Comments on: Sun Cellular 3G: Speed Up, Price Down

By: Sun Cellular 3G: Speed Up, Price Down | YugaTech | Philippines … | Mindtea Portal

Wed, 18 Jan 2012 04:08:38 +0000

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By: Michael

Michael — Sun, 15 Jan 2012 23:27:40 +0000

first of all di ka pinilit ng sun 2nd di ka nag survey sa location nyo 3rd and pinaka malala.. pagging ignorante mo..
sana nag check ka sa place nyo kung me cgnal b tlga or where is the nearest cell site haha… ang sun broadband ko plan 799 1.7mbps araw araw gs2 mo ng proof? papakita ko pa sayo thru cam 2 cam

By: outcast

outcast — Sat, 12 Nov 2011 11:25:32 +0000

pangit sun broadband wireless dito sa cebu, mandaue location… kahit 4 bar ako at HSDPA pa. pero ang speed nya nasa 30-50kbps tsaka napuputol pa… disappointed >.< ka bagobago pa lng… hahaizzz

By: darwin

darwin — Tue, 01 Nov 2011 10:29:58 +0000

4 me SBW is the best

By: rc

rc — Sat, 19 Mar 2011 03:20:57 +0000

SA LAHAT NG MAY COMPLAINTS SA SUN BROADBAND AT DE NYO MA PADISCONNECT DAHIL SA CONTRACT send me an email @ ordinaryguy07@yahoo.com.pH.

KAYLANGAN MAGKAISA TO FILE A FORMAL COMPLAINT TO NTC. KAYLANGAN MARAMI PARA MALAKAS IMPACT

By: szn crd

szn crd — Wed, 02 Mar 2011 09:48:05 +0000

3 mos. on Sun 799 on my Samsung Galaxy 5 with Android OS (also available on plan 999 with the same phone for free with calls – didn’t need the unli txt and calls so opted for 799 – wish I took the 649 instead cause the USB dongle needs the sim I put into my Samsung to work, I thought the USB was an independent modem) HSDPA speeds usually in Cubao, EDGE usually in Caloocan on weekdays and HSDPA on weekends, HSDPA in Novaliches, and I use SM’s free WIFI by registering my email in SM Cubao, Fairview, Novaliches, and North EDSA. Friendly customer service. Fast upload on home videos and pictures, fast download on zipped manga files. Satisfied customer.

By: elie

elie — Fri, 11 Feb 2011 12:44:09 +0000

mlakas po ba ung signal sa paranaque???i switch sna sa sun pero ok ba ung sun na yan…ksi nabasa ko sa mga comment nio …ayyy ewan…my negative at my positive….pero mas mrami ata sa _____…ewan…

By: BRyan

BRyan — Tue, 01 Feb 2011 14:31:50 +0000

“I’m taking this opportunity to vent a bit. I subscribed to Sun Cellular Postpaid Broadband since the store agent gave an assurance that it will give me a fast and reliable internet connection in Muntinlupa. Unang araw na ginamit ko ang product, hnd umaabot ng 100kbps ang signal. Tumawag ako sa customer service, they said magsusubmit sila ng ticket to resolve my issue. They promised na within 24 hours magbibigay cla ng feedback. Naghintay ako pero wala. The next day tumawag ako, on the process pa daw ang concern ko. I asked for a supervisor, the agent transferred me to Miss Alphie, Officer in charge daw sa floor. Sabi nya, ifoforward daw nya ulit ang concern ko and she promised to give me a call back within the day. Guess what? Wala akong nareceive na tawag. Third day, tumawag ako ulit sa kanila, tinanong ko ang agent na nakasagot kung bakit walang callback si Miss Alphie after nyang mag promise. Sabi sakin ng agent after 10 minutes siguro sa call na yun, nakausap daw nya si Miss Alphie at sinabi daw ni Miss Alphie na tumawag sya sa number ko, babae daw ang nakasagot at naliligo ako. E wala naman. Ginawa pa akong sinungaling. I asked to be transferred to Miss Alphie, nung kausap ko na sya, sabi nya ibang customer daw pala yun na tulad lang sa name ko. I then asked for a supervisor, sabi ni Miss Alphie engaged pa daw sa call ang supervisor pero tatawagan daw ako within the day ni Jay Dulap, supervisor nila. Same thing happened; I did not receive a call back from the supervisor. The next day, tumawag ako ulit. Nakausap ko ang isa pang supervisor, sa araw din nay un, I received a callback from a manager. Sabi nya, makakareceive daw ako ng call the next day from a technician for troubleshooting. WALA NA NAMAN AKONG NARECEIVE NA CALL. Fifth day na ngayon at wala pa ring resolution sa concern ko. Ngayon may kausap akong CS agent, 1hr and 33 minutes na kame sa call habang sinusulat ko to dahil hnd pa rin daw available ang supervisor nya.They keep on saying na naforward na ang concern ko sa proper department at maghintay lang daw ako ng callback within the day. Sino pang maniniwala????? In my opinion, Sun Cellular has a very poor customer service. What a shame.”

-Typical call center brush off strategy.. hahaha.. ganyan talaga ang mga agents pag alam nila na their company sucks! Pusta Marc hindi talaga supervisor ang kausap mu. parang POC/OIC lang yun. it means that sya ang incharge pag wala si bosing pero agent parin yan.. hehehe.

Been also thinking of switching to sun broadband hoping to get the pocket wifi thingy. but when I read this blog.. Damn ill keep my mydsl na lang. hehehe.. uhm can anyone suggest a more bearable internet connection? I really like to download music, movies and videos (not using torrent though) im getting my movies at pspiso.com and music from limewire (have to be careful though, daming virus) hehehe.

By: Marc

Marc — Fri, 14 Jan 2011 08:55:30 +0000

I’m taking this opportunity to vent a bit. I subscribed to Sun Cellular Postpaid Broadband since the store agent gave an assurance that it will give me a fast and reliable internet connection in Muntinlupa. Unang araw na ginamit ko ang product, hnd umaabot ng 100kbps ang signal. Tumawag ako sa customer service, they said magsusubmit sila ng ticket to resolve my issue. They promised na within 24 hours magbibigay cla ng feedback. Naghintay ako pero wala. The next day tumawag ako, on the process pa daw ang concern ko. I asked for a supervisor, the agent transferred me to Miss Alphie, Officer in charge daw sa floor. Sabi nya, ifoforward daw nya ulit ang concern ko and she promised to give me a call back within the day. Guess what? Wala akong nareceive na tawag. Third day, tumawag ako ulit sa kanila, tinanong ko ang agent na nakasagot kung bakit walang callback si Miss Alphie after nyang mag promise. Sabi sakin ng agent after 10 minutes siguro sa call na yun, nakausap daw nya si Miss Alphie at sinabi daw ni Miss Alphie na tumawag sya sa number ko, babae daw ang nakasagot at naliligo ako. E wala naman. Ginawa pa akong sinungaling. I asked to be transferred to Miss Alphie, nung kausap ko na sya, sabi nya ibang customer daw pala yun na tulad lang sa name ko. I then asked for a supervisor, sabi ni Miss Alphie engaged pa daw sa call ang supervisor pero tatawagan daw ako within the day ni Jay Dulap, supervisor nila. Same thing happened; I did not receive a call back from the supervisor. The next day, tumawag ako ulit. Nakausap ko ang isa pang supervisor, sa araw din nay un, I received a callback from a manager. Sabi nya, makakareceive daw ako ng call the next day from a technician for troubleshooting. WALA NA NAMAN AKONG NARECEIVE NA CALL. Fifth day na ngayon at wala pa ring resolution sa concern ko. Ngayon may kausap akong CS agent, 1hr and 33 minutes na kame sa call habang sinusulat ko to dahil hnd pa rin daw available ang supervisor nya.They keep on saying na naforward na ang concern ko sa proper department at maghintay lang daw ako ng callback within the day. Sino pang maniniwala????? In my opinion, Sun Cellular has a very poor customer service. What a shame.

By: sherry

sherry — Fri, 03 Dec 2010 11:31:05 +0000

gusto ko sna ng broadband yung 999plan yun po.. yung 3mbps po

By: borj

borj — Mon, 18 Oct 2010 06:01:57 +0000

well im able to buy a modem and prankly speaking its a waste of money…. im in manila and still got 2 slow buffering for a video… pls improve to have more customer… and pls change ur add in tv its not true commercials are made to make people whats ur product and not wat u dont im prostrated..

By: Major Guile

Major Guile — Fri, 17 Sep 2010 05:32:45 +0000

I’ve been using Sun Broadband Wireless plan 799
here in Quezon City. I’m expecting for a fast and reliable internet browsing because my location seems to be in the middle of Sun Cell Towers,
but things are not in the way it supposed to be,
my connection is always lower than the average,
resulting to a major major disappointment.

By: libra boy

libra boy — Sat, 10 Jul 2010 12:07:16 +0000

i brough sun prepaid here in lucena city, but i cn stsfy for there services..mlkas nga ang cgnal ang bgl nmn ng conction sa net……I SUGGEST PGICPAN NYO QNG BBLI P KYO……….IM DS APPOINTED

By: candy

candy — Tue, 22 Jun 2010 21:36:51 +0000

bumili ako ng sun broadband dito sa sm cebu para gamitin sa lappy ko, pagdating at pag test sa bahay, ang taas ng signal abot ng 97percent 3.5G pero pag gamit ko abot lang siya ng 30kbps, ang bagal hindi ako makapanood ng youtube kailangan mag antay ng matagal para mapanood, disappointed ako sa sun cellular, dito me nakatira sa lapu-lapu city ang connection nya ay hsdpa pero bagal talaga, wag kayo bumili para di masayang ang pera nyo,,,,,,,,,,,,

By: sheh75

sheh75 — Wed, 31 Mar 2010 15:34:03 +0000

paki inform naman ako kung my internet connection sila sa lugar namin. H. bautista st., concepcion uno, marikina city

By: zaldy2000

zaldy2000 — Wed, 17 Mar 2010 22:58:24 +0000

Wala pa akong alam na wireless service provider na nag o offer ng low latency connection sa pinas.
There are only Three most important Criteria for a good internet connection. this apply to Landline, Wireless,Sattellite. and Cable.
These are:
1. High Bandwidth
2. Low Latency not more than 300 milisecond below 250 millisecond is ideal specially to online gamers and VOIP user
3. High SNR -more than 6db Signal to noise ratio(for landline)High RSSI, low echo (for wireless)
Those are the basics for good internet connection

By: zaldy2000

zaldy2000 — Wed, 17 Mar 2010 22:43:12 +0000

Mga Guys lahat ng USB dongle using 3G networks are good only for Downloading and surfing. But not good on ONLINE gaming And VOIP. Why?…. Because kahit ang Bandwidth speed mo ay 12mbps pa pero ang Latency mo naman ay more 400 millisicond wala ring kwenta you can still get slowdown… lag in online games… chappy audio in voice chat and VOIP..
Dont Pay attention too much on speed pay attention also to latency..
A 512 kbps with 50 millisecond of latency is better than … a 3Mbps with a 700 milisicond of latency… it is the high latency that causes the online games to lag less than 250 millisecond is ideal. Hope this helps

By: justin

justin — Mon, 09 Nov 2009 20:29:01 +0000

ok naman sun broadband wireless dito sa UP yung nga lang minsan mabagal pero at least nakakakuha ako ng 700kbps sa torrent(private tracker) sa browsing ok naman walang problema. Online games medyo lag pag maraming tao sa iisang mapa(baka siguro server side narin ito) all in all mas prefer ko siya kumpara sa ibang wirelss providers

By: lanie

lanie — Thu, 05 Nov 2009 12:57:50 +0000

I tried un easy broadband plan 799 dito sa mandaluyong. First day pa lang na ginamit ko di na ako kontento kc sobrang bagal. I called to complain ay bumalik na rin ako sa sun office sa robinsons pioneer pero wla sila magawa na paraan at di nila ma explain. After one week may dumating na taga sun na technician. He foung out na ang problem is AREA PENETRATION. Di makapasok signal sa lugar namin kahit na maluluwag ang bahay, kalye, at mga lote dito. I went back to the sun office sa pioneer and sad to say na ang pwede lang daw nila ibalik e yun bayad na 799 for the plan. Yun 1595.00 payment for the usb modem di na raw pwede ibalik. Ask ko sila WHAT DO I DO WITH THE USB MODEM NILA E PALPAK SERVICE NILA? Ganoon daw ang policy nila.

BEWARE OF SUN BROADBAND. SINUNGALING NA MAGNANAKAW PA. P***** I** NILA. MALIWANAG NA HIGHWAY ROBBERY GINAGAWA NILA. MAGBEBENTA NG DI MO NAMAN MAGAMIT.

By: mariicel

mariicel — Thu, 29 Oct 2009 04:46:33 +0000

mayroon ba kayong pang internet shop balita ku kc maganda service ng sun e thanks

By: kat

kat — Mon, 12 Oct 2009 15:15:21 +0000

pls help me how to set my SBW into HSDPA settings..

tnx

By: Miguel Cruz

Miguel Cruz — Mon, 24 Aug 2009 09:55:17 +0000

I have internet cafe and i used global destiny plan3000 it is possible if i used this gadget for my internet cafe…thank you for your advice

By: bong

bong — Wed, 19 Aug 2009 19:16:12 +0000

how about wireless broadband connection sa ilocos norte? anyone tried it already?

By: xspach

xspach — Sun, 16 Aug 2009 12:01:08 +0000

anong website yung ina-access nila to get the coverage kung pwede sa location mo?

By: honey24

honey24 — Sun, 16 Aug 2009 00:00:45 +0000

i just got my sun broadbnd plan 645 last wk. And im impressed kc ang bilis ng connection youtube,games etc. I dont know kung 22o ung speed nya,nkalagay kc 3.6 mbps. Sana d magbgo ung service nila.

By: neil

neil — Thu, 13 Aug 2009 17:23:06 +0000

spare yourself the trouble zeth. SBW is total crap. the 2 MB/s speed is not real. you’ll get around 64 kB/s during off peak hours..i.e. from 2 a.m. till 7 a.m. only. and less than 5 kB/s for the rest of the day..

By: zeth

zeth — Tue, 11 Aug 2009 04:19:13 +0000

any1 knows the signal strength in paranaque area? m planning to get the 799 plan.. pls nid feedback asap..

By: Dan

Dan — Fri, 24 Jul 2009 03:14:43 +0000

As of today, SBW has DOWNGRADED the speed of SBW from 2Mbps to just 640kbps. Confirmed using a software called MDMA which shows the actual profile used by Sun. Before it shows 2mbps in both upstream and downstream, but now it’s capped at 640kbps for both. This is clearly a blatant form of false advertising.

By: joseph

joseph — Sun, 28 Jun 2009 06:03:05 +0000

Sun broadband wireless is fast depending on the places.
mine sucks. I bought the 3.6mbps plan.
I live here at pasay, the fastest i got was like 800kbps. and they offerred 3.6mbps. what a scam!

By: Wendy

Wendy — Fri, 19 Jun 2009 09:40:10 +0000

I live in UP Village Diliman. I got my Sun modem last March 2. For the first 2 weeks, it worked really well. After that, downloading became so slow and there were instances when it becomes disconnected. I probably called their hotline 10 times already and I was always told that they will prepare a report but nothing has happened up to this time and the service is getting worse. It gets disconnected now every 2 minutes. I just came from their Trinoma shop and I was told the same thing, that they will prepare a report. Right now, I am on the phone with their hotline and I am on hold for about 5 minutes now. Ooops, there it goes I got disconnected from the hotline. I have a web-based job and it is really affecting my work.