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BDO Cash Card ATM Serious Defect

A blog reader texted me this morning about an incident he had with his Banco de Oro ATM Card. He then pointed me to his blog where he recounted the incident:

ooops!
banco de oro’s (BDO) atm system lets
BDO cash card international cardholders
make balance inquiries and withdrawals
without the need for their personal identification number (PIN)!!!

*after inserting my card in a BDO atm machine
at Sotto St., Makati, to make a balance inquiry,
i mistakenly pressed the OK button before entering my PIN.
to my surprise, the machine took me to the selections menu
where i successfully made a balance inquiry and withdrawal !!!

this is a BIG concern for all such cardholders…
either the cards are defective
or bdo’s security measures aimed
at preventing fraud and theft
are flawed or have been breached.

bdo people! please look into this matter immediately!

*the anitokid asked four of his friends
to try their respective bdo cards
and all had the same results! tsk.

If you have a BDO card, do try it yourself and see if this also happens to you. The problem could be in their system ands not he cards. When it does, report it to their customer service asap.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

100 Responses

  1. Avatar for Allan ledesma Allan ledesma says:

    Last 31 Dec 16,my daughter have a 17,000 balance in her land bank ATM card and she was able to withdraw in Pasay BDO ATM booth in the amount of 2000 with receipt indicating that she has 15k remaining balance . however when she balance it on 01 Jan 17 st BDO atm booth at Gate 3, Fort Bonifacio, she was dismayed and disappointed because the balance was only 3k, where’s the 12k, she never had an authority to complaint with coz it was holiday. Result she never had have things to spent for the holiday coz no more money to spent. Hsst. Land bank had promised to return the money but until now we never info from land bank. Pres Duterte pls help us

  2. Avatar for Abby Abby says:

    Akala ko nga maganda ang bdo. Yun pala mas-worse pa kesa ibang bank! Nung nasa saudi pa ako nagpadala ako ng 1k sr sa bdo account ko. D natanggap. Nung nagreklamo ako sa enjaz may error pala sa pangalan. So i rectified it. Ang name na pinalit ko, dun ako lagi nagpapadala and ok naman laging natatanggap. After 2 days d pa din natanggap, so araw2x akong bumalik sa enjaz para mangulit if bumalik ba pera or may mali ulit. Sabi sa enjaz wala daw mali sa system nila, kung meron mang error, sa part na yun ng bdo. Nag-exit ako after a week, nagpunta agad ako sa bdo sm cdo nag-complain ako. Ang error daw is christina abigail ang receiver’s name eh ang sa bankbook, chrisina lang. Sabi ko, lahat ng documents ko christina abigail, bakit christina lang nilagay ng teller nu sa bankbook. 2nd, matagal na ako nagpapadala sa christina abigail, bakit ngaun hindi tinanggap?! Gusto nila icorrect ko sa saudi. Sabi ko, excuse me, exit na po ako, hindi na ako babalik sa saudi plus sabi sa enjaz dito na daw yan icorrect. So nag-email ang supervisor sa main bdo at sabi sa main bdo magbigay daw ako proof na d ako babalik sa saudi. Eh nabusy ako mag-alaga ng may sakit, it took me two months para makapag-submit ng documents nung sept 2014. Wow kanina tumawag ang bdo sm at sabi binalik na daw ng bdo main ang pera sa affiliated bank sa saudi kasi ang tagal ko. I know, may kasalanan din ako pero alam naman nilang may issueyun bakit pa din nila binalik at bakit ang tagal nila mag-ffup?! Hi-tech na ngaun, puro email na. One month talaga?!

  3. Avatar for winair winair says:

    BDO sucks! Please read my own fraud experience with BDO.

    http://winexpose.wordpress.com/2012/10/02/bdo/

  4. Avatar for jonel jonel says:

    mganda naman sa bdo

  5. Avatar for bobong bobong says:

    wag ka na nga mag cash card, Panay na nga reklamo sa ATM cash card ng BDO kacash card ka pa. mywallet ATM na lang gamitin nyo la pang hassle na ganyan, sa RCBC bankard.com kayo mag-inquire. pwede pa sa paypal kung may online business kayo.

  6. Avatar for bobong bobong says:

    wag ka na nga mag cash card, Panay na nga reklamo kacash card ka pa. mywallet ATM na lang gamitin nyo la pang hassle na ganyan, sa RCBC kayo magapply. pwede sa paypal.

  7. Avatar for newbie newbie says:

    pano po mag withdraw gamit yung cash card..newbie lang po ako..pwede po malaman yung steps.

  8. Avatar for tysha tysha says:

    lipat na kaayo sa ibang bank…wlang kwenta tagala yang BDO kahit debit.cash card kahit credit pangit ung service nila sobra

  9. Avatar for seph seph says:

    BOBO yan si bobo eh, nakikisali din naman alam pinaguusapan…bobo talaga

  10. Avatar for seph seph says:

    BOBO yan si bobo eh, nakikisali din naman alam pinaguusapan…bobo talaga

  11. Avatar for Ace Ricafort Ace Ricafort says:

    Anong bino-bobo mo? Naiintindihan mo ba ang pinag-uusapan? Kung maka-bobo ka. Nakakahiya naman sayo, summa cum laude ka eh.

  12. Avatar for bobo bobo says:

    It’s a new feature of BDO. BOBO!..once na mag withdraw ka na or inquire ng balance it will ask for your PIN!

  13. Avatar for Ace Ricafort Ace Ricafort says:

    Just saw this post. Do you know RCBC’s MyWallet? Cash card din sya and never ko naexperience yung mga ganyang error. May bayad nga lang sila na P10 everytime mag deposit pero okay pa rin kasi kahit magkano saka kahit saang RCBC pwede mag deposit. Gamit na gamit ko nga yung card pag nagpapadala ako sa nanay ko.

  14. Avatar for danica danica says:

    attn : Banco de 0r0 VMALL greenhills …

    I have the same experience with BDO VMALL greenhills manila, im using my chinabank account I withdraw 10k no cash, nor receipt was dispensed in machine, transaction say it was over withdraw for the day .. thats why i was lil bit shocked because i know 20k is the limit to withdraw each day i stand a lil bit and thingking why? n i moved to int0 chinabank atm and its say im 0ver withdrawal f0r the dAY wtf is this? receipt was dispensed as well.The next mrning ill g0 again in VMall greenhills chinabank and c0mplain why i cant withdraw 20k in a day? they said u can try it n0w if still u cant withdraw tht am0unt n cme back again here…… but when im try its damn bullshit the 10k i withdraw in bd0 is deducted int0 my acc0unt its really disgusting s0 i file c0mplain t0 my bank they give me referrence # they said wait f0r a week it was happen 0n 0ct 2010 until n0w n0 respnce frm bd0 …. my bank says they see tht it was despence but wtf n0 cash and n0 receipt 0n it ….. I immediately went to BDO VmALL GREENhills but seems they n0t entertain me and they advised me to contact Maybank customer service so I did,. This case 0ver 1 mnth c0mplain ..and as s00n i arrived frm my h0liday in kl . i’ll file a legal acti0ns 0n this and put y0u 0n shamed 0n the media..

  15. Avatar for bona bona says:

    oh shit! kakaopen ku plang dito ai. sna di aku malasin!hmpf!

  16. Avatar for Hotmama Hotmama says:

    stupid naman ng nag start nito years back, nagpopost na e hindi pa nagtest. pressing ok before entering your pin does take you to the menu pero wala ka namang magagawa na changes or withdrawal or balance inquiry. maeject lang ang card mo dahil hindi pumasa sa security test ng PIN

    isa ang BDO sa mga atm na hawak ko ngayon and I think pare-pareho lang naman ang mga ito. Nasa tao lang kung paano umintindi sa nangyayari

  17. Avatar for hotpapa hotpapa says:

    Hindi cguro maganda or sa madaling salita eh bulok atm ng BDO. Kasi sa Land Bank atm, kita agad kung hindi nag dispense ng pera or kung kinuha uli ang pera dahil natagalan kang kunin. May accounting ng pera sa na dispense at natitira sa machine. Cguro may Arroyo sa mga taga BDO.

  18. Avatar for mackers mackers says:

    buti pa sau na ibalik sakin til now wala parin.

    wala n hindi n ako umaasa…^X^

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