeed connection…I can’t access my favorite websites. Ooppss,,,it’s still connected,,,’what’s happening?’ There’s another one,,,the 500MB file I am downloading,,,where’s that now?Oh cool,,,a while ago,,,my connection was still connected, now woho it’s redialing. Now,,,I’m going to call 4112000 and a very beautiful voice will answer,”hello sir?”"What’s your order?”

    23. Gravatar Icon berto replied on Feb 2nd, 2008 at 1:30 am (23)

      stupid PLDT, i was a subscriber since 2005 and nag inquire ako bakit di tumataas yung bandwidth ko ang sagot sakin ng CSR eh dahil daw sa mga new subscribers lang daw ma a apply yon so ako 1995 ang binabayaran ko pero 512KBPS parin speed ko dahil old subscriber daw ako hahaha stupid PLDT

    24. Gravatar Icon patrick replied on Feb 14th, 2008 at 4:59 pm (24)

      pareho tau old subscriber ng plan 1995…grabe pag meh dinadownload ako ang bagal 7kbps…saan mganda i check ung speed…ang bgal kc sa pldtplay eh…tagal mabuksan!

    25. Gravatar Icon hothea replied on Feb 15th, 2008 at 4:58 am (25)

      Try check speed http://www.2wire.com

    26. Gravatar Icon bazph replied on Feb 16th, 2008 at 8:01 pm (26)

      you can also use

      http://www.speedtest.net

      im a bayandsl subscriber. so far im still contented w/ their service. =)

    27. Gravatar Icon george enigma replied on Mar 7th, 2008 at 9:51 pm (27)

      anak ng puta !!! parehong pareho tayo ng nai-experience
      sa PLDT I only feel worse, kasi tong mga talentadong
      tech support ng pldt inuuto pa ako pag nagpapaliwanag sila, hindi na Management and sinisisi ko dito o PLDT man
      kasi all they need is my dues every month, pero tong mga anak ng putang technical nila di ko alm kung alam nila trabaho nila o pinababayaan lang, pare-pareho tayong may trabahong inaalagaan pag sira trabaho gutom mga
      dependents mo, wala ba kayong pinapakain mga putang ina nyo dyan sa pldt tech support!!! hwuhhh! baka manigas ako sa kapestehan sa inyo tang ina nyo

      hum hah hum hah hum hah… mala darth vader na breath na to

    28. Gravatar Icon ayla amelia replied on May 30th, 2008 at 11:57 am (28)

      I must have been too patient. I have experienced intermittent connection with PLDT MyDsl since January 30 of this year. So, it’s been 4 months of kiss and make up with my PLDT subscription.

      I am on their lowest plan, paying P1,800+ with the phone line. I can’t count the number of times I have reported this incident with their ever-inefficient customer service and tech support, ’til now, its perennially intermittent.

      It’s likewise true that they don’t keep records of the date/time of your call. The *uc*ing CS will even ask you when you reported the incident! Que horror!!! You’ll just be reminded of how stupid on your part of not jotting down the date and time of your conplaint.

      One more hoolabaloo is their claim that somebody already went to the house to check on it but apparently, no one answered the door so they just returned back to the office. Whutt da???

      Also, one claim is that when they called up the house asking for the dsl connection if its already running smoothly, somebody in the name of (*****) who’s apparently referring to my mother/subscriber, already confirmed its successful repair. How could
      that be?? She’s out of town!!! ITS A F*CKI*G JOKE!!!

      This is the kind of PLDT service would-be subscribers will most probably experience.

      I already signed up for the bayantel dsl. Im just thrilled to have a better service and a money-back guarantee to top that. My sister said that the CS of bayantel even takes time to call you to follow up on its after-service repair.

      Hope my switch to another provider will be for the better. So far, i’ve been reading good reviews for bayantel, hope they’ll continue to live up with it.

    29. Gravatar Icon wes replied on Jun 3rd, 2008 at 12:44 pm (29)

      I am wondering why the price of dsl in our country so expensive, other countries like singapore giving a free connection.
      in fact you can subscribe for wireless conn at 1mbps for the price of $G of 25.00(Php 750.00.

    30. Gravatar Icon DrexlerJohn replied on Jul 16th, 2008 at 5:55 pm (30)

      I’am very unhappy and became indignant with the service of PLDT DSL specially their so called “Costumer Support” or “Technical Support system”.. Its like a nightmare sitting in front of your damn PC for 1 hour or worse just to get the so called “internet connection”…This damn piece of sonna fucking shit is not the first time. Knock-off the worries and transfer to other good service provider.

    31. Gravatar Icon mace replied on Jul 20th, 2008 at 11:07 am (31)

      I am using smartbro for almost 4months now. and the first few two months is really very well.Yet, when June 16 comes with a very bad storm my connection to be limited and most of the time no connection. Everyday, since June 20, 2008 I always call the customer service and mail my problems but until now I wasn’t able to get the results Ive been waiting. And I am really so damm fuck up! wHAT KIND OF SERVICES IS THIS???

      And to be honest I only try this kind of Brand of connection since my friends used it but all of us I also encourage to change to other network for better connection.

    32. Gravatar Icon jumel replied on Aug 30th, 2008 at 7:35 pm (32)

      im residing at caloocan city
      gusto ko sana yung bayan dsl since marami na nga yung may gusto sa pldt dsl (sarcastic, hehehe)
      kaso, hindi yata sakop ng area namin yung services ng bayan dsl

      ano pa bang ibang high speed (kung meron man) internet services ang pwede?

      thanks in advance! :)

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