Smart Communications thought their Smart Wifi brand is knee deep in the mud right now that the best thing to remedy the bad publicity is to re-name it. So, they came up with Smart Bro (is that a shortcut for broadband?)
They did some clean-up and even remove pages from their official site which mentioned Smart Wifi. Too bad that page is already #1 on Google, Yahoo and MSN for the term “smart wifi”. (I suppose my blog will take over that spot, eh?)
Migs pointed out that that Smart Bro is also a browser and a few days after the switch, Smart’s pages are already in the front page for the keyword. (I’m hoping this page will be somewhere near in the next couple of days.)
PLDT’s myDSL-w has also been consolidated under this single brand name. Subscribers comment that there’s really nothing new in terms of service improvements — just pure PR and bundling of services.
A commenter at Smart Wifi Chronicles adds:
Kaya lang nagpalit ng pangalan ang Smart Wifi To Smart BRO para maitago yung negative feedbacks ng Smart WiFi na masesearch sa Google. Kung Smart BRO nga naman ang search mo, wala pang negative feed back kasi sariwa pa.
… and I kinda agree with him.
The subscription plan did change to Php999/month, which is more expensive than the old one.
P.S.
They already registered smartbro.com.ph but left out .ph, .net.ph and .org.ph.
[tags]wifi, wi-fi, broadband, wireless, internet, dsl, isp, internet[/tags]
ahah. Smart Move ba? Well sooner or later if they don’t improve services, Smart Bro will soon catch up with the rankings. So far, 2 days is the longest downtime we’ve had (rather my daughter’s ISP)
Fugly name.
Thank god i’m using cable
my ZPdee hasn’t failed me… YET. and to think the only complaint i ever made to them was UPLOAD speed…. the very next day they had a tech over here to check it.
i guess that’s the perk of being the only one on my street connected to them
tama ba yun? nang-inggit daw ba? hehe
yep, the name is indeed fugly. you should see the TVC. it’s way fuglier.
is there a site (or blog entry) which (regularly) compares the services/subs rates of high speed interent services in the country (or at least metro manila)? So consumers can have an informed choice?
I was thinking of using the smart service , but what Ive heard from my friend its very unreliable. I thought this was the WiMax or WiBro (Korean standard) standard but then its just a wireless lan using their cell sites..
jun: you could check pinoydsl.net … though it seems to be down now.
speaking of which, good thing Smart didn’t call it “Smart DSL” - since “DSL” is now a generic term for “broadband” in these parts.
@jun no need, just read different forums like pinoydsl, tipidpc, and pinoypc, mostly people will reccommend globe as the top notch dsl service here in manila followed by bayantel/skydsl then pldt wired dsl and lastly smart wifi (i can’t call it smart bro, it sounds like a rap, street or whatever you call it term, which they are not)
now the big problem that smart will be facing for me is if they can keep they promises, especially network speed and customer relation services, 70% of the subscribers are still wondering and waiting when will it be and for me its quite too late for 40% of those 70% of those dissatisfied customer kasi yung 40% na yan usually has 5 or less months na lang natitira sa lock in period and that includes me.
HUH! nagsisimula nanaman sila…. eto nga at umpisa palang may problema na kagad sa connection. Langya naman! sana naman mag padala kayo ng mga nag iinstall na marunong sa computer at hindi yung mga napupulot lang sa tabi tabi.
im using smartbro.
nag apply ako sa wireless center in bulacan and after 2 days nkabitan na ako.
so far wla akong prob. mabilis nkukuha naman niya yung 256-384 range na kbps speed na sinasabi nila.
ang panget nga lang is yung smartbro portal web n kulang ang info n nandun.
hay naku, huwag na kayong mag-aksaya sa smart why fie nila. ang mga hinayupak, pinalitan pa ng smart bro ang pangalan. ang kakakapal ng mukha, mga magnanakaw na nga, may gana pang manghikayat ng mga bagong magagantso. hindi pa nga ayos ang problema nila sa mga dating customer, maghahanap na naman ng bagong maloloko. share ko lang ang pangit kong karanasan sa kanila mula installation hanggang ngayon.
nagpunta ako sa sm marilao smart wireless center para mag-apply ng smart wifi, sobrang mahal kasi ng digitel dsl dito, at ayaw ko na kasing mag-aksaya ng pera sa digitel dahil pangit din ang serbisyo nila sa telepono. anyways, ang sabi sa akin ay 1 week bago ako makabitan dahil sa dami ng mga bagong subscriber na naunang nag-apply sa akin. fine, naintindihan ko iyon. ang kaso, hindi ako pwede doon sa pinatakang araw ng supposed 1 week installation period. so sinabi ko na sabado sila pumunta between 8-11 am, thursday kasi ang supposed installation date ko, at nangyari itong pag-uusap namin ng isang smart rep 1 week and 2 days before. nabigyan ako ng assurance na makakabitan ako ng smart wifi sa date na sinabi ko. ang kaso, biglang nag-text sa akin ang mga magkakabit 1 day before noong napagkasunduan naming araw noong smart rep at sinabing hindi masusunod ang oras na sinabi ko. so sabi ko na nagbitiw ng salita ‘yung smart rep na kausap ko na makakabitan ako sa araw at oras na sinabi ko, considering 2 araw na sobra na iyon doon sa maximum period of installation. the reason kung bakit ko pinili ang araw at oras na iyon ay dahil may pasok ako sa supposed installation date ko at available lang ako ng araw at oras na binigay ko dahil may pasok din ako ng sabado ng hapon. gumawa ngayon ng palusot ‘yung installer na kesyo may nauna raw sa akin sa araw na iyon at hindi nila matitiyak kung masusunod ‘yung sinabing oras sa akin. fine, alam ko kung gaano ka-asshole mag-install ng isang sistema dahil ginagawa ko rin iyon. ang punto, hindi dapat sila nagbitiw ng salita at pinaasa ang customer kung hndi rin lang masusunod. ang nangyari? hindi ako pumasok ng sabado ng hapon dahil dumating sila ng past 11 na. dito pa lang, makikita natin na walang silbi na magbilin ka sa mga hinayupak na “smart” people na iyan, wala silang communication sa mga staff nila.
sa susunod naman ‘yung impyerno na dinanas ko noong kinabitan na nila ako ng why fie.
SMART BRO,
UMAGA 7 AM-10 AM = AYOS
TANGHALI 11 AM - 4PM = BUMABAGAL
HAPON 5PM - 6PM = AYOS NA AYOS
BLINKING WLAN (no internet) = just click repair in network adapter 3 x
no dns server, no ip default gateway(no internet )= unplug the poe then ping 10.0.0.1 then restart then click repair
the ip address is change (no internet)= in command prompt, type ipconfig /renew , then type ipconfig /release,
if errors appears = unplug your poe then plug, then ping 10.0.0.1 the click repair.
to boost the 384 kbps to 455 kbps, use tcp ip optimizer!!!
“SMART BRO” - Jologs na jologs ang dating. Ganun pa rin kapangit serbisyo tulad nung pinalitang pangalan SMART WIFI.
Ewan ko ba kahit gano sosyal ang tao basta naka Smart nagiging JOLOGS ang dating sakin.
Smart Wifi Bulok..
Sheeessh!
Your paying them yet they give you crappy service.
At kapag gs2 mo ng padiskonek ung service nila u nid to pay the f*ckng remainig months.
Pumirma ka ng Papeles para sa akala mong “maayos” na serbisyo but its a f*cking lie..
Smart Wifi b o Smart Milker..
Im from Laguna btw..
tpos ung mga customer care agents nu pa..ang tatanga sumagot..Sheeesh!
akala ko dn pang-games ung wifi..
pagpasok ko ng RO wla na tumitirik na kagad..Sheeesh!
i have not experienced any of your complaints. 95% ang uptime ko except nung pinalitan nila ng Motorola Canopy ang SendFar antenna ko. 1 week lang ang problem pero naayos naman agad. My account is Meridian, hindi pa under ng SmartWifi. I only pay 750 a month - yun ang plan ko. Kinabitan ako February 1, 2005. They gave me free months (April to September 2005) since me mga problem pa sa ibang mga subscribers. I live in BF Almanza, las Piñas. Dumarami na rin ang SmartWifi/SmartBro subscribers dito. I recommended the service to my friend who lives in Dasmarinas, ok naman ang connection niya. Walang problem.
Gusto ko lang matapos na ang lock-in period ko sa Smart para matigil na rin ang pangit na serbisyo nila sa akin.
Meron akong sinabihan na kaibigan dati na maganda ang Smart. Matagal na rin kaming magkaibigan pero matapos syang magpakabit ng Smart Bro, naging magkaaway na kami dahil niloko ko raw sya.
Hindi lang ako nawalan ng pera, nawalan din ako ng kaibigan dahil sa Smart Wifi aka Smart Bro.
Kung sino man ang nakaisip sa kumpanya ng Smart na magbenta ng Smart wifi/BRO, mamatay ka na sana o di kaya masunugan ka ng bahay.
ano ba yan kailan ba mttpos ang pagdurusa ko. meron wala meron wala. bro. ano ba yan,
smart amacing tlaga. nung dial up ako andami kong costumer. nang mag pakabit ako ng smartbro my dsl wa””””’ wala na ko costumer, meron wala,meron wala. ano ba yn, nbwisit na un costumer ko. wa;;;; wala na cla. wala na rn bisnes ko. bwisit; twag ka sbhin sau type ping sorry systm enhancment. lagi ganon eh wala nman pala dun problem. kundi sa smartbro. bro,ayucn nyo serbisyo nyo syng pera ko.bweset,,,,,,,,,
hi guyz…
gusto ko sana mag-subscribe sa Smart Bro…
What do you think???
For me Smart is the best! talo ang Globe, Bayantel etc. Globe limited lang ang coverage, Bayantel ganun din.
Maraming salamat sa Smart dahil meron na akong broadband at sa murang halaga pa, P988 lang!
So what are you waiting for ..”BE SMART AND GET SMART BRO!”
wala din ganun din..super bagal super problema..kaya ko nga d bnabaran agad agad ….pagbuti hin muna nila serbisyo bago ko bayaran ng up to date…kaya ako 3 months n d nagbabayad…pasulong sulong lang ako ng 788 per month pero yun 3 months d ko i-fullpayment lahat!!!!!!!!!!amart bro…smart sa kalokohan
SMART BRO!
kapatid!!!
bwahahahha! korni! hehehe!
Common guys, lets give SMART BRO a chance! SMART Wifi was repackaged to SMART Bro because SMART has upgraded their system to accomodate the unexpected demand for SMART Wifi. They have also addressed all the technical difficulties/complaints that have hounded them. In time, we will be able to experience a faster and smoother service.
wala rin lalo lang lumala!!!!! nagpa-upgrade na ko from 128 to 384 kbps…988 pesos na binabayaran ko..pero…wala nagbago…mas mabilis pa yun 128 ko dati…tapos gusto ko ibalik 128 d n daw pwede!!!!!! langya…kupal talaga smart..putang ina!!!! ip address lang nagbago..upgraded na ba systems nyo??? tang ina nyo sa amrt bro..hinayupak kyo na mga pinutukan kayo ng lintik jan….!
d pa ko tapos noh..isa pa yang PLDT!!!! tang na pldt landline ko pero d naman abot ng dsl!!!! pareho ng smart wifi…wala kwenta serbisyo……pati globe ganun din……pati na digitel..hay naku..kailan kaya magkakaron ng matinong service provider d2 sa bansang ito??? wala tang na wala!!!!!!!!!!!!!!!!!!!!!!!!!!!! kaya sa lahat ng magpapakabit ng smart bro ..wag na kayo magpakabit…..!!!!!!!!!!!!!!kupal talaga…yan mga nagsasabi na ok andg smart bro..mga kupal na bayaran yan..kundi cla may ari nyan …tang ina nyo..hayop
yan mga nagsasabi na ok ang smart bro…mga ugok!!!! kayo!!! ugok!!!!!!!!!!!!!
http://www.petitiononline.com/mod_perl/signed.cgi?pldtdsl
I got this link from Tipidpc, serves as a mass online complaint to PLDT including Smart WiFi aka BRO.
We might be heard here.
putang ina nyo globe laki ng kinikita nyo saksakan namn kayo ng mga bobo. putang ina nyo kantutin nyo na lang mga alaga nyong aso.. mga bobo.. dsl nyo walng kakwenta kwenta.. laki ng binabayran sa inyo. mga ulol. 24 hours kunyari ang help desk wala namn sumasagot.. payo ko sa inyo tsupain nyo mga sarili nyo..
siguro kaya walang sumsagot sa support sa globe kapag gabi dahil cguro me subo kayong mga titi..
Smart Fanboy says:
May 16th, 2006 at 2:53 pm
For me Smart is the best! talo ang Globe, Bayantel etc. Globe limited lang ang coverage, Bayantel ganun din.
Maraming salamat sa Smart dahil meron na akong broadband at sa murang halaga pa, P988 lang!
So what are you waiting for ..”BE SMART AND GET SMART BRO!”
^
|
|
GAGO TONG ISA NA TO…
hay naku’ wag nakaung mag pakabit ng smart bro. sasakit lng ang ulo nyo’ minsan meron minsan wala ano ba yn!!!!!!!!!!!pag tumawag ka ssbhin sau type i conpig /all.tapos tangalin mo sa pc tapos ping. hanggang mapingkon ka na tapos ssbhin mo putang ina wala pa rin. ano ba yn’ kailan kaya mttpos ang pag durusa ng mga nag pakabit ng smart bro. ayucin nyo na manam serbisyo nyo. sayang pera nmin. par kang pumupusta sa sabong eh’meron wala meron wala
@kupalangglobe
you kase eh.. you’re not Smart eh.. you’re Globe lang. So get Smart! NOW NAH!!!
Wag kayo maniniwala dito sa news na ito ha. Mahal na mahal ng Smart at PLDT ang kanilang mga subscribers. Kasi marami lang talaga ang naiingit sa SMART AT PLDT dahil malakas kumita ng PERA.
kaya para sa akin “THE BEST ANG SMART BRO AT PLDT DSL URAY MATAY!!!”
http://news.inq7.net/breaking/index.php?index=7&story_id=76851
Smart Fanboy doesn’t know what he is saying. Have you ever worked hard honestly in your life only to have your money wasted on service poorly given; and they tie your hands with a 12 month lock in period when you can obviously go to better providers. I had to learn the hard way. I used to love Smart but now because of Smart Bro, even if I don’t personally like Globe, I will make it a point to convince people about Smart’s lack of public concern. Even if Meridian may only be a part of Smart, SMart is in a position where it can actually help small time subscribers like me. And yes, if Smart Bro doesn’t improve its service I will change even my cell network to globe and tell the rest of my family members and community members and colleagues at work not to even think about Smart. At least I can do that part, unlike Smart Bro agents who tell me they will have leverl 2 technical support call me up and then they do nothing for days.
Consumer group asks NTC to stop SMART Bro. Please read on:
http://news.inq7.net/infotech/index.php?index=1&story_id=76876
I say it’s about time we do something to get value for our money. Already if my Smart Bro connection isn’t up by tomorrow (I didn’t have internet connection in the last 4 days), I’m filing a formal complaint with the DTI head in our region. If you’re suffering from Smart-related headaches, I suggest you do the same. At the very least, I’m hoping to get out of the lock in period so I can switch to another provider.
Smart… sheesh. Damn, I feel cheated.
@erythia
Don’t tell me wala kang connection using SMART BRO eh pano ka ngayon nakapagpost. Eh kung talagang wala kang connect sabihin mo nagdial up ka lang. Eh ano naman gamit mong telefone - PLDT? Kung ayaw mo ng SMART at PLDT wag kang gagamit ng mga products nila!
I LOVE SMART BRO because it is the BEST!!!!
Ayaw po mag open ng http://www.smartwifi.org.ph/ gamit ang Smart Bro internet connection ko! Bakit kaya? Hmmm…
WOW!! This is Smart way to Publish this stupid service from SMART WiFi or Smart BRO
Well i’d like to address my concerned… me family and I transferred to a new house… then syempre my kid and i cant live without DSL we play online games alot…
Smart WiFi was installed quick as 123 that was April b4 holy week… 1 (one) day lang namin nagamit after a day na na connect disconnected na.. take note.. entire holy week wala kaming connection.. we call *1888 the entire holy week para ma restore ang connection… but nothing happen… service man nila dumating after 2weeks of calling well after reconnection then after 1 day disconnected na naman!! until right now my kid suffering intermitent connection ng SMARTbro….
i still preffered this wire DSL we use in quezon city…
This is a bad expreince sa smartwifi….
first of all… ok lng nmn ang gamit ng internet namin… kontento na ako d2 kaysa sa dial up.. pero mukhang problematic ang connections eh.. merong mga times off ang internet, o kya maxado mahina… dba kapag nag download ako ng regular connections ng wi-fi ay ang speed ay mga 30kb/sec.. e minsan baket 1kb/sec na lng??? page cant be displayed pa!! meron ba d2ng mkapag explain sa mga nangyayari??
salamat….
ok na ngayon connection namin.. mabilis ang reponse dito ng wifi dahil siguro sa takot sa boses ng tatay ko.
first of all i have been a customer of smart wifi until it became smart bro. i haven’t yet completed the 1 year contract but if the day arrives, snip snip! In terms of speed smart wifi can deliver but the problem is the thoroughput. For one hour it’s lets say 300~ kbps, the next hour (usually peak hours) it turns to around maybe 100 or less in my area (i’m in qc by the way). The main problem is the freaking disconnection. At times in the morning it disconnects! This is the unreliability portion. AGAIN AS MOST PEOPLE WOULD SAY THIS KIND OF CONNECTION IS NOT MEANT FOR ONLINE GAMES, AND SKYPE. Disconnects and slow downs are a regular part of the service which pisses me off.
nakakabwisit na talaga… un na un… bwisit na bwisit n ako!!!!! @*#@%@!^#&!! ang sarap patayin!!!! ng lhat ng nag wowork for smart!! sh~!# walang awang nanloloko ng subscribers.. tae… siguro alam nyo nmn kung baket diba >.
Kabwisit na talaga ngayon net. Nung magging smart bro sila lagging biglang sa gitna ng araw na ddc ako, tapos mga ilang minuto o siguro mga 1 oras ang makaraan, biglang meron ulit! An labo naman, nung minsan may kausap ako sa ym o nung minsan sa skype naman biglang naputol! Tama ba naman yun?!!?! Dati eh nakakalaro pa ako bnet, so siguro sa ganitong sitwasyon eh hindi na ako pwede maglaro kasi hindi lang rin ata ako makakatapos. NAKAKABWISIT. Buti na lang may 4 months na lang ako, pero ang tagal pa rin, bullsyit talaga.
Bwisit na kuneksyun yan!? walang patawad!!
Etong Smart kuneksyon na to lagi nlng nag hihingalo
after mga 5 min mawawalan ka ng kuneksyon babalik ulet mga 2 min mawawalan tapos babalik ulet tapos magkakarun ka ulet ng koneksyon tapos mawawala tapos magkakaron tapos mawawala.. hay.. $#^@$@#%*# tlga!! Iinisin lang araw mo.
Hindi ka maka b-net dahil hndi natatapos ang laro puru dc tatawagin ka pa nilang leaver sa laro~!?
!!!!!!!!!!!!!!!!!! shit eh? Sisihin nila ang smart wag ako bullshit wala namang ginagawa ehh na ddc lang bigla sa lecheng kuneksyun n yan.
Hindi rin maka download ng maayos dahil napuputol. hndi maka laro ng online game dahil nakakaasar mya mya na ddc.
Talkshit tlga yang smart.. sana upakan sila ni lord.
lol
Guys,
Ako din naman till now nahihirapan sa management namin dahil di ako makahabol sa quota. whew! palit na lang kayo sa globe mabuti pa…bulok ang technical support na naging prepaid pa sila sa east ave..kawawa over population ng mga tanga sa troubleshooting..talo pa ng kinder.
Tons,
haayyy… tingnan nyo?? gaya ng cnabi nung isan na post… ang daling ma install ng wi-fi, as easy as 123… pero pagkatapos ma install… dun na ang sira sira…. SMART AYUSIN NYO YAN!!!! KUNDI LUGI KAYO!! BUTI NA LNG D2 LNG AKO NAG POST!!!! NEXT TIME PAPAGAWA AKO NG BILLBORD SA EDSA CNASABNG WALANG KENTA ANG WI-FI!!!!!
Oo, madaming tanga na technical ang leche uutuin ka pa. pambihira talaga.
Ang totoong dahilan kaya pinalitan ng Smart Bro ang Smart wifi, ay dahil umalis na sa Smart ang gumawa ng Smart wifi. Para makuha ng mga tao ang credits, yan.. pinalitan ang pangalan… malaking kalokohan… Ngayon, tingnan natin ang mangyayari sa Smart Bro… kalokohan… akala bro as in utol… Broadband pala yun… sige, tingnan natin… ano mamaya, tatawag na ko para mag-subscribe sa iba. ayaw ko na nitong kalokohang to… nakakainsulto ako sa YM! lagi ba namang disconnected kaya labas-pasok ako ng YM…
ANO KYA ANG MAGANDANG PAMALIT SA SMART WIFI?!
woi mga tao d2ng ayaw sa service ng wi-fi… isa lng talaga ang solusyon ni2!!!!! as i said before, “PAPAGAWA NA TAU NG MALAKING BILLBOARD SA EDSA NA SINASABING WALANG KWENTA ANG WI-FI!!!!!!” palagi na ln d/c.. naglalaro ako ng games bigla lng natatanggal, minsan sa YM!!!!
THE SERVICE OF WI-FI IS POOR
uhm list ng problems ko sa wi-fi…
i guess same lng to sa inyo..
this may help smart in fixing the problems
1. disconnection for a little span of time every estimation time of 20-30 min.
2. distrupts internet usage like games, chatrooms, and downloads
3. slow internet speed rate at certain peek hours
4. disconnection for a little span of time at certain peek hours
agree b kau d2?? kulang?? sobra??
reply din kau
This Smart WiFi thing is the biggest scam that this company is trying to get away with. After several months of having a disappointed service from them (that is, getting an average of 35KBPS. Most of the time, no connection and their tech support is useless). So I decided to discontinue paying. Now they are threatening me of a law suit. They think they can scare me of this. I will fight for my rights until the end. I’m not just going to sit down and have them steal my hard-earned money. If we, the subscribers who decided to discontinue paying because of the poor service, can just unite and fight. I believe, we can win this war.
Agree ako kay kapak
may nagsabi sa akin taga pldt/smart. nung una maganda service nila kasi daw yung alloted na subscribers sa isang E1 (E-wan siguro) yun lang kinakabit. pero ngayon umaabot ng 4X ang dami ng subscribers na nakakabit sa isang E1. kaya yung alloted na speed sayo may kashare ka. ganun din sa pldt lalo na sa province nakashare yung speed mo. pero pag may kilala ka sa loob solo mo yung koneksyon mo. kaya sana naman tignan ng NTC kung kaya ng system ng ISP na iaccommodate yung subscribers nila para walang maloloko.
boter, may point din ang smart about sa sinabi nila… pero di un exemption… nagbayad tayo ng almost 1000 pesos dahil cnabi nila na 7x faster than dial-up… tapos un pla hanggang salita lng pla!!! dapat nila gawan ng paraan un… lugi tau eh kpag intindihin lng natin cla palagi.. dapat nila un ayusin para di sabihin ng mga users na na scam cla…
daming whiners!!!
kahit ano pang bad feedbacks ang i post dito, kahit ano pang kapangitan ang ikalat tungkol sa SMART BRO, dadami at dadami pa rin ang mag susubscribe sa amin!
WALANG MAKAKAPIGIL SA SMART!!!
I LOVE SMART BRO!!
nung unang nakita ko, smart wifi, 256kbps less than P1000.. “huwaw… ok na un.” so aun na install na, tiningnan ko sa network connections, local area connection (smart wifi) 100 mbps. napa”huwaw” nanaman ako… tapos after few days, then weeks… “huwaw na scam ako…”
kala ko ba 256kbps, e nag download ako ung transfer rate mga 3 kbps lng… naman! parang dial up lang eh! tapos sabi pa ninyo 7x faster than dial up connections! ayusin nyo nga yan!
sge, un lang… may pupuntahan pa ako, papagawa ako ng billboard…
hi guys!!!!
may tao poh ba dito kung meron reply ka naman
Smart wi-fi sucks. During the first few months sevice was great.
But i guess their agressive marketing strategy worked. now they have more customers than they can accomodate in our area. Now we get disconnected every 5 minutes during peak hours.
I was wondering if there are customers here that were able to cancel their subsciption?
Money doesn’t grow on trees you vampires from (not so) SMART
PS ..dammit, I even had trouble sending this reply because of your crappy service
haaay.. kaka d/c ko lang…
Hi! for the past years eh naka-dial up lang ako through PLDT Vibe. and recently nga nagsubscribe sa unlimited ng pldt vibe. needless to say eh di ako satisfied dahil sa hirap ng connection. okay na sana na mabagal kasi dial-up nga, kaya lang di rin ako maka-connect. laging “The number you dialled is not yet in service” paano naman yun db? anyway, nag-apply ako for smart bro last friday and i’m waiting na ma-install yun this week. medyo natakot ata ako sa mga comments nyo sa taas…
im only hoping na maging maayos at minimal ang problems na ma-encounter ko…
though some people said na okay naman yung service. do you think it has anything to do with the proximity of your antenna to a smart cell site? so parang less ang interference.
just wondering…
lag b wifi ngaun..? 3 days n kami nde nkkconect ng maayos sa MUonline.. ibang web antagal mag open..
hoi smart wifi ausin nyo yan… di nyo ba nakita ang dami nang nagrereklamo
amp tlaga.. gumamit n ko ng download accelarator, bgal parin mag download ng files, ung iba ayaw tlaga kahit ok ung site n pinagkkunan ng file.. sna wifi post kau sa web nyo kung meron kaung technical difficulties..
bakit parang mas mabilis ata ngayon ang vibe ko kesa sa smart bro?
this is no fun… =(
Hay naku!!! palpak rin experience ko with SMARTBRO. Disconnection and slow download speed.
Got no connection for 3 days and the techsupport kept on telling me to release, renew, ping, etc….putsa nakabisado ko na yung mga ipaddress na pinapaping and the script they use!!
On the third day, sabi sa ko sa customer service, wag ka magpaparelease, renew, at ping, I want to know kung kailan pupunta or tatawagan ako ng higher tech team nyo kundi tatamaan ka. They can’t even call me or give numbers for someone who can answer me directly.
Anyone na may experience sa with downloading torrents? parating yellow yung icon sa ibaba, meron daw firewall na naglilimit sa connection and the port could not be opened kainis….7x download speed daw e pinakamabilis ko 11Kbps lang most of the time 0Kbps pa (aggregate pa yun!!).
So Smart Fanboy shut up, maybe you’re using other connections other than SMARTBRO that’s why you’re happy….and try explaining it to my 10 year old son why you’re happy with SMART and he’s NOT.
to all wifi clients…….pls…. call technical support if u have problems with ur connection, king mahina ang downlink at uplink niyo tawag po kayo…..driect to the hotlne huwag tatanga tanga!!!! sayang ang bayad niyo!!! rply kung gusto ng suntukan
mas mabuti cguro huwag na lang kayo gagamit ng downloader kc depende po ito sa resources na nagbigay sa download… kung mahina ang download niyo pa check niyo ang pc niyo kung 3 gigz processor 1gigz ram 80 hd,, para mas mabilis ang download niyo try niyo kung pareho pa rin,, tawag kayo sa hotline… mag usap ng mabuti para mapuntahn kayo ng mga installer……..ok
para kay migssss!!! tawag ka pcheck u yung CPE u, para masolved yang problema u,,,, na try u na ba palitan ang lancard u baka sira na yan… sigurado ka ba sa OS ng PC u… Ok b yan Reg ba yan…. baka Coruupted na yan… kaya bago magingay dyan check u muna kung ok ang PC u!!!!! ok Rply k D2 para malaman u…ZAMBOANGA CITY INSTALLER
para kay mark12…. indi u ba alam na ang 100mbps ay sa lancard yun,,, alam u ba yung LAN CARD!!!???? alam u ba kung ano ang dinadownload u? alam u ba kung ilang resources ang nagbibigay…depende po sa resources kung marami ang nagbibigay ng resources mataas ang downloading u kung isa lang 3,4,5 kbps lang….check u muna ang resources bago ka magdownload ok
d2 po sa zamboanga city marami ang nagrereklamo sa wifi….muslim, visaya, tagalog, chavacano, foreigner…….. meron matapang meron naman ok ang client…..advice namin kung may problema man kayo sa connection niyo tawag kayo sa hotline para puwede natin macheck o maayos ang connection niyo…sana po maintindihan niyo…twag kayo para masolved natin ang mga problema plsssss……..
I’ve connected up to SMART Bro just dz week & my connection is Fine. Download Speeds for P2P is great…Esp on non-peek hours. On peak hours it rudeces just about 80%, but still okei. My internet explorer or any browser for that matter would download a file at just about 10-20kbps. So i use Flasget Accelerator & get ranges up to 50kbps. Again depending on peak & non peak times.
For me here, the connection is ok. Sorry for u guys who dont feel / have the same experience.
Oh, the only problem is in TORRENT downloading. Ive heard that SMART BRO is using WAN(Wide ARea Network) [ http://en.wikipedia.org/wiki/WAN ] and it works like LAN but its from SMART to us customers. So all the ports esp for use in Torrent sharing can only be forwarded by them, through them. And we just get speeds of 0-10kbps. S*cks.
But if the torrent is from a source just like us, SMART subscribers… We cud download it faster…
Oh…& SMART BRO is not suited for gaming… another badtrip!!! It always disconnects. Cant play anymore…
mga guys,ala eh dine sa Batangas ganun din…Smart Wifi..then lipat smart Bro ba kamo….alam nyo ba na Nagpakabit din ako dine…naku ang pangit nang service 2 months walang connection tapos intermittent pa cnnection…..
Pina disconnect ko na sana /…kaso kelangan daw after one year pa..so pinaconnect ko ulit.(as smartbro na daw)pero ayusin nila …..pinalitan nila nang bagong antenna (canopy) dahil obsolete n araw yung antenna dati,,ano ba yan,,bakit obsolete ang kinakabit nila..pati serbisyo obsolete.
Sa ngayon OK naman two weeks na ang connection….nang smart BRO ..pero mabagal pa rin ..di ma reach yung 384kbps….ok lang ito basta wag lang intermittent ang connection.Kung intermittent pa rin ang connection at pawawalala …anytime pwede kung pa disconnect yung service nila without any obligation….karapatan natin ehto…Pinagbabayad ako nang bill 2 months wlang connection,,,swerte sila…pina wave ko…tsktsk..baka makalusot…..
ehto sa ngayon gamit ko smartbro…..OK “PA” ang connection………………………………..last bandwidth test……..162kbps
aba nun one time 5 days ako wala connection..daily ako tumatawag sa customer care..un at un dinang pinapagawa…kainis dun sa 5th day.nagpadala n sila ng tech team binago un canopy may sira daw…sinisisi pa un laptop ko kesho sira daw…elow pepol bago to (in ur face)… pwede b nex tym kung hardware nyu ang sira actionana nyu n kagad hndi yan pinapaabot nyu p ng 5days…luge ako e bayad tapos bulok tech support
Anybody here knows how i can access the canopy portal? yung pinag-setup-an na page nung in-install yung smartbro. i need some info kaya lang wala na sa history ng browser yung IP add eh.
super appreciated ang help.
btw, medyo gusto ko naman ang service ng smartbro. im not sure if its because katapat namin ang cell site ng smart o kung wala mang koneksyun yun. may time na super bagal pero di naman umaabot sa paputol-putol ng connection. tsaka most of the time eh nasa 150 kbps and above.
to installer from zamboanga.. ganun ba? ok gets ko na ung lan card at ‘resources’, pero ganun parin eh… mabagal parin.. putol2x ang connection.. may time na sobrang mabagal… paano ba yan masolvED?
Hmmm, you got me thinking about all these posts about SmartBRO…I have mine installed just a week ago (July 23) and so far it has been ok. I have no problems (at the moment) since the installation except it was delayed for one day because of some userid errors on the part of the head-office. My bandwidth is approx. 330Kbps and I’m fine with it. But I will try to monitor it from now on since all of the posts here are quite disturbing. My current job requires me to be online everyday here at home so I need watch for these potential problems mentioned here. Anyway, thanks for all the people voicing out their problems. I really do hope that they improve their services as needed. By the way, my SmartBRO is in Bulacan.
mga pepz i have 10 units of computers here sa mindoro sharing in 1 single line of smartbro …. sabay sabay onlinegaming…pag minsan webcam pa…sabayan mo pa ng downloading or uploading …grabe pare walang log pre….5 months na connection ko, 1day whole day lang cia nwalan ng connection, wish ko lang parepareho tau ng speed connection…
sorry “5 weeks” pala not 5 months