Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.
Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!
The new packages are as follows:
Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999
Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999
They also offer a 15-day free trial but I’m not sure what’s the catch with that one.
I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.
It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.
Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?
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Hey Yuga,
Any news if they offer broadband only or even broadband + voice? Also any linkage to their online ads?
I believe Sky and BayanTel are owned by the same people. BayanTel at least is reliable in our area (QC) with fast service and good connectivity.
12Mbps! Now the PH Internet Speed war has begun. Can’t wait to see how the people will react especially the iCafe owners. Even ISPs, I wonder if they will up their offering.
@Glenn:
Unless there were recent developments I haven’t heard of, SkyCable and BayanTel are both owned by the Lopez Group of Companies, who also owns ABS-CBN and other popular brands.
interesting. i wonder if there will be a lot of takers of these plans.
Hi Abe!
Did they mention what areas will this service be available?
@Glenn – they have a Plan 3Mbps at Php1,999 (with Sky Cable subscription) and Plan 1.5Mbps at Php999.
@Shutter Box – nope, but I think if your area has Sky Cable, then you’re covered too.
Is sky broadband the same as bayantel dsl? If so, then I would like to upgrade my dsl (899 monthly / 768 kbps) to 999 monthly (1.5mbps)
well for me, minimum down time, (they say it depends on the location, I’m from valenzuela)
@frozenpyro: No, they are different services. BayanDSL was previously called SkyDSL. I guess they changed it to avoid confusion.
Sky Broadband: http://www.skybroadband.com.ph/
BayanDSL: http://www.bayandsl.com/
I’m currently subscribed to Bayandsl and I live in QC. Service has been okay. A few downtimes but nothing intolerable. And I’m a heavy internet user.
That 1.5 mbps plan of Sky worth 999 looks tempting. I’m on plan 899 in Bayan and it’s only 384 kbps.
The Philippine Internet Market would be really happy about this. Kelan kaya susunod ang smart??
is time to switch? hehe. I’ve beent using bayantel for years now and ok yung speed. thats why I haven’t switch carriers.
Ah?!? so still DSL is behind cable internet? skybroadband is a cable internet service, like destiny and zpdee.
Twitter: jhayrocas
replied on Oct 9th, 2008 at 9:02 am (11)
I wish more ISPs would enter Cavite and other provinces. We’re too tired of Globe and PLDT giving us least priority when it comes to service calls and system upgrades.
The good thing about this is it’s packaged with SkyCable.
But it’s a bit pricey, will still stick muna to my plan 899. 
Btw, I think there’s something wrong with your comment links. Whenever I click the ShowAll or the firstpage of the comments it brings me to your main page.
@Patrick, I’m also on BayanDSL. Plan 899 but 768 kbps and up to 1mbps when using speed on demand.
@Raych: Oh yes, I forgot about that. Did you also email them for the speed bump request? I should be on that same speed too. Well, then I guess there’s no more need to switch.
I’m also with bagldsl, I mean bayandsl. and for the price, its enough but still for 100 pesos more you get 1.5Mbps for a DSL sub from PLDT and Globe, more than the SOD speed that we get. of course burst speed is the key.
I thought cable internet was not as good as DSL, but I guess, cable internet can push more speed than 5Mbps connection fiber dsl connection that pldt offers in rich areas, i mean selected areas.
So how far are DSL (in Manila) from reaching top speed of 12MBps? i’m guessing 3-5 years from now? since the 5Mbps haven’t been fully rolled out.
Twitter: kzapkzap
replied on Oct 9th, 2008 at 12:39 pm (16)
the question is how sustained are those speeds, maybe those are burstable speeds, and how once they get subscribers can they maintain the speed in the network. its probably in areas where sky was their digital tv thing.
would be nice for PLDT to up their plans again. PLDT does have its top plan in selected areas, what was it again
@andre that is why they put in the package “up to” a certain speed, not “exactly” the speed. hehe.
The reason why I chose BayanDSL over the others was because I thought that they had fewer subscribers. Seeing you guys tell here that you’re also with bayan makes me think I was wrong.
Oh well.. my cousin who’s my neighbor is with PLDT. She’s not a heavy internet user like me though.
6mbps for 3,999 sounds like a totally good deal. but yuga is right, it would depend on the reliability with Sky. PLDT with me right now has been pretty stable and the speed has been increasing bit by bit. but there would be a few times in a year that the connection would disappear. and, IMO, customer service sucks.
if anyone can give a good feedback on Sky, i would switch to it in a snap. i just hope they have options to up the upload speed though and it would be a perfect deal.
1mbps of upload speed for the higher plans are enough. for the lower plans it needs to be increase.
I know that Mydestiny cable is not that good hehe.. so hopefuly this other cable internet provider ca be much better. skybroadband is used to be called ZPDee, so i heard good reviews about zpdee but as with other all internet connection here in the philippines there are some bad experiences too.
Hey jhay, i think Eastern Communications has facilities in Cavite area.
Try to call 3001607 for more details.
Hi,
we used to be zpdee subscribers, until skybroadband gobbled zpdee up.. what i could say about zpdee is that their speed is very reliable we always get our subscribed 1mbps 24/7 (coz i do random speed tests from time to time).. and less downtime..
hmm with sky broadband.. it’s another issue, we were recently upgraded to the 3mbps, but i noticed that when i do speed tests during the afternoon speeds clocked were around 768kbps download.. then when i do the same thing at around 1am speeds are at the 3mbps range..
any reason why this happens? could it be the number of users in an area?
i hope they can give the 3mbps speed 24/7 like the way zpdee did with their 1mbps..
thanks!
Abe, yung 15 days trial are for SkyCable subscriberonly
My location is Bonifacio Global City. I’m on the 2nd week of my 15-day free trial of the 1.5 mbps Sky Broadband package. My trial was supposed to have started in October; they came and connected the modem but it couldn’t connect to the network. As I was going out of town, I had them come back in November.
They came back on Nov. 3 and the connection worked. The first week was a dream: really fast speeds. But twice this week already, the modem has been unable (again) to connect to the network. Sky says that the modem says it can’t detect any PC connected to it, which is incomprehensible because the PC light on the modem is on. The problem each time: the Receive light never lights up, and my network connection shows “Limited or no connectivity.”
Interestingly, a friend of mine located in Bel-Air, Makati, seems to be having the exact same problem. Good thing she and I still have our respective DSL connections.
Conclusion: I will not be continuing with Sky after the 15-days. Good luck to the rest of you who will be trying it out.
I wanna hear from someone who already has the skycable thing. For the most part i have the internet for gaming purposes. and we all know bandwith size means just about the same as shit when trying to look for a good isp when gaming. anyone who has the sky broadband thing, if you would kindly ./ping 203.116.28.6 -t and post the ms count.
this would be greatly appreciated. thank youuuuu. oh by the way, that ip is a game server located in singapore
ZPDee (cable internet) is now Sky Broadband… joining Sky’s Cable TV & VoIP infrastructure at a lower now at lower monthly rates compared when it was still ZPDee.
Their highest offerings, 6mbps & 12mbps are bundles (including Sky Cable TV GOLD & VoIP Plan 100 to US/Canada)…
Most Internet shops will likely stick to DSL Internet because it uses phonelines (which is bundled to phonelines plans) but some can afford to take the 6mbps & 12mbps packages without minding the bundles just to let them be on top of the competition.
Reliability & Support are the main concerns however, but maybe those previous ZPDee subscribers can tell about those so far.
It’s a good thing they offer a 15-day trial and I will consider dialling that number they gave… luckily my area is covered by their umbrella.
To know more, visit their site: http://www.skybroadband.com.ph
Hi there. I recommended Skycable Broadband to my girlfriend and they’ve been using it for about 3 months now. She was previously using the succckkky SMART bro. She’s using the 900+ 1.5mb plan of skybroadband that also has a 15% discount on cable tv. She lives in merville, Paranaque.
So far, we would recommend switching to Skycable Broadband if you’re using SmartBRO. SmartBRO service sucked. Everytime the internet was down, you’d call them, and they would answer after 30-60 mins, then go through the procedure and ask you to call back after 6 hours, wherein, when you would call back you’d have to wait another 30-60 mins. My girlfriend can actually work for them already because she already memorized the SMART process of resetting the modem, ping this, ping that. hahah.
WIth skycable broadband, so far internet has never been down. And whenever we call skycable (for inquiries, since we’ve never had problem with the internet), they do answer immediately, as for the response time with their service, im not so sure yet, but if I can just base it on the time it takes you to get connected to their customer representative, then I think skycable outperforms SmartBRO.
I would also recommend BayantelDSL, never had a problem with them with the 4 years i’ve been with them (in Quezon City), I have the 2.5 mbps but its a bit pricey though at P2,700 (comes with a line though). Service is great, they come quickly, and provide a refund if there is downtime with the internet for how many hours.
Im actually thinking of switching to skycable broadband because their 3.0mbps plan is actually 800 pesos cheaper then my 2.5 mbps plan with bayantel. But i still have like 7-8 months with my contract with them. Maybe next year. But overall, I have no complaints with BayanDSL and there are no complications with SKYbroadband. Speed is consistent because I regularly perform a speedtest to check if the Speed of the internet is the same as advertised.
dont Get SMARTbro. for love of your life. It will be a hassle.
Btw, we tried the 15 day promo for skybroadband, No hitches, no catch, and had no problems.
As for BayanDSL, the 15 day promo is okay too. No hitches. No Catch.
For ROyce (the ping on 203.116.28.6):
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 62.019/67.081/83.309/6.888 ms
I HIGHLY RECOMMEND SKYBROADBAND and BAYANDSL.
I’m somewhat confused now. I don’t know what to get. I’ve been using smartbro for the past 2years, and I want out. The connection sucks. I don’t know why my mom still thinks the connection is okay even though we’ve been calling Smart for how many times this year because of complications with their server. Anyway, would anybody help me? Which is better, PLDT mydsl or SKY broadband? I’m from Quezon City and i don’t know which is better with my location. Pls help me!
Thanks in advance.
Guys, I cant wait for the installation of this sky broadband!..
i called already the skybroadband center, and they will install the product on january 2.
anyways, here is my comments on all ISP i have used.
GLOBE AXESTELL – this is a shit. connection flactuates aftenly! i cant play online games even if i my PC has high-specs
GLOBE ZTE (3g) – this is better that AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha
SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..
so far, SMARTBRO still leading the race among the connection i’ve used.
but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.
does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,,
[resend]
Guys, I cant wait for the installation of this sky broadband!..
i called already the skybroadband center, and they will install the product on january 2.
anyways, here is my comments on all ISP i have used.
GLOBE AXESTELL – this is a shit. connection flactuates oftenly! i cant play online games even if i my PC has high-specs
GLOBE ZTE (3g) – this is better than AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha
SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..
so far, SMARTBRO still leading the race among the connection i’ve used.
but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.
does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,,
We’ve been using SkyBroadband for almost a month already. Unfortunately, the 1st 15 days free trial was great. we’ve been getting good Mbps BUT when we confirmed that we’ll continue with the subscription, that’s when we frequently get “NO” Connection. We always call their customer service and they keep on telling us that there’s no problem with the system based on their analysis. They even sent their field technicians (twice already)to check on our modem, wirings etc. and they keep on telling us that they have fixed the prob. BUT to our dismay the connection problems will resume right after they left. We’ve been experiencing almost 2 straight weeks already and it really pisses us ‘coz we can’t do our tasks.
I’m just letting you guys know that we’re not at all satisfied with SkyBroadband and i wished that I didn’t disconnect our SmartBro. I will just assume that our prob. is just an isolated case. I’m just posting this just to share my opinion. So if you are planning on getting the services of Sky, think again..
^zoilo, from what area are you from? i’m from makati and currently subscribed to smart bro. i’ve been experiencing hell connections with it since october, and i believe it can’t be fixed anymore, with download speed only averaging 200kbps
my scheduled installation should be today, but unfortunately they’re not here yet. i hope the 15-day trial will contribute to a good judgment on whether we’ll subscribe or not.
to jillian –> I’m also scheduled for installation of sky broadband. and until now, they are not here yet..
its almost 4pm.. f*ck! they’re making me dissapointed.
actually, January 2 was the scheduled date for the installation.. but there are tech prob that’s why the schedule has been moved to this day..
I hope they’ll give me great connection, or else… they will recieve bad critic.. by any means..
brutally speaking, there’s no assurance that SKY will give the best services.
we can call them, unreliable. sorry, but im really experiencing shit-things… even if i havent got a sky broadband.
sana lang maaus tong broadband na to, para mabawi ko ung mga nasabi ko. hmp! nakaka high-blood
i’ve been with PLDT myDSL for almost a year now and i haven’t experienced any downtime at all. the only time i lost connection was when the PLDT guys were outside my house switching my connection to fiber optic dsl which was not a problem, of course.
i’ve been thinking about switching to sky broadband when my contract expires but my officemate, who’s with sky, told me not to switch because she’s having bad expriences with her connection most of the time. so i’m having second thoughts about it.
i just hope that by the time my contract expires, PLDT will have better deals for the same plan.
zpdee has been very reliable for me. i was upgraded from 512kbps to 1.5mbps last november for the same MSF. download speeds at 1.5+ mbps always. unfortunately lately my connections has been down for 1 week now. naaayos naman kaya lang pagkaalis na pagkaalis ng service people nila, wala na naman. may amo!!!
ok naman sya for months noong zpdee pa sya.
Sky broadband – Internet users can surf the web at incredible speeds while enjoying the low pricing Sky deals deliver. Sky broadband comes with its own wireless router. Sky deals for broadband range from limited access to fully unlimited packages that allow for surfing, e-mailing and playing around the clock.
For the past week, Bayantel DSL has given me the headache and eyebags for staying up till 3 am trying to connect to the internet. My plan is the 2699, 2.5 mbps. Like clockwork, the connection is great at daytime, but at 6 pm all through the night, the connection is sooooo sloooow. Bayantel has been telling me to reset, disconnect the router and the changed the modem, too but to no avail. So today, I’m switching to Sky broadband and after reading all the comments here, I do so holding my breath and praying that I would not experience the sob stories you shared here.
I have been a happy Zpdee Subscriber ever since we jumped the fence from PLDT to Sky. Speed had been up and down, but I rarely experience down times in the moments I need my internet most.
Now, ever since the rebranding to Sky Broadband, our old 768K became 3Mbps, and speed is commendable but the reliability that attracted to me to Zpdee is disappearing.
Frequently nagtotopak yung internet on weird times of the day (2PM to 6PM weekday) but on weekends, okay naman. I hope that due to the influx of fence jumpers, our beloved Zpdee won’t be just another PLDT/Bayan/Globe story ( Increase in subscribers, Decrease in performance/service )
For more than a year now, I use pldt dsl 999 package… it says up to 1mbps but the fastest i get is 512kbps and know for a week now it suddenly becomes 2.5mbps but still my ping is still high in comparison with same speeds on different ISP here in the phil…. I would really want to know if the ping ,especially in like the US or other far away countries, is low for skycable broadband with the consistency
This is based on my experience in sampaloc manila
1. Kung magaavail ka nung 15 – day trial, madaming reason at delays para hindi ka makaavail ng free trial service and they will not inform you if you are not aware kahit almost 12 years ka na subscriber ng skycable
2. Kung almost 1 year subscriber ka na ng skycable hindi ka nila iinform na pwede ka pala muna magavail ng 15 day free trial na no cash out sa modem installation
3. Kung tatawag ka sa kanila pagpapasapasahan ka nila na parang bola especially kung may previous request ka sa kanila hindi nila ikaw iinform for updates.
4. Ang subcontracting technical group nila ay sinungaling hindi nila nirereport ang actual na technical problem sa CSR or record ng head office nila, iba ang rereport ng tech team sau sa irereport nila sa csr record mo (in short ” sinungaling”)
loko talaga ng smartbro.. madadaya! kaya pla ng mas mabilis gaya ng sky broadband eh.. tapos binabarat nila sa 384 kbps ang mga customers!
The Philippines is still way behind the western world in Internet speed, in the UK we can get 56 Mbps, for just 40 pounds a month, thats about 2,720ph, imagine downloading a movie in just 5 minutes, here it takes hours, and its so unreliable, in between the brownouts and the down time in service, It’s amazinge that you get anything done on the internet here in the Philippines.
wow 12mbs! Thats Great! myDSL is loosing their performance-im from manila, have plan of 990 with phone bundle. but now, its very slow and almost everynight i got slow internet connection and DSL is gone most of the time. hayss..
Hi,
I have been a Sky Broadband subscriber since November of last year (2008). I’m on the 3Mbps subscription (P1,999/month). And like others here, the 15-day trial went more than well. It was great. I’m a gamer on my week offs and connecting and playing in the Playstation Network was superb. UNTIL of course giving them my confirmation to subscribe at the end of trial! I’ve had downtimes almost 3x a week. They’ve changed my modem 4x already, and worst, checking on my speed (download and up), I get as much as 1.5-2Mbps (uploads at 200-250kbps, i was told it should be at least 512kbps).
Now I couldn’t even get a decent game session on the PS Network. I live in San Juan, right behind the Sky Cable HQ here. So that tells a lot on the distance factor (from HQ) eh.. So it has to be the many subscribers (which have grown because of the promo trial) who’ve been hoodwinged like me.
Now letting this service go, compels me to pay a pre-termination fee of P2,000. Sucks.
Zpdee sucks and now it’s Sky Broadband. I live in Makati. I subscribed to Zpdee last June of 08… super, super plenty of downtimes. It almost gave me a heart attack because I work from home and I need to connect to the internet constantly. Just last night and early this morning, I got yet another text message from Sky Broadband that there is a technical problem (for the nth time!) I’ll be working graveyard shift soon and and am worried about the connection. It is not reliable, believe me. I might swtich back to PLDT,I never had a problem with it before. I don’t need the stress I get from Sky Broadband.
we used to have SKY Cable, then shifted to Destiny… then when a package of ZPDee + SKY was offered a few years back, we tried out their broadband, and super reliable. Siguro in the years we’ve had it, we’ve had only a few major outages a year that lasted more than 10 min (other times it was simply a matter of unplugging and replugging the cable modem).
our speeds were also upgraded without us being advised, from 384 to 512 to 1mbps, and now that they’ve transitioned to sky broadband we now have 1.5mbps.
no problem so far, but there was a major outage for a few days – turns out our old reliable cable modem (which came from the zpdee days) died on us. the new modem is a lot smaller, but i’ve started noticing some small 5 minute outages at random times of the day.
overall though, given the horror stories i’ve heard from officemates and friends regarding their DSL connections, i’d recommend sky in a flash
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I was a loyal PLDT subscriber. For 5 years, we never gave a second thought on switching ISP’s. But now, I am starting to get disappointed with PLDT’s DSL.
Usually, my internet downspeed would hit around @ 2 Mbps off-peak and around 1 Mbps during peak hours and my upspeed would hit around 600 Kbps (off-peak) and around 500 kbps during peak hours. But then one day, my Downspeed suddenly dropped to 380-420 Kbps and my Upspeed to 55-57 Kbps (that’s ridiculously low!).
I tried calling them for support. They made me do things like speed tests and tracert, but they were unable to solve the problem. The customer support guy said that he would report it to their techs can fix it from there and would send one if they can’t. Then, the day after, a tech guy came. Unfortunately, he was still unable to fix the problem and he told me that it was probably due to the number of subscribers in the area. I thought it was ridiculous. I mean, look at my UpSpeed! It shouldn’t be like that!
Now I’m looking for better ISP’s out there and I was researching about Sky Broadband. For now, they look good on paper. But there are alot of negative reviews out there about SkyBroadband. Ofcourse, I’ll try the trial first.
BOTTOM LINE:
If all else goes wrong with the 15 Day Trial. What other ISP’s do you recommend? I’m in the Makati area.
Keep well away from Sky Broadband. I’m in Makati and for at least a year their ’service’ has been down 30% of the time.
I’m in Makati and for at least a year Sky’s ’service’ has been down 30% of the time.
Try Eastern Telecom (now Eastern Communications). I heard they were down three hours in four years.
BTW, you glagged an initial comment as a duplicate, This is also not good.
Try Eastern Telecom (now Eastern Communications). I heard they were down three hours in four years.
BTW, you flagged an initial comment as a duplicate, This is not good.
I think Eastern Communications’ target market are business owners. So their price might be hefty. Specially that there are no info about how much their plans are in their website. But thanks anyway. Maybe I’ll consider them when I don’t find any good ISP’s.
*Sigh* good ISP’s are so hard to find these days… wondering when our country will have fast internet providers like what that guy’s talking about on post #43…
I switched from Bayantel dsl to skybroadband about 2 months ago and what a huuuge mistake! It’s jumping from the frying pan to the fire! From the time I connected, there wasn’t a day my connection didn’t go down.. I am from Quezon City, got the 6 mbps plan and the fastest I get is 2 mbps if I’m lucky during the times I am connected. This could be the cause of the ecg abnormality I was recently diagnosed with. But seriously, this is enough to give you a heart attack!!
I have called globe to survey my area and I have decided to give this thing up. But I will fight for the right to do so without the pre termination penalty. This is not what I signed up for!!!
Blah. Forget it. Sky Broadband isn’t even responding to my inquiry email. What more if I’m already a subscriber?
Maybe I’ll just stick to PLDT until a good ISP comes out.
And just a tip to those who are complaining about Sky Broadband. Maybe you should go take legal actions against them. I mean, you’re not getting what you paid for right? And still, they advertise these kind of speeds and yet, its not even the average speed. That’s called FALSE ADVERTISING.
Its like what happened to Comcast. Although its kind of different because Comcast was saying that they give unlimited internet connection but the reality is that they are limiting the bandwidth of their users. And their subscribers filed a class suit against them.
Hi.I applied for the 15 day trial.The nice lady even verified that the service is now available in my street.April 2, I waited with anticipation on surfing the net and downloading at 12MBPs of dedicated service compared to the sucky BayanDSL.(It takes 5 days for a serviceman to fix my connection and I just live 2 blocks away from the Bayantel office)-and lo and behold after,calling them 6 times because the fail to call me back 6 times-I was informed that my street is not yet ready for SKYBroadband services.The street next to me is though,the squatters area…
Hay,major disappointment and epic fail on the Lopez group.
Despite reading a few negative thoughts of sky broadband, i still really want to try the 15 free days at least. But when i called the number, they told me that my marikina area (the only condo building i believe in marikina) isn’t supoorted. AHAHAH!!! Im using globe right now, but its sooo slow (384kb i think). with sky broadband, i can get 3mb for around 2k, but if my area isn’t supported i might as well pay globe for there 2mb plan for 2k (with sky, i get an extra 1mb for that price) but then i’ll have to stick with the new globe plan because of the 1 year lock in. what to do, what to do…
Shh… My neighbor here in Ayala Alabang has Sky Broadband 6mbps. The network is not secured so I was able to connect
.
I’m trying to download torrents but it seems that torrents are not working. I’m guessing that Sky Broadband has blocked Torrent trackers, or that my neighbor has blocked it. But if my neighbor isn’t knowledgeable enough to secure his/her network, then I don’t think he/she will know how to block ports and IPs.
I’m not really sure, but if Torrents are blocked in Sky Broadband, then I see no use on subscribing to it.
Do not get fooled (like I did), Sky Broadband is the pit. My 15 days trial went very well, I confirmed and BANG, torrents started getting totally sluggish. Then I started getting private IP on my modem and no Internet at all at night: “scheduled maintenance” they said on the phone. It happens many times. I had to keep my PLDT DSL as a backup for my VoIP phone.
1) Reliability: horrible
2) Speed: good if you donwload from microsoft.com or ibm.com. P2P is horrendous
Bottom line, if your area is on NGN for PLDT, then go there.
@Pierre
May I ask what improvements will NGN give? Because the PLDT tech that went here said that they would probably finish installing NGN’s in our area by Q3 or Q4 this year. And if I’m right, NGN stands for Next Generation Networking?
Hehehe , Great ! 12Mbps Broadband .
It should be a big competitor of PLDT Dsl.
But , my friends told me about that 12Mbps Broadband , it was great but the area of installation was limited only in Metro Manila , I am not sure if it is true .
12mb sounds like appealing, it could be a great jump fwd for users here.
But …
There’s always a but
12mb to their facility is nice but after what do we do ?
No telco provider can guaranty you to reach your speed outside PH.
Make the test with speed.net and you will understand what i’m talking about.
Local Telco providers, even the biggest, still have poor peering (http://en.wikipedia.org/wiki/Peering) and only focus locally.
That’s explain you will have an hard time to take advantage of ur 12mb
So far only business lines are really providing an acceptable quality outside the country but nobody can affort those.
Just to finish
Why microsoft or google are fast and not the others ?
Those are using CDN (Content delivery networks) like akamai (http://en.wikipedia.org/wiki/Content_Delivery_Network)
It makes simply their content available closer to the end users, reducing latency and improving the speed.
So more far the content it is, less u’re lucky if you’re in PH
I been using skybroadband 6mbps for almost a week now! Unfortunately i cant avail the 15 day free trial coz im not a skycable subs. before.
So far we never had a problem, but we only manage to get the promised 6 mbps around 3-5AM the rest of the day the speed average would be 4mbps.
My torrents are working well, also have a US number coz it comes with a sky voice plan 100, though i dont have any1 to call in the US
All in all compare to my ISp before which is smartbro and globetelecom, its still better coz of the higher download speed it manage to offer, havent experience downtime yet,(with globe i never did too, for 1 year or maybe i just havent noticed it coz i dont go online all the time)
For me its worth a try. specially if you have the 15 day free trial
I have bayandsl for over some years now and mydestiny cable as a backup…
Bayandsl is ok…but the capacity here in the philippines of the backbones…so the connection to the internet is just too low.
As most websites are hosted in the US and not in PH we all make huge traffic from lets say 6 PM till 11 PM when the internet cafe’s closes. (some)
Then the speed goes up again.
So no matter what connection you have, it comes to the capacity of the network and that still needs to be improved to handle these kind of speeds.
Sure it will be faster on specific times, but dont expect it always.
We’ve had Globe Broadband for the past 3 months and although it has great speed and reliability in our area, the modem itself could not connect to ANY router we stick into it. We have 4 pc’s at home as this functions as a homebased office and we badly need a router. What’s worse, we called their CS and they a 15 year old sounding guy sheepishly informed us that they DO NOT SUPPORT technical problems with connecting routers, only with connecting their modems.
We removed our modem and stuck the phoneline into a ProLink modem/router and all goes fine except that the modem/router is very picky with the websites it can access even if we alter our firewalls/proxies. What’s more, YouTube stops downloading 10% into the file meaning for a 10 minute video, we could only watch 1 min of it and then boom, it stops.
SkyBroadband came today with our 15-day tril and I tell you the 1st 2 hours was great. I could open my Central Desktop and we have a router connected so all pc’s have the same internet connection. I went to sleep and when I came back online at 10pm, I find out that downloading ANYTHING from ftp’s or torrents are 90%impossible. For a CrazyKart download that took me 45 mins with globe, its taking me 4-10 hourse depending on the really shifty file transfer speed ranging from 200kbps-20kbps or lower. Grrr. This is not what we signed up for!
We’re looking for reliability, not just speed as we do work from home and internet connection with our clients is a must.
We are in Pasig area.
Hope this doesn’t go on for the rest of the trial. This is baaaad for a 1st impression.
Nice info..grabe mahal ng monthly fee nya..pero up to 12mbps..walang LAG lag issue sa mga online gamers..
I wonder if the problem regarding torrents really is from SkyBroadband. Because there are some routers with firewalls that prevent transfer of data. One way to fix this is manually set up your router to allow the transfer. This process if called “port forwarding”. The website portforward.com offers a detailed guide on how to set up your router.
Currently on a 15-day trial with Sky Broadband… Been connected with PLDT MyDSL for the past 3 years or so…
Did some PC Pitstop Test on both, got the 3rd trial for both:
Sky Broadband (LAN Cable) Plan 999
Download 1199 kpbs
Upload 40 kbps
MyDSL (Wireless) Plan 999
Download 1004 kbps
Upload 200 kbps
I honestly prefer the setup of the Sky Broadband, but MyDSL has speed for upload activities. Does anyone have the same experience? Thanks!
BTW- No catch on the 15-day trial.
do u have any contact details for sky?
I don’t have any access to the net at the moment
I would like to know if SkyBroadband has too many downtimes. Like give me the time when to when, and how often. Because right now, im using globe and it takes 0.1-0.5 seconds for an enemy to die. This is a huge gap for pro gamers.
Current Internet : Globe 2mpbs shh! Im also kinda like tweaker, so I tweak the internet speed legally
Current Place : Ayala Alabang
Current Download speed + DAP 9.0 + Tweak = 200-300Kbps
Ping: 100(barely) – 999(sometimes)
Downtime: 1-5times in a 5 months. The Whole morning
I think now, its slower. The ping used to be fast, but not now. There is nothing wrong with my PC as of I know how to do anything to my PC parts and Windows.
Pls. Give me the Current Download speed and Ping, and number of downtimes a week and in a day. and how long. Thank you
you’re computer knowledged? you can measure 0.1-0.5 seconds of lag? you’re kinda like pro gamer? you’re also kinda like tweaker? ayala alabang? but DAMN man, work up on your english PLEASE.
computer knowledged hahahahaha
you seem to know a lot, but the way you talk implies the opposite.
another typical palpak utility service! they offer you a service that is subpar, i wonder if these rich owners envy their counterparts in the other countries offering excellent service or they only want to rob us in a subtle way
If more people would avail of SKycable broadband, the cable would be hogged and clogged since its using DSL technology. Then you will eventually have the same problems again.
Do you know that sky broadband gets internet from eastern telecom??? Yes it is!! ive already confirmed it, i made a “tracert” to a singapore IP add, and u will see, after going to sky add, u will be redirected to eastern telecom connections, and then eastern telecom connections, connects from Japan server. before you go to any website…
so this will happens, when you go to any website,
e.g. http://www.google.com
Home IP add >> Sky Server >> Eastern Telecoms >> japan Server >> google.com
basically, sky is good for surfing and downloading, but its not good for Gamers like me..
Ive tried skybroadband, but when i discoverd this, i opted to disconnect, as it not good for online gaming…
any review about destiny cable broadband internet?
I’ve been subscribed to Sky Broadband since Feb ‘09, and i haven’t had decent service since March. I can’t afford to have two internet subscriptions, so i’m getting really pissed (to put it mildly) since i work from home. More than two months na akong no service, or intermittent service. And when i do have internet connection, it’s nowhere near the 1.5mbps i’m supposed to be paying for. The technical and support crew can’t seem to do anything about it (just promises na tututukan daw nila), even if they’ve confessed that the problems are on their end. And i’m getting the runaround about rebates i’m asking for! (Why should i pay for the two months i had no internet connection at all!) They won’t even offer me anything, discount or my money back, even when i complain about all the hassle and expenses i’ve had to shell out coz of their kapalpakan. If i lose my job bec. of them, i’m really going to sue! Anybody with me?
GLOBE BROADBAND HAS THE WORST TECH SUPPORT…
Evertime my connection fails, it takes 15-45 days before a technician conducts an onsite visit…
That happens to me 7 times in just a span of one year. I do websites as my bread and butter and needs a 24/7 reliable connection. GLOBE / INOVE sucks bigtime here in quezon city. VERY POOR SUPPORT… I am now opting for BayantelDSL or Skybroadband. Any feedback from users of both?
Just like their “NAKAW LOAD” to which they’ll take away a few bucks left on your load, thru that stupid self-implemented expiration period… They won’t apply the rebates they promised unless you visit their satellite offices and do the complaints from there.
I guess top politicians and NTC officials are on their payroll for this… This is a crime against all Filipinos… Dammnnn… Globe… Milking those poor pipinos…
SHAMELESS GLOBE…
Hi,
skybroadband agent here.
ive been selling for more than a year now for skybroadband.
will give fast and satisfying response to ur inquieries.
pls feel free to call or txt: 0906.289.3841 / (02) 487-9157
my email: armanaberia@yahoo.com.ph
hi! I am paying P 999.00 for Destiny cable. They have PhP 500? I might need to renegotiate. More than 1 year na ko sa kanila. Now is a good time to shop for the best value for money provider!
We’re currently using the 3mbps service of Sky Broadband, which I believe – despite the aggressive marketing on Sky’s part and the supposed higher speeds -, is a huge step down from the ZPDEE days.
I agree with a previous poster here that ZPDEE “was” fairly reliable, especially relative to other ISP’s here in the Philippines. Service was also good with onsite teams coming at a few days’ notice (sometimes even within the same day as the complaint).
I’ve been living abroad for a while now and I come home for long stretches twice a year. I’ve noticed in that span of time that with this Sky Broadband transition crept in ridiculously unreliable service and worthless customer support that were all hallmarks of typical local ISP’s which we sought to avoid by subscribing to ZPDEE in the first place. Simply put, despite the boasted “burst speeds” of this new marketing campaign, it really is a backwards step in overall service delivery.
First of all, I never get anything close to the 3mpbs download speed except during the wee hours of the morning. During the rest of the day, it lingers at around 1 to 1.5mbps, sometimes even less. Customer service reps are now absolutely inept, and all they will tell you when you call is that they will “endorse” (I’ve come to hate this Sky jargon) your plea to the proper department. Nobody knows how to do anything, nobody takes accountability for anything, and like another previous poster mentioned, “papaikutin ka nang parang bola.” That’s all the 631-0000 hotline is good for. All the reps are either lazy, helpless, or just plain stupid. What’s worse is that they lie, insulting the customer’s intelligence.
We’re part of this “prestige club” that SkyCable claims is its way of prioritizing loyal customers. Supposedly, we get 24/7 service with our personal account manager (they gave us her direct contact number). Now I don’t think our account manager even exists, as she never picks up, and her co-workers (and even her supervisor) keep on telling me different alibis regarding her failure to deal with us. One time I called, a guy said that she had just stepped out of the office. When I called moments later, a woman said that she had been on leave for quite some time already… It’s downright shameful that they can’t even coordinate their deceit. That’s how inept they are. Reps literally pull shit out of their asses just to close any unresolved issue…
I’m not an idiot when it comes to computers, and I’ve isolated the problem to either the cable modem or Sky’s signal. When connected to the modem directly, each of our 3 PC’s and 2 laptops still has no internet. Every time I called, the only thing each rep could say is to go to ipconfig and /release /renew. They’d explain it to you as if you were an idiot and it was the only way a network problem could be solved. A “prestige club” rep kept on insisting that the problem was with our hardware. I told him: “Are you suggesting that our 5 computers’ ethernet cards all broke down at the same time?” He was quick and defensive to say “no,” but he still insisted that our computers were to blame and was reluctant to file a report for an onsite team to come until I literally threatened to end our subscription. The even dumber part was that he was initially willing to send a team the next day to end our connection, but did not want to send one to at least check up on our modem… I’ve never been this disappointed with Sky.
All this comes on top of the fact that customer reps have promised for the past two days that a crew team will be sent each following morning. The first day, our subdivision/village guard post gave us a call saying that some SkyCable people wanted to come in. We told the guard to let them enter while we waited, but throughout the rest of the day, not a single SkyCable person rang our doorbell. I called Sky to ask what was going on, and they said that the job was already done. What the hell?! I didn’t even see them. Worst of all, my internet was still dead. And ang bastos nila! After using our name to get in and making us wait, they didn’t even have the courtesy to show up at our place. They probably just checked on some cable at some random street. After venting my frustration, Sky promised to send them again the next day but this time around, we were completely stood up. I never experienced anything like this with the old ZPDEE. Sky Broadband is now just like any other unreliable ISP… “Supposed” higher speeds mean squat if management and customer service are severely downgraded… not to mention these speeds aren’t even really attainable because of bandwidth issues, and our internet has been dying for long stretches of time to begin with.
Oh, and then there’s this other issue of Sky over-billing us for the past few years while I was away (my parents don’t really understand the specifics of these internet packages and just take it as it is). I found out about it and asked for a rebate. A “prestige club” rep told me she would call to update me in a few days. Three weeks passed and she didn’t call. I called the hotline and yelled at the people to transfer me to her and she just ended up pulling more shit our of her ass to cover for herself.
I’m just so frustrated and disappointed with what Sky has become… Sumsakit puso ko at na-ha-high blood ako rito. I can’t get any decent work done from home – not even check my email and respond to more urgent, consequence-bearing issues. I would never recommend Sky Broadband to a friend. My problem now is that there seem to be no good substitutes around anyway. This only feeds into the complacency that all ISP’s already display in unhealthy doses. Any suggestions for an alternative ISP? We live in QC near ADMU and UP Diliman… I’m just so sick of this, and I wanted to share my more recent experiences with Sky Broadband, even at length, just so people get another long-time user’s perspective and thus a clearer picture of how bad they’ve become.
Good luck looking for good ISP’s! Really. Our country deserves better than these crap conglomerates.
galing ako sa smart bro plan 999 384kbps, kaso lumabas ang globe wimax lumipat ako kasi plan 795 512kbps- kaso ang globe ok sa internet pero poor connection sa online games katulad ng Garena at iba pa.. gus2 ko sana sa sky na mag plan sila ng mura pero ok ang connection….
sa mga agent dyan ng sky sa bacolod city kung may promo kayo just send me a message kasi lilipat ako kasi pangit ang globe sa online games.. my email add: btx_mic24@yahoo.com or txt me 09104843122
At sa mga ibang connection na OK sa bilis paki txt nalng sa no. ko. kasi lilipat ako ng connection Thank you
speedtest.net as of june 24 2009 fastest ISP in the philippines SKYInternet 22.18 mbps quezon city server
meron po bang ISP dito sa CAMANAVA area na nag-o-offer ng 1.5 mbps + telephone na P1,300 lng per month???
I was on myDestiny internet for almost 5 years and every year it seems to be getting slower and slower so finally I decided to change to skybroadband, especially after taking the 15-day trial. I still haven’t disconnected our Destiny internet because I wanted to compare the two.
It is really alot faster than Destiny when it comes to browsing, and the speed is consistent (as the hundreds of speedtests i’ve been doing indicated). Everyone in my house is happy when they’re surfing the web and have commented that Sky is the better internet provider. (I live in Alabang Hills)
However, when it comes to the downloading of torrents, Sky really SUCKS! I tested downloading the same file from the same site with two computers, one on Destiny and the other on Sky and the results were very annoying — Destiny’s speeds were 5x faster than Sky’s! (100 KB/s vs. 20 KB/s). But if you do a speedtest, Sky is clearly the faster service (1.5mbps vs 300 kbps for Destiny).
So I guess this means that Sky themselves must be choking the download speeds somehow. Which is terribly unfair and downright wrong — nowhere in their service agreement does it say they can do that. I’ve complained 4 times now since getting the service 2 weeks ago and so far nothing has happened. Obviously I would like to only subscribe to one provider, but both are definitely flawed and it’s just so frustrating.
I am interested in the Sky option. I am looking to hire someone from Manila and want them to have good internet access. Is Sky good for Skype phone calls?
I guess what everybody has forgotten already is that the fact that cable internet (Sky Broadband) is basically a shared broadband internet access. Unlike DSL, which will not be affected by the volume of users at a particular time, cable internet will deteriorate when there are too many users at the same time.
US tech articles have been discussing this advantage and disadvantage of cable internet since 1999, and they still think that DSL is best for high-density areas. Cable internet is good, provided that there is a good balance between capacity and user volume.
I guess that’s the reason why Smart BRO sucks as well… It’s also a shared connection. Our service deteriorated after 4 years. But instead of replacing the transmitter, they simply pointed it at another cell site, because the current cell site has 70 users according to them. Since Sky Broadband has the same concept, I’ll just stick to Smart BRO na lang.
I guess that’s why Sky Broadband service may suck for some people.
Dude, every DAMN Internet service here in the Philippines is SHARED, may it be DSL or Cable Internet! Because their backbone is always shared.
Never compare DSL and Cable Internet speeds in the Philippines since the speeds still rely on how the network of each ISP is set up.
To Sky Broadband 12Mbps users, what modem are you using? Is it the Motorola Sb5101 also?
been with digitel for about 7 months… some line was reportedly stolen so my connection is down for a month now. feel bad thou becaue i cant check my mail and i always drop by the digitel office and all they can say is “gagawin na po” damn… been that way for a month
Had PLDT DSL and moved to Sky broadband when I moved residence. Surfing on the same sites I notice Sky’s slower speed compared to PLDT DSL. I had P999 plans on both.
just a tip when you are doing speedtest of your isp using speedtest.net… –dont test against servers here in phil. (skydsl.com.ph, skybroadband.com.ph, pldt.com.ph) because most of the sites wasn’t hosted here in the phil, meaning if you gonna browse facebook or play games like World of warcraft,ur packet needs to travel across the world not just in Phil. So here’s the real deal, test ur ISP (bayanteldsl, skybroadband or pldtdsl) against US servers, and you’ll see results they were pretty much close.
Find the Best Broadband Packages to suit your needs. Best Broadband Packages includes Sky. Sky has been instrumental in providing digital TV, interactive TV and even High Definition Television – HD TV to its customers.
hi all,
im new to phillipeans straight from aus and im lookin for a broadband connection. currently logged in to an unsecured smartbro server and its tellin me the speed is 34mbps. Didnt you say that Skynets 12mbps was the biggest one round??
and can some1 plz give me some solid advice or direct me to a site where i can get some. = )
the isp for me is pldt. but it relies how many subscribers on that area the less the subscriber the greater speed you got. the more subscriber the more conjested they are.
it sucks… we have it for 2 months now and its giving me headaches… it only bursts to 1100++ but dont be fooled… its actually varying from 65-1100… that really sucks for me since i play online games… dont subscribe to it… its worthless
i’ve been on pldt mydsl for a few years already. at first i’ve been having disconnections and downtimes alot. even had experienced poor services from them as i reported my probs b4. imagine. like last year, the worst i had with them. my prob started on september and made the call to them right away. they said that they’ll had someone go here at our place to check on it. because we had already established that there is a big prob on my connection through the tests we had on phone.they didn’t showed up so i called them weeks and weeks later. november came and finally a tech went here even replaced my modem. first it worked but connection was poor, i am on plan 999 and i only get 200+ kbps connection, so thats about 20-30 kbps max download speeds even on the best sources of downloads on the net. and they said that its because you’ll only get a percentage of what you paid for. and a few days later downtimes, disconnections came. still the entire happened again, until april may this year. maybe a good tech came and finally he fixed everything. and until now i’m not experiencing anything bad about my dsl. i dunno if the techs b4 are just stupid or they just don’t like working at all. they suck! but thanks a lot to that last tech guy we had. i wished i got his personal number so he’ll be the one i’ll call when i have probs in the future. well, all in all, i dunno whats wrong with pldt. if it is the company itself, or they just have poor service people. i hope i won’t go back having same probs b4 coz honestly isp’s here suck. i’ve been thinking of changing to skybroadband in case my probs with pldt go back, but i only get poor feedback from people around the net who have tried it. so pls give more of your feedbacks and comparisons on skybroad, and other isp’s here. hope we can all find the best one finally. hehe
papa kbait na sana ako ng Sky Broadband, pero after reading all the negative feedbacks.. tsaka na lang na muna pag medyo matino na service nila.
I was about to subscribe to Sky Broadband. I think I will stick to my Sun Broadband for now. Slow but the speed is relatively the same with all the comments here. Btw, im always connected to Sun’s 3.5G. I leave in Panay Ave., QC perhaps why i get faster speed. I just thought if I have a sky broadband connection, downloading torrent would be faster.
Thanks to google!
do you offer sky broadband for business. i need a retort from you. tnx….
ive been using Digitel DSL for like a year now , and its pretty damn slow , i was thinking of getting SkyBroadband but , is it really that bad ?
hi sir jayzee,
skybroadband agent here..
for ur questions abt d broadband
pls text or call 0906.289.3841 / 4879157
i will give fast response abt ur inqueries
Thank u..
qouted from JC John SESE-Cuneta “PH internet wars has begun”
in ur dreams! other ISPs havent even reached half that speed. think twice before u post d.u.m.b.a.s.s
hahaha bulls.h.i.t pala tong sky na toh? 20 kbps for torrents? wag nlng!! ta.e tlga.
hahaha bulls.h.i.t pala tong sky na toh? 20 kbps for torrents? wag nlng!! ta.e tlgang skyshit.
anu ba yan kala ko 4x faster sa dsl ung sky 4x slower pala! mabalis pa globe Dsl kaso hirap sa browsing pero sa DL speed ng torrent ok na 350+ kbps 15mins to 30mins isang movie..
I used to be a DIGITEL subcriber. Ive applied to upgrade to bandwidth then ive waited for 1 year. sabi nila, “Sir paki check lang po after 24 hours kung upgraded na ung bandwidth, then…ta dan!…wala!
I’m used using 100Mbps NTT here in japan. I wonder if gaano kabilis un 1.4
(…..
Well , ive tried just about every internet provider in the philippines.
PLDT 3mbps, ok for gaming and DL but verry unreliable works one day the next day it doesnt , goes down for a week you complained fixed for a day then down again.
SKY broadband 3, 6 and 12 mbps. Downloads are allot faster than pldt but if you plan to use it for gaming it REALLY sucks. It seems every minuite or so there is a split second disconnection. On some games this ejects you entirely from the game on others it puts you in a massive lag spike. (we are talking MMOS here) and it seems like sat sun all day has horrible internet. Week days 3am-2pm is ok … not great but ok. any other times it is horrible. and there is no noticeable difference in gaming between the 3 6 and 12 mbps. And 100 usd for 12mbps? are they crazy? i dont care what kind of freebies they give you, on Guam ( uses same servers in china that Sky does i was getting basic cable 100mbps internet for 35 usd a month.
Destiny- balanced ok for low population servers for games. but not great either, also seems to have peak working times, forgot when though
Bayantel- not sure the one provider i havnt tried
smart and globe- EPIC FAIL totally horrible for DL surfing and gaming waste of your money
@keith rhodes: Instead of getting a 12Mbps connection, I’d rather migrate to UK
i posted here before few months ago when i just got my sky broadband, before its fine and no downtime
but then as time passed SKY broadband is pissing us off so much!
i have a 6mbps plan and the only time i would be able to download in a decent speed is during 2-5 in the morning.
we work at home so we download lots of stuff and yesterday was the wrose day ever coz my download speed only reaches 5kps/s , then i connected my other PC using smartbro prepaid, and its way faster than what sky broadband can give, i paid so much for this shit and really just giving us headache and high blood!
their technical support are idiots and dont think they even know what their talking about, and keep asking me to see whats the result on the speednet.net, i hope they realize that most of the website that people are accessing dont have a server inside the country.
their promises are all shit, im planning to go back to globe now they have a better service as far as my experience is concern and half the price!
well all I can say is PLDT is still the best! I am a new subscriber with my name on it. and 24/7 I get 1 mbps of download and 500 kbps of upload all the time. well the ping of 18ms only gets higher during 9-11 am in the morning which is quite strange… and on evenings the connection is very okay like no change at all… I recommend PLDT.. rather than other ISP.. and added to that information..SUN BROADBAND WIRELESS SUCKS!! they have this FAIR USAGE POLICY which limits your bandwidth speed on online games and torrents.. that’s what they called torrent capping and port blocking. the guy incomment #56 says that we should file a lawsuit for those FAKE ADVERTISERS and so called UNLIMITED INTERNET yet limiting the bandwidth speed.. in SUN they inform you about the fair usage policy but doesn’t EXPLAIN ABOUT PORT BLOCKING AND TORRENT CAPPING WHICH MAKES SHARED RESOURCES IP’S LIKE ONLINE GAMING SUCKS!! TO HELL WITH YOU SUN BROADBAND!
I’d like to comment to usual British people.. they are so ARROGANT.. and looks down on us!
It’s just so fast my ass! To SkyBroadBand,,i,,
ph isps sucks,,
in belfast uk im paying 40gbp/month with a speed of 14mbps+
lets say 1gbp = 80php so im only paying 3200php
that 3200php is only 3mbps here in the ph.
why cant they provide this kind of service,
It goes without saying that the Philippine regulatators are totally without an ounce of pride in them nor the ISP’s. They rather bury their head under the sand than address this shortcoming. Nakakahiya talaga sila at di magbabago ang sitwasyon na to kasi hangga’t maaari these providers will keep on doing this until they bleed the customers dry. Total wala namang pakialam ang gobyerno eh “kumita na lang ng husto” bahala na kung walang serbisyo.
wow is this real??i’m from baguio and you know in the high lands we are struggling to have good connectivity i do have globe broadband right now but i’m so dissapointed with their services,and the worst is they have hidden charges,now i am applying PLDT-DSL but that was two months ago,until now they did’nt install my net i have been waiting for a couple of months ang i already paid an advance,when will this be available in baguio?i hope this is possible.pls i need a reply
When we signed up for Sky Broadband’s 1.5mbps plan a couple of months ago, we got pretty good torrent speeds–170KB/s. Now we’re lucky if we get 40KB/s on a well-seeded torrent! Sky’s hotline says they don’t cap torrent speeds, but I wonder if that’s true: my measly 512kbps PLDT MyDSL connection gets 50+KB/s on the same torrents, so…
Has anybody heard of Digitel BIDA in Bulacan?
Is Digitel DSL good enough in our area? I am skeptical of switching to another ISP so I am still with PLDT myDSL which is fairly good. However, I am craving for more speed for the value of money I am paying.
base on my exp . im having trouble with my internet ( sky broadband “1.5Mbps P999 per month” ) i dont know why but sky broadband is FAST in surfing the net BUT!! SLOW when playing Online games.
@mike
i also exp that kind of speed. but the worst …. is 4Kb/s .. smartbro still better than sky .
Okay okay okay…
I’ve read almost all of the comments here and will confirm some facts, based on experience:
1.) Day-time (or PEAK HOURS) will offer you anywhere from 40 – 75% of your DOWN/UP speeds
2.) ONLINE GAMING:
Garena Room affiliation shifts from BAYANTEL to PLDT rooms every 3-4 months or so.
No problem in accessing INTERNATIONAL SERVERS
VERY STABLE CONNECTION: Up time is @ 97% for me. NO DISCONNECTS due to connection stability. The 3% disconnects is due to ANNOUNCED downtimes or some other ISPs ineptly messing around with the cables/connections in my building.
3.) TORRENTS
Off hour connections may overclock your subscription speed.
Sometimes, I go upto 250 KB/s as opposed to the supposed “max” speed 187.5 KB/s for my 1.5mbps connection.
Slow torrent speeds is due to either your UPLOAD SPEED is TOO HIGH or SWARM SPEED is SLOW. Either way, it’s on the fault of the settings of your torrent program.
TORRENT PROGRAMS ARE NOT NATIVE PROGRAMS THAT “ADAPTS” ITSELF TO YOUR SETTINGS. AND SINCE SKY BROADBAND IS A CABLE INTERNET <> A DSL (DIRECT SERVICE LINE), YOU NEED TO TWEAK YOUR TORRENT PROGRAM ACCORDINGLY…
Besides, there is NO INTERNET SERVICE in the world that GIVES the FULL QUOTED CONNECTION SPEED, especially during PEAK HOURS.
4.) Downloading from Megaupload/Rapideshare/etc.
Forget about it. 95% of the time, it will tell you that your IP is being used by someone else. This is due to the fact that your IP is NOT UNIQUE TO YOURSELF and is being used by MOST ALL THE SUBSCRIBERS IN YOUR AREA.
I am not sure if it’s the whole region/country, but all I know is it’s not uniquely yours.
5.) ROUTERS/WIRELESS
WILL <> WORK UNLESS YOU CALL YOUR TECH SUPPORT AND ASK THEM ABOUT YOUR:
STATIC IP ADDRESS
including: NETWORK MASK & GATEWAY
ALSO, YOU MAY NEED TO SET UP A SPECIAL SETTING SO THAT YOUR ROUTER and MODEM CAN COMMUNICATE WITH EACH OTHER THROUGH THEIR MAC ADDRESSES
—————————–
Basically, most of the problems about SKY Broadband STEMS FROM THE FACT THAT
IT IS CABLE INTERNET
WHEREIN, YOU DO NOT GET:
1.) PPPoE … thereby you don’t get ->
2.) Unique IP
If you don’t know the jargon… well, google it…
I myself have had no MAJOR problems with Sky and will continue with their service in the future.
OH, BTW… Globe sucks, PERIOD.
A PPOEP
and the are supposed to be “NOT”
dammit the <> are supposed to be “NOT”
Zzz damn source code…
whoa!!!!
exceeding 1k na?
talagang mabilis ba yan?
baka mahal pero di worth it no?
Hmm, I’ve been using PLDT myDSL for almost 2 yrs. We had are ups and downs. Since matagal na kamiing Sky Cable subscriber, itatry ko yung 15 day free trial.
Sa PLDT ala ako prob sa torrents, gaming and browsing. Kaya lang ang baba nga speed ko ung plan 990 lang which is 384 kbps ( but the good thing is, i’ve been getting upto 50kbps download speed sa torrents and kaapag naka-internet download manager ako.)
Kapag pumalya sa torrent at gaming tong sky broadband, pagtyatyagaan ko na lang si PLDT.
nop, i’m using sky 2 mbps , but in fact i’m only getting 70 kb/s out of 250 kb/s for normal downloads and for torrents it’s really bad i have between 20 & 50 kb/s
SKY Sucks
I have tried PLDT 2MB, Bayantel 2MB and sky 3MB.
The 3 packages have almost the same price.
Sky is quite more stable where I’m living. The service is stable and up most of the time.
About the shared broadband thing between DSL and cable, I experienced more that issue with Bayantel and not with sky. After I agree on peak hours I can feel the global load, but who doesn’t.
What you have to keep in mind, because of the poor peering partnership of the telco companies here, access international website always sucks.
I still download content at an average of 2.5MB with a download accelerator and 1+MB with torrent depending on the seeds.
The most complain I have is the upload which sucks for all telco here.
We’re far from the 20MB/1MB usual and cheap in Europe. They’re starting to switch for residential optical fibers …. so maybe in 10y in PH lol
I don’t think there’s any major breakthrough internet infrastructure in the Philippines and I don’t think there will be any time soon at the rate we’re going.
I’m currently in the 12mbps (supposedly the pride and joy of SkyBroadband) 15 day trial, and amazingly my Globe 2mbps plan is still 2x faster. I called their support hotline and explained my issue to the arrogant agent, and guess what, he explained to me that these speeds can only be attained via local servers!!! (eg. if you perform speed tests with servers in metro manila).
If you actually get to access the international servers (which so happen to host ALMOST ALL of the websites we visit), then their 12mbps will be reduced to around 1.5mpbs -2mbps. What a complete JOKE
And to add, the agent can’t even give me a “minimum” speed. (eg. lowest possible speed that must be attained, or else it will already be considered an issue that must be reported). So you can’t really blame them if your speed goes down to around 1mbps (provided your in 6 or 12 mpbs plan) Unlike PLDT or Globe, which will assure a 70% constant speed.
In summary, the lower plans might work for some of you, but given the marketing lies and the arrogance of their customer service agents I won’t even think of considering to pursue their service.
Too bad, I would have really wanted a REAL 12mpbs connection.
@Daniel:
I have already made all the right tweaks to my uTorrent (limiting download & upload speed, opening ports to make the light green), etc. but Sky Broadband’s maximum speed is still pathetic: 50-70kb/s on a well-seeded torrent. (The location of this connection is Bel-Air, Makati.) On the other hand, our Globe office connection (in Palanan, Makati) simply rocks, with download speeds of 220+ kb/s.
I’m thinking location plays a role. What’s your location? How about the rest of the posters here?
hi!
anyone from nagpayong, pinagbuhatan, pasig city? i’m currently living there but i don’t know what internet providers are there
please txt me if you live in the area and is enjoying internet access: 0917-810-4546. thanks!
hi!
anyone living at nagpayong, pinagbuhatan, pasig city? do you have internet access?
please text me if you have… i’m living in the area and would love to have internet access: 0917-810-4546
the DSL wars has not yet begun. with the price that they are offering this, other cable companies can still compete. but if they bring down that 12MBps deal to just about 2.5-3K a month, then seriously, Sky will be killing the competitors and a true ISP war will break out. Good for the consumers.
the ISP wars has not yet begun. with the price that they are offering this, other cable companies can still compete. but if they bring down that 12MBps deal to just about 2.5-3K a month, then seriously, Sky will be killing the competitors and a true ISP war will break out. Good for the consumers.
We are subscribed to Sky Broadband plan 999 (w/ cable subscription) and below is my personal experience.
1. Availability: 9/10
Hands down the most up-time service compared to our previous ISP (PLDT myDSL). Maybe it has something to do with our location – near Sky Cable in SJ. I don’t know.
2. Casual browsing: 4/10
I only get to be home 6pm onwards, which I think is peak hours. The experience sucks. Somehow, it never fails to remind me how things were before we went DSL. :/
3. Reliability: 5/10
For reasons unknown, HTTP downloads seems to stop. This happens when I download some hundred MB file. The connection is not dead cuz I can still continue browsing. After a few seconds noticing the speed is 0kbps, I click stop/resume and it proceeds normally. Lucky me if it even resumes, cuz most of the time it restarts.
4. Torrent: 1/10
When we had a 1.5Mbps from PLDT, I can down a DVD size torrent within 24 hours. Now, it takes over a week. Although I notice a sudden burst of speed on rare occasions, it only lasts a few seconds. My speed never reaches 100Kbps. In the event it does, I concluded that another Sky user is also on the same torrent. :/
5. General service: 2/10
a. The agent who handled our account did not sign us up for 15-day trial, so when the technicians arrived, it was for the actual subscription already.
b. We were Sky Silver (from old Home Cable account), but was pretty much force to pay additional P100 MSF and the digibox. We declined and have since been under Select Starter plan for a few months now. According to a CSR, Select Starter are not considered Sky Cable subscribers so we don’t get MSF discount and our download speed peaks at 1Mbps under speedtest.net
c. We are now discontinuing our service, but we need to send a request letter along with some details along with the reason why we are discontinuing. So much hassle.
d. There’s a disconnection fee of P350.
e. The CSR said it’ll take 2-3 weeks for the modem deposit to be processed. :/
f. I paid P1000 to the tech for the 1st month advance, but they wrote P999 in the receipt and never got a credit.
That’s all. I’m sorry if it’s too long and more a rant than a good service review.
is there a way to configure/check outlook to check sky broandband email?
thanks
chris
I have just signed up with Sky Broadband when I moved to our new home. I was a long time user of PLDT DSL (now known as PLDT MyDSL), my plan early on was P3000 for 768kb/s at the time, and the speed was good and reliable. I converted it to the the Plan 999 and still got a reliable service and fast download/upload despite the lower 384kb/s downgrade. So I was excited to subscribe to Sky Broadband even though it was pricey.
My assessment, after 1 month of usage, Sky Broadband sucks, I have the 3mb/s plan for Php2000 and speed is slower than my Plan 999. It stops every day so I need to reboot everyday. It crawls at night. And Speedtest.net will report a download speed of 512kb/s and upload of 120 kb/s, the only way to get the 3mb/s speed if you connect your Speedtest.net to skybroadband.com.ph or bayantel server which is basically their server. Called up their customer service, and they will tell you that in order to get the speed you have to check it ONLY with skybroadband.com.ph which is pretty stupid considering that the internet is compose more than the Skycable server. Their explanation to slowness is because there are probably a lot of subscribers logged in, obvious ba. They have been advertising constantly, trying to get subscribers so therefore more subscribers logged in. Instead of coming up with solutions to solve the problem, the customer service agent just made excuses for themselves.
Am already considering of disposing Skybroadband and reverting back to DSL, at least, the speed advertised is closer to the actual. Skybroadband is a scam and falsely advertising their claim. They have to answer the “5x” faster the DSL claim they are saying, it’s actually “5x” divided by 10.
Ang mahal pa for the bad service.
One sentence, and its been repeated many times in this blog.
SKY CABLE SUCKS!!!
today every hour i DC 5~10 times.
at a normal day you will surely get disconnected for at least 20 times.
and every gamer knows, that is so shitty!!
DL speed is not impressive as well,
it depends on the server of the site you are downloading on.
But BELIEVE ME, there are just few sites where you can download SATISFACTORILY. Most of the time u get speed 20~50% of wat u subscribed.
I live at QC and i think that our location is not that good for a sky broadband subscriber.
So if you live at QC DON’T SUBSCRIBED TO THIS SHITTY ISP!!!
to all internet users:
REMEMBER THE 80/80 RULE
80% of the publish speed at 80% constantly 24/7days a week/365 days a year.. example: 2.0 claim ads should give us 1.6mbps continous speed all the time with less than 1% downtime.
This is the unwritten acceptable norm de facto of other ISP outside the Philippines. If they have a minimum rule, we should demand it here in the Philippines also..
spread the word.. its time for us consumers to take action and complain to all these internet providers..
thanx
Bong2
hi guys, i need some help bcoz im looking 4 a good internet provider for my wife’s pc on the philippines, she applied for globe broadband and smart but they cancel her application bcoz when they visit our location the signal is too weak, is where does this skybroadband get thier signals? our location is too far from the city bcoz it’s a province, no landlines. sometimes cp’s are no signal. is it possible for skybroadband to work in our place or location, what do you think guys, plz response. to those who knows a lot about skybroadband, plz email me @ vaniz_allen08@yahoo.com thnx a lot god bless. meri xmass.
My goodness! Your comment hurts my eyes! Do you even know how to speak (or even just write) proper English?!
Just comment in Tagalog. I’m sorry but I just can’t help myself.
hahaha. nice one kevin
Kasi naman grabe talaga ung English e. Pwede naman mag tagalog, nag fefeeling pang mag English.
anyone suffering intermittent issues with skybroadband near timog area in qc? Mine has been like that for the past couple of months. And as usual, sky won’t believe me :/
sky broadband sucks like hell, it says 4x faster than DSL, but im guessing 4x slower. download speeds are slow, and games are laggy.
I want to get the 6mbps kindly contact me so we can have a transaction 09392952308 Thank you so much
…….
We initially had Destiny cable’s ISP, it was very reliable and had a good customer After that earthquake in Taiwan about a couple of years ago it started to degenerate. Since I am always overseas and go home twice a year only, my sister in law was convince by a smartbro agent and got rid of the cable ISP, smartbro sucks after 3 to 4 months I decided to get rid of it, but they said I still have to pay the rest of the lockin period remaining months which is 8 months equivalent to 8K plus, I told them since I am not the one who permitted the installation and they did not live up to the service they advertised, I need it disconnected. They were looking for my sister in law but she already migrated to the US, so they are out of luck, good for them scammers. I got this myDSL now by PLDT and it seems Stable for the past 3 motnhs , but lately is becoming like the other ones,more down times, intermittent connections, are getting frequent and prolonged. Now I am thinking about switching to SKYbroadband but with all the bad reviews in this forum , I am having second thoughts. Can anybody advise me, who is not an agent of any of the ISPs, but a heavy internet user, since Iam one and do most of my works online. Many thanks in advance.
Rhonnie
My comments weren’t directed to you and yet you reacted. Don’t be such a whining brat.
Anyone using their broadband for VOIP services? How’s the quality?
Meron ba bayan DSL na wired. Kasi nung nag punta ko sa shop ng bayan, sabi sakin wala daw. Hindi kaya gusto lang nila mai market yung wireless? Sino ba may experience sa wireless ng bayan dsl? Pa share naman. Sabi kasi nila itetest daw nila yung speed nung usb dongle nila sa bahay namin para daw makita ko kung talagang mabilis eh. Pero wireless pa rin yun eh, sorry pero parang wala ko talaga tiwala sa wireless after all the stories I heard tungkol sa smart bro na wireless.
I’m using Globe broadband right now and I’m not happy with the services I’m getting most especially on their customer service. Kasi parang recorded message lang pag nakakausap ko CSR nila eh. Paulit ulit lang yung sinasabi kaya in short, wala ka magagawa kundi mag hintay kung kailan nila aayusin yung line mo. Kasi nung last time inabot ako ng 7 days. Lampas na sa pinromise nila na 24-72 hours. Na usually kasama sa script nila pag tumawag ka sa kanila.
Now I’m planning to get bayan Broadband. yung wireless na worth 799 ata yun or 699. Gawin ko sya backup just in case mwalan ang globe.
Ano sa tingin nyo? Tama ba ang move ko ? Kasi in terms of reliability, lahat naman ng network may possibility na mag down paminsan minsan eh. Pero sana lang maliit lang yung possibility na mag down sila ng sabay. Kasi I’m satisfied sa speed na binibigay ng globe. Pero Hindi ako satisfied sa mga times na nawawalan ng internet. This January twice na ako nawala ng internet. At ang reason nila ay affected daw ako ng ongoing system/network restoration nila.
@Lance – Seems like a good idea. Actually I am also thinking of getting another connection. As of now I have globe tattoo prepaid which is a very good back up when my connections at home and at the office are slow or worst no connection at all. Haay naku, mukang matatagalan pa yata bago bumilis connections dito sa atin.
Btw, I heard Liberty Telecom will soon launched its 4G broadband. How true is it?
Anybody in this thread who might have reliable informations kindly share it.
Thanks.
Sa wakas, nagkaroon na rin ng DSL dito sa Nagpayong, Pinagbuhatan, Pasig City.
Salamat sa Globelines!
I’m enjoying their plan 2mbps+landline right now.
Guyz Im thinking of upgrading my connection. Can someone help me, Im currently connected to PLDT with Plan 999 and speedtest.net shows upto 880 KBps
download(bandwith) 400+ KBps upload. Its prettly reliable too.
When I first got it 5 years ago I experienced major downtime for a month. After that its been smooth sailing. I remember only 2 downtimes after thath.
Should I upgrade to a faster PLDT package or should I try Sky Broadband. Im into “major super heavy” internet. It takes a week to finish what I download with at most 100kbps(download speed).
Anyone connected to SKY Broadband, can you take the speedtest.com and pingtest.com and post it here?
Hey guys I need your comments on Sky Broadband. Im planning to switch to a faster connection, not neccessarily a different ISP.
I currently have a connection with PLDT and its been great. I experienced only a moderate downtime a month after my first connection. That was 5 years ago. So until now I have no problem when it comes to service. Its just the speed that I want to improve.
I have, on average, 800kb download(Bandwith) and 400kb upload(Bandwith). Information gotten from speedtest.net
I want to try SKY broadband 12Mbps but I need some comments. Should I try the trial? It may just waste my time.
If you can suggest a better speed package that would be great. I am a SUPER HEAVY internet user. It takes days to finish what I download with
100kbps(speed).
Hey Yuga,
I’m using a destiny cabled internet. Its fast but of course this is just upto 2 Mbps. Very stable connection with at most 1-2 server down per month. though service is poor during evening but like I’ve said i only have 1-2 problem per month so basically you won’t need the support most of the time.
The catch with the and my primary reason for subscription is that I used the same cable wire to view destiny cable.. I just attached a splitter from the main cable and on line goes to the modem and the other one goes to the TV. So for P999/ mos I get cable TV and cable internet.
Something to think about for you!!
Advise lang po sa mga gustong kumuha ng Sky Broadband for gaming:
DONT!
Mabilis po sya for browsing, downloading, VOIP. pero pagdating po sa gaming, it sucks, kasi proxied ung connection. Di hamak na mas mabilis pa smartbro or tattoo pagdating sa gaming.
I have the 6mbps, ok na ok naman, wag lang sa gaming. So I’m not bashing sky at all, just my unsolicited two cents worth.
Tried on: Aion, WoW, Rohan, RF. Pag ok po sa inyo using Sky (esp. Aion), paki describe naman po ng setup para magaya hehehe.
Guys, does anybody here knows what would be the best ISP for an internet cafe with 5 – 10 units of pc’s for online games and web surfing in Brgy San Francisco Maravilla Subd. Gen. Trias Cavite?
BEWARE OF SKYBROADBAND 15 DAY TRIAL – ITS A TRAP
I’ve been using Globe Broadband for years and its basically stable. Had a few issues with it at times, but the issues were more with technical support being so hard to reach, and many times they don’t listen and treat the problem always as if the problem is with my computer set-up even when it is clearly a problem from their end.
But overall, when things are smooth, its good.
This January I decided to test the 15day free trial of SKYBROADBAND. I just tried the 1.5mbps plan and compared it to Globe’s 1mbps. I was amazed at the speed, it was clearly faster and cheaper. And during non-peak hours it would even reach up to 2.7mbps. My sister, who used to work with globelines warned me though that probably, things will be great during the test, but once you subscribe the nightmare would begin.
Boy, was she right. Just over a week after I subscribed, beginning Feb 2, I noticed that during peak hours, there is an immense difficulty to connect to most secure sites. Gmail, Yahoo mail, Yahoo Messenger, and many others. As long as you need to log on, you can’t connect during peak hours. If you can connect it takes many many tries and after long long waits, and then everything is unstable. IStarted calling Skybroadband’s customer service. I explained the problem but they claim nothing is wrong with their system. So we go through all sort of resets, checking configurations, adjusting ipconfig, etc and still the problem exists. They said they will send a technician in the morning. But by 1:30am, things normalized. In fairness, 9am the next morning, a technician came and when he found out what the problem was, he was surprised that the customer service guys didn’t tell me over the phone about that problem. In other words, its either the customer service people are clueless, or they are trying to trick their customers into believing there is no problem with their system.
Anyway, to make the long story short, it is now February 9 and the problem has been happening just about daily. And I have been calling their customer service daily to follow up. Each time I call, whoever answer is totally clueless. Their immediate response is that there is no problem with their system. But I have to explain over and over each time that I’ve been complaining for days. They would then put me on hold, call their system administrator, and when they get back to me they confirm that there is indeed a system problem and that I’m not the only one experiencing it.
After nearly a week I started asking about this problem with SKYBROADBAND in some forums and discovered the following.
Apparently to maintain the bandwidth during peak hours, SKYBROADBAND does something to BLOCK DOWNLOADING. I tested this and it is true. By peak hours, torrent downloading goes down to zero. Limewire reports that it lost the connection to the internet, even though the internet connection is alive and would still rate high on speed tests.
The other thing reported by others is that whatever Skybroadband does during peak hours affects secure sites, https sites. And its true, I’ve been experiencing it everyday. And when I commented about this on facebook, I found out many others were experiencing the same problems.
What’s the point of getting an allegedly fast internet connection if they disrupt your ability to log on to email, to connect to ym, and they prevent you from downloading?
Added to this is the terrible customer service of Skybroadband. They are clueless about what’s going on. I’ve complained everyday for a week, each day having to explain the whole problem over and over again. Plus, I have to counter their persistent pretending that there is no problem with their system. I hate it that they thing we are stupid and that they can convince us that the problem is with our set-up when it is clearly with them.
Also, you can’t even email their customer support as listed in their website, it just bounces back because the mailbox is full.
So, even though my account is barely a month old, I already told them I want to be disconnected by Feb 28 since I already paid until that date. They told me that there would be a disconnection fee of P350! I vehemently objected and told them I refuse to be penalized for their inability to provide adequate internet service. Besides, I never signed their contract. So, if they try to charge me that ridiculous fee, then it will be war.
SO BEWARE OF SKYBROADBAND!!! YOU WERE WARNED!!! THE 15 DAY TRIAL IS A TRAP.