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March 23, 2009

Dells sells Pasay operations to Teleperformance

I blogged about this last April 2008 from a tip given to me and though there was no solid evidence then, it turned out to be partially true. Dell Philippines has sold its call center at Mall of Asia, Pasay City to Teleperformance.

In a report by Inquirer.net, only the Dell Pasay call center has been sold but leaving the Quezon City operations still intact. The amount of the sale was undisclosed but a former employee claims the unconfirmed amount to be around Php200 million.

Dell tech and customer support will still be provided by Teleperformance and some employees (management level) will be retained by the latter. Everyone will be asked to submit their resignation letter as announced last Friday, March 20, 2009.

The fate of most Dell call center employees in the Pasay operations is still unknown. Once they’ve officially resigned, they may be able to apply again for the same job over at Teleperformance.

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37 Responses to “Dells sells Pasay operations to Teleperformance”

  1. ron says:

    looks like any discussion about call centers can still start a good and sometimes fiery conversation.

    the posts above are proof enough for me :)

  2. vicky says:

    This inquiry was addressed to HR office. I just wanna inquire about this important matter. Is it true that your signing bonus was 10k? And it was taxed up to 3thousand pesos? So you only give the partial bonus for only 2 thousand? It’s ridiculous! Please confirm. Thanks

  3. Dell TP says:

    Vicky.. its true.. for those tech who is a year or less than a year tenure on dell they received less than 10k with more than 25% tax on it… another thing is I thought rumors about salary disputes and problems with TP is not true but i experienced it my self… :(

  4. DELL ANZ says:

    I started in Dell at 2007. From DOC to XPS. I already heard news about this after a meeting with the Bombay bosses (which smells bad) around 2008. I thought Bombay bosses did not push through the plan after they added another support which is ANZ for AU and NZ consumers December of 2008. Right after New Year BOOM! That’s it! So fast! I’d heard that TP will taking over. WOW! DISPUTES! The announcement was on March then I left Dell around August. Guys, for those who wants to apply in a call center PLEASE AVOID TELEPERFOMANCE…THEY DON’T PAY FAIR…EVERY PAY DAY… SALARIES HAS DISCREPANCIES AND DISPUTES! THEY SAY ITS BECAUSE OF THE TRANSITION! FUCK YOU LIAR TP! THIS FUCKING PAY HAPPEN TO ALL TP SITES…NOW! HOW WOULD YOU SAY THAT ITS BCOZ OF TRANSITION? BITCH INDIANS! CONTROLLING DELL ASIA AND PACIFIC SUPPORT!

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  6. The price of D7000 with body only at $1,200 is considered quite steep and there’s not much improvement as compared to the D90.

    I will still stick with my D90 for sometime.

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