Telecoms

Smart Bro reverts Plan 999 back to 2Mbps

Abe Olandres Editor-in-chief June 6, 2011 · 1 min read

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Now that was quick — barely 5 days into the plan downgrade of Smart Bro (just the canopy-type) from 2Mbps to just 1 Mbps (effective June 1, 2011), they reversed it back to 2Mbps again.

This is what the page looked like about 2 (June 1 – 5) days ago:

This is what it states now:

Don’t know why the sudden changes. It definitely wasn’t just a typo or website copy error (since they added the phrase effective June 1, 2011).

Not sure if the changes are also reflected in their printed copy of the service agreement (contract) though. At least it’s back to the same old offering.

Update: I am told by Smart Public Affairs that only new subs are affected by the changes.

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Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

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60 Comments

cesar · 15 years ago

almost 6 years na ako subscriber ng smartbro, 7th day na wala akong connection. kapag mawalan ako signal 1-2 days lang dati kahit noong Ondoy.

Kapag hindi pa nila naayos ito ngayon araw, lilipat na ako service. On time naman ako magbayad, kahit isang feedback wala ako natanggap kung kailan tentative maibabalik service. Tattoo gamit ko ngayon para makapag-online.

darryl · 15 years ago

mga sir, smartbro canopy 999 din gamit ko.. dati 0.25 ang pinakamtaas na download speed niya pero ngaun pumapalo sa 1.67 mbps, at 0.30 mbps download speed, may settings lang pala, nagamit ko rin pag ka IT ko, hehe. studyante pa lang po ako, email niyo po ako kung smartbro gamit niyo at mabagal connection nyo baka ma2lungan ko kayo.. pi****@yahoo.com.

lia2kin · 15 years ago

4 years na ko subscriber ng smartbro plan 999

pero never pa ako umabot sa download rate ng 100kbps…ang range lang ng downloading ko 20 kbps t0 40kpbs maximum na yun…

sa ngayon putol na line ko dahil sinubukan ko ang globe modem at icocompare ko ang speed nong dalawang network…

kapag ok ang download speed dito nalang ako..dahil kailangang kailangan ko ito sa bussiness ko…

darryl · 15 years ago

sir, ganyan din sakin, 7 years din kaming subscriber ng smartbro, dati mabagal pero ngaun mabilis na, umaabot talaga sa 2mbps download speed niya.

jent · 15 years ago

Kaka apply ko lng net , see ko pa kung mblis tlga

enshong · 15 years ago

It’s already back to 1mbps….. WTF.

dansky · 15 years ago

ibabalik daw po ng smart bro yung 1mbps starting this july.. pinuntahan ko kasi yung center nila kahapon eh

dudestar · 15 years ago

hey check out the website again….it says

Fixed Wireless Plan

Because you love hanging out at home and you want to enjoy a FUNtastic broadband experience right where you live, Smart Bro Fixed Wireless Plan 999 is perfect for you.

Smart Bro Fixed Wireless Plan 999 has the nationwidest coverage and can give you the most reliable and consistent signal. With its unlimited usage offer, there’s no stopping you from doing everything you want online!

With Smart Bro Fixed Wireless Plan 999, you get:

The most reliable and consistent signal, so you can surf with less interruptions
Unlimited surfing hours so you can surf all day and night, whenever you want
Speeds of up to 2 Mbps. Download files and watch videos fast
Specifications

Monthly fee: P999
Inclusive hours: Unlimited
Connection: Fixed wireless
Speed: Up to 1 Mbps
Lock-in period: 24 months
Application requirements: Subscriber Application Form, Proof of Identification, Proof of Address
System requirements: Pentium III or higher, 512 MB of RAM or higher, Ethernet / LAN card, at least 10 GB of Hard Disk Space, USB 2.0, Operating System: Windows 2000, XP, Vista, Mac Osx 10.4 (Tiger), Leopard, Snow Leopard

mokies · 15 years ago

This is bad, the specifications & the description are so misleading.

G23 · 15 years ago

I would become an Angry Bird since I am one of the subscribers who can reach more than 1Mbps.

June 6:
http://speedtest.net/result/1329688407.png

June 12:
http://speedtest.net/result/1337533351.png

Will monitor closely since Smart recently “reverted” it back again to 2Mbps but the Comparison Chart (http://smart.com.ph/Smart_Revamp/ExternalPages/Bro/BroComparison.html) still says 1Mbps as of June 12, 2011:
http://i55.tinypic.com/2ik34sx.png

JiminiC · 15 years ago

The Comparison Chart still states that the speed is 1Mbps for the Canopy. Fishy, fishy.

Tagabukid · 15 years ago

Hallelujah, we finally got the fastest speeds we’ve ever had out here in Bukidnon. From 384kbps (not even closer to 1mbps) they finally upgraded to 2mbps. The speed while not quite that dizzying, is a very welcome sigh of relief from the nightmare that was 50KB/s (not even that, the average speed was 5-15KB/s, reaching only 50KB/s long past midnight).

The current 250KB/s is awesome. And to think they kept making excuses about our antenna/canopy location just weeks ago when we complained about having 10KB/s most of the time.

They did it after Globe Wimax started sniffing out their old subscribers lol. We were actually already thinking of switching. We may still yet if they don’t stick to the speeds they promised. We’re into our second contract with smartbro and if this turns out to be a temporary thing, we’re switching. Contract or no contract.

Tagabukid · 15 years ago

Oh and a little background: Smartbro was the first and only internet provider in our area for more or less 2 years. Hence why our complaints didn’t get that much attention. Now they have several competitors expanding out here and people are switching over in droves, LOL. Their reputation here hasn’t been very good at all. So yeah, thank you Globe actually, for providing the kick in the ass that Smart needed.

wingatu · 15 years ago

Natakot siguro ang Smart na baka makasuhan sila ng mga subsribers ng Smart Bro Plan 999.

Pero sa tingin ko hanggang 1Mbps parin iyan. Gumawa lang ng balita ang Smart na binalik nila sa 2Mbps para hindi makasuhan.

iPhone · 15 years ago

Tama. Ekek lang yung pagbalik ng speed sa 2mbps. Bagsak sa 1mbps pa rin yan. Poor LOYAL subscribers.

Denz D Naitawei · 15 years ago

“Update: I am told by Smart Public Affairs that only new subs are affected by the changes.”

So new subscribers are going to have speeds of up to 1mbps only? That’s not great marketing right there. LOLz!

Mudstrike · 15 years ago

Yes BRO! Sana instead na “Quantity first before Quality” maging “Superb-quality for quantity”.

news · 15 years ago

Still a long way to go for both Smart and Globe. Their promise is like a cloud without rain.

jonaflormicfren · 15 years ago

Nice move for Smart that would probably make them very smart. http://learner-spot.blogspot.com/2011/05/life-stages.html

idoraemonslair · 15 years ago

What the speed… im having a 900bytes/min download speed… :(

Bennix · 15 years ago

Looks like thy aren’t sure what about their PLANS. Actually, PLDT, the allies of Smart has create changes with their DSL for SME package somewhat .5 mbps per plan. Let say the smallBizlite plan before was 2.5 mbps now it was upgraded to 3 mbps flat with the same rate maybe they want to chase the bandwith offered by Globe.

PaulC · 15 years ago

I smell smartbro puppets here? i felt na bumagal na nga un connection ko even ibalik nila sa 2mbps.. lolz eto masasabi ko sa smart BOOO!!

jaybonline · 15 years ago

Smart Broken! kahit 2mbps pa yan di aabot speed nio jan gang 512kbps lang or about 60kbps actual download speed nio. . . pag umulan pa umasa pa kayo na babagal pa yan . . . :(

mali ka naman dyan! · 15 years ago

sa akin lumalagpas pa nga ng 3mbps, tsaka pag umuulan naman o bumabagyo, umaabot pa nga ng 4mbps, what i mean is ung experience mo eh di applicable sa lahat, so wag mong siraan, kc kami
dito sa sta. ana manila eh satisfied nman sa smartbro.

juriel · 15 years ago

COOL! sana ang amin ganun din. Plan 999 po ba ang sa inyo?

mali ka naman dyan! · 15 years ago

yup, canopy po.

DSL Critic · 15 years ago

Yuga,

They made a sudden changes because PLDT boosts up their plan Xcel into 5Mbps from 3Mbps. I guess Smart is just boosting up their marketing plan to cater more BRO subs particularly in far flung areas beyond Telephone cables. Of course ayaw nila patatalo sa 10Mbps but sooner or later, Canopy type BRO will replaced by LTE’s since meron nang 10Mbps.

DSL Critic · 15 years ago

One more thing pa pala, kung cost-cutting, bakit may LTE na sila? And also mayron ibang subs na matagal na dito eh “up to 7Mbps” ang speed c/o forum in TPC na yung ibang posts eh umaabot lagpas sa 2Mbps.

OJ Tibi · 15 years ago

Thanks for that quick update, Abe. I was starting to lose faith in our telcos. I’m not going to hide that I’m still looking for better service, specially in our area. I’ve applied for various internet plans from about all the providers, with “line-of-sight” issues making my applications a no-go. SmartBRO Canopy is the only thing that keeps me alive at home.