An old friend asked me to post this on my blog, hoping Sun Cellular would listen and read:
Opening a New Sun Cellular Account
To Whom It May Concern:
Last 18MAR06 I applied for a new Sun Cellular account. I have passed
the necessary requirements as stated in your website.1. Completely filled-up application form.
2. Valid ID – SSS ID.
3. A. Proof of Billing
– Electricity Bill
– Water BillI live in a condominium where the electric and water bills do not bear
the names Meralco or MWSS.B. Proof of Income – Form 2316 and last 2 payslips.
I vividly remember the lady attending my application informing me to expect 2-3 days processing time. Great!
After 1 week I receive a call requesting for additional statements. Recalling that the statements I provided (water and electricity bills) might not be acceptable, I decided to forward my last 2 credit card statements. I intentionally crossed out my credit card numbers.
Today (28 of March ’06) I receive a call informing me to submit another creditcard statement with my credit card numbers revealed. I will do no such thing and I demand a valid explanation. Anybody in their right mind will not disclose their credit card information to anyone who already has one’s personal information.
I believe I have submitted the necessary requirements. Either you approve my application or not, I don’t really care anymore. I’m no longer excited.
This will definitely fall on deaf ears. Prove me wrong by giving me a response. You know how to reach me.
Regards,
Chester Cheng
9 years Globe subscriber
The last line reads “9 years Globe subscriber”. If you can’t accomodate this switcher, I don’t think you deserve to have loyal subscribers.
Para sa lahat , Mura nga ang SUN pero mapapaMURA kanaman sa mga tanga at napakabobong mga customer service reps nila….haist at mga sinungaling pa mga manluluko at ubod ng panlilinlang. kaya mga consumers matoto na kayo gumising na..wag na paloko sa SUN na sinusunog tayo sa sarili nating mantika….
SUN CELLULAR SERVICE = -100! liars!i’ve given all the requirements its been more than 2 weeks already no updates or whatsoever given. FU and your family!
im having problem wth a sun user(09339172411).this user keep texting us lewd, malicious & quite dsturbing messages w/c all of them are untrue.i want that # block.and whoever that person is…bahala na lng c Lord.
I totally agree.. I have submitted all necessary requirements already and keep the 3-4 days processing agreement. It has been two weeks now and they always say the application is still in status.