Comments on: SmartBro: Largest Broadband Service in the Philippines

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Fri, 31 Dec 2010 03:40:53 +0000

[...] SmartBro: Largest Broadband Service in the Philippines Latest public report from PLDT Investor Relations showed Smart Bro… [...]

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Tue, 22 Jun 2010 01:27:25 +0000

[...] SmartBro: Largest Broadband Service in the Philippines Latest public report from PLDT Investor Relations showed Smart Bro… [...]

By: Smart SUCKS

Smart SUCKS — Wed, 16 Jun 2010 05:31:54 +0000

Smart is one of the WORST and most CORRUPT companies in the world. Their advertising is FALSE. Their internet infrastructure is not properly equipped to provide true HSPA internet at ful speeds. I have a shareit router for 6 months now. The base station here has been BROKEN for a full 35 DAYS! All I get from the call center support is excuses and apologies.
I’m ready to smash this damned router with a hammer and bring it to the smart service center. I will place the pile of rubbish on their desk and LOUDLY proclaim that SMARTBRO SUCKS and I QUIT! Let them try to sue me for breach of contract- it was THEY who breached it by NOT PROVIDING SERVICE.
If you are considering the shareit router, DON’T DO IT! They didn’t even beta test it- that is what they are doing now, and CHARGING FULL rates to do it. As anybody knows, beta testing is NOT TO BE CHARGED for, it’s only for testing purposes. But Smart is so fucking greedy they will gladly steal your money as if you are a cash cow

By: lhanie

lhanie — Tue, 26 Jan 2010 13:55:01 +0000

almost 1 month palang ako nakakabit di na me makaconnect ng tumawag ako sa customer service d nila alam ang gagawin ang sabi pa bnblock daw yun signal eh sa kanila naman galing iyon divice bakit ganon ang technician nila ay para sa internet lang daw walang pwedeng magservice sa bahay,tapos free installation daw pero siningil kami ng 1700 ng nagkabit ask ko lang mas oky ba ang globe broadband compared dito sa smartbroadband.pls sobrang stress na ko plano ko ng ipatanggal

By: nell

nell — Sat, 21 Nov 2009 18:35:03 +0000

smartbro is a bullshit!!!

By: roland

roland — Sat, 07 Nov 2009 04:29:42 +0000

kindly please help me what to do with my smart broadband connection. I have my wireless router but it does not function when i connect to smart broadband connection… are there any alternative on what to do… please give some procedure to follow on how to activate the wireless router using the smart broadband connection… thank you and more power….

By: Chino

Chino — Sat, 29 Aug 2009 01:11:28 +0000

SmartBro Plan 999 is the best, unlimited internet up to 1Mbps!

If u have any inquiries, just email and give me your location

smart_bro@ymail.com

Thanks.

By: sparrow

sparrow — Wed, 10 Jun 2009 04:00:38 +0000

ang hina ng smart. marami subscriber ang di satified sa service nila. wak kau pabiktima

By: driftracer85

driftracer85 — Fri, 29 May 2009 23:31:25 +0000

The problem with Smart is that their customer service representatives are NOT Smart. Do they call themselves technical support representatives??? Most of us in this forum even know more things than them.

Most of their representatives are useless. After a month of slow 3G/HSDPA connection, I was able to fix the configuration myself!!!!

By the way, the Smart Bro USB Modem is way better than the Canopy Subscription. I’m wondering why the Canopy Subscription cannot do 2mbps…

By: juliet

juliet — Tue, 10 Mar 2009 17:53:33 +0000

any help how to email thier lousy company,i been trying to find thier contact email add..if i was on PI they cant do this to me,they will be in trouble,gonna publish it online and tell thier loads of shit

By: juliet

juliet — Tue, 10 Mar 2009 17:49:13 +0000

i hate this smartbro i been paid my relocation for 1450 on my new place,but until now i havent go connection ,i been trying to call them but unfortunately its fortune to call them cause i was here in hte Uk ,i been dying to chat to my kids,but still no luck,tough so im gonna mmake some comment on thier awful company

By: carlo_cortez

carlo_cortez — Fri, 06 Mar 2009 14:57:16 +0000

I don’t believe for the service of SMART! They kept on fooling our fellow Filipino to rob the transaction and the service is just a bullshit! Many Filipinos are complaining about those very stupid services by SMART. SMART employees are kept on focusing on sales and not on services. They don’t care about the concern of SMART subscribers. I wanna piss up, SMART employees, you’re just a fucking liar! Mr. Napoleon Nazareno, you’re the ignorant for the Filipinos!

By: raven

raven — Sun, 11 Jan 2009 02:20:40 +0000

what is useful, SmartBro or Globe broadband?

By: Tsong

Tsong — Thu, 20 Nov 2008 12:54:38 +0000

384,000 subscribers? i bet 99% are the unhappy ones.

this kind of reports are misleading and should be stopped. there should be a breakdown on how many are satisfied and dissatisfied subscribers.

By: susan

susan — Thu, 02 Oct 2008 09:35:29 +0000

,,,uhmm.
pwede pu b ung 4ever connected tas isang byaran nln?
kung gnun..mgkno?

By: LOKU

LOKU — Sun, 14 Sep 2008 01:01:45 +0000

SHIT,,,, Pagkabit palang 20-40kbps, sabit ng technician na nagkabit yon lancard daw. noon nakakuha ako ng isa pa computer ganoon parin( tanga technicain).. tawag ako ng tawag sa hotline(*1888) lagi sabi 22-48hrs day.. umabot na sa isang buwan doon lang nila naayos….nakakakuha na ng 80-350kbps, pagkraan ng 2 week balik nnamn sa 4-40kbps, at nawawala pa connection….

sevice 2/10
connection 2/10

recommendation:
PLDT, OR any Cable modem, Globe(ok pa namn sa ngayon)

By: Goe D

Goe D — Fri, 16 May 2008 20:50:00 +0000

Good info and timing on my coming vacation this summer (U.S) in the Philippines. I called my brother and asked what is the best broadband co. that I can use during my travel and he told me of this Smart Bro. Googling on it and figured out I can saved more Php or $$$ using it. Is it true that I need to pay the unit for Php 4.5K and Php 10.00 for every 30 mins? Please confirm. I’ll be working in Manila for 1 week and a half. If anyone can direct me to a seller/distributor, email me details @ goed@ebenta.com and leave your # so I can reach you on June 8. I’ll be using the service from June 10-July 3.

Thanks for this great post, Abe.

By: geocine

geocine — Fri, 16 May 2008 20:14:38 +0000

my i’ve been a smart broadband subscriber since it was released as smart wifi.. fortunately, all my problems were gone when they changed the name to smart bro..

By: BrianB

BrianB — Thu, 15 May 2008 07:46:33 +0000

blozoom,

you think that eee pc is free? Nope. Compare the connection speed with the price of other connection speeds. Kasama na yan sa presyo.

By: blozoom!

blozoom! — Wed, 14 May 2008 12:34:43 +0000

^yeah man, gabi lang meron connection. . finally our condo-bldg opened up for globelines entry. at least @ P1500 may landline na, asus eepc pa and broadband. globe is FAAAAAAAAAAAAR from perfect, but im 100% sure, it can be as bad as my smartbro.

By: vaughn

vaughn — Tue, 13 May 2008 23:55:30 +0000

good for you blozoom, i still have 2 months left in my lock-in. it gets worse when its raining, it wasnt like this for the first 6 months

By: Why Smartbro is the largest Broadband Network in the Philippines | Normanski

Tue, 13 May 2008 17:41:05 +0000

[...] with all the bad feedbacks, Smartbro has managed to become the largest broadband network in a relatively short span of time. Like with all successful business they found a [...]

By: blozoom!

blozoom! — Tue, 13 May 2008 08:49:53 +0000

they are the largest and the awfulest. 3 days to go smartbro and out.

By: Jan Alvin

Jan Alvin — Tue, 13 May 2008 00:07:50 +0000

I hope they maintain the quality of their service with this huge increase of subscribers per year/quarter.

By: yuga

yuga — Mon, 12 May 2008 16:01:02 +0000

Ahh, that’s the amount of new subscribers for that quarter.

By: Alfie

Alfie — Mon, 12 May 2008 15:49:06 +0000

What’s that short bar beside the tall bar?

By: BrianB

BrianB — Mon, 12 May 2008 08:12:34 +0000

OFFER: Anyone who wants to get rid of his pre-existing Globe Innove Internet account, I can take it off your hands. Just email me on my link above or here (arv_brotarlo_05 at yahoo .com).

You will have to transfer it to my new address. I’ll even give you an Ibiza Rhapsody:
http://www.amazon.com/ibiza-Rhapsody-H1A030BK-Wi-Fi-Player/dp/B000XRQ2Q6

for your trouble. If it’s a 2MB with landline, I’ll appreciate it. Pwede rin 3MB.

Globe is very tentative about approving a new application for me. Your account should be problem free though.

By: Bigbird

Bigbird — Mon, 12 May 2008 07:59:07 +0000

hmmmm… is this good or bad???