First time this happened to me was last Saturday when suddenly I lost network service. I thought it was because I was driving down the basement parking of Robinson’s Magnolia but even after several hours and leaving the mall, the problem persisted.
More than 10 hours later, I went home to replace the nano-SIM with the new one that was sent to me a couple of days ago. I thought Globe deactivated my current SIM so I could use the new SIM with the iPhone 5 they sent me (it’s odd though that they’d deactivate it first). The new SIM didn’t work either so I called up CSR (surprisingly, got a reply on the first ring).
After explaining the whole incident, I was told to just reset my network settings. Before this, you have to shut down your iPhone by pressing the power and the home button for at least 10 seconds until it shuts down and the Apple logo appears.
From the Home Screen, go to Settings, then select Reset (at the bottom end of the listing) and select Reset Network Settings. The iPhone will then search for a network to connect to. Fortunately, my network service came back. The following day, it happened to me again, but this time I knew what to do.
This is just in case this happens to you too (not sure if this is caused by the new LTE nano-SIM from Globe).
Good thing I’m smart. I mean I’m a Smart subscriber.
It happens a lot on my 4s.. and what I do is do a phone reboot to restore network. This might be a lot faster.
Twitter: Venom_Dark
says:
or the easiest would be to toggle your airplane mode 2-3x times till it can reconnect again to the network, usually this happens due to the auto network search that in the phone’s settings. or your connection switched from a lte-3g-2g connectivity. in any case toggling 2-3x the airplane mode would do the trick no need to reset your networks.
Twitter: vekou
says:
Yes, it’s true, you just have to turn on airplane mode, it works all the time for me, though I don’t have to do it twice or thrice, just once will do, at least on my Android phone.
I’m pretty sure that this thing happens on almost all Globe subscribers, what I’m not sure is how Globe is addressing this issue that has been prevalent months ago. If this issue is the effect of upgrading the network, it’s fine, but if they can’t resolve it, better switch back to the older setup.
I’ve experience this no service thing w/ iphone 4 too.. usually it happens randomly. I just reboot my phone and it goes back, btw, I’m using smart.
The easiest way is to throw your iPhone and get a new phone.
LOL the problem is your network. You should change it and never bother with crappy service again :)
you sound like you’re from smart or binabayaran ng smart. which one is it? this is coming from stories that smart is paying a lot of netizens to spread crap about others.
Bobbo, marami may alam na palpak ang globe. Engot naman.
Wait, you already have lte sim from globe? Fortunately
I have not encounterwd this problem, fingers
Crossed. Btw im using iphone 5 from globeo
been happening on my s3 too this past couple of weeks. globe talaga ang salarin.
Actually, may issue tlga ang Nano sime na lte activated na. When I got my iphone last dec 14, I was able to surf using Edge but when 3G is enabled ayaw na. so upon surfing the web.. sabi nila punta daw sa Globe Business Center then alam na nila gagawin… apparently papalitan nila yung sim mo with lte disabled sim.. pero meron ngang work around which is to set automatic network search to manual then choose sun, then back to globe.. then when it changes back to Edge, just toggle the Air Plane mode on and off…
Twitter: SahleehSanDiego
says:
onga eh. ang weird. pero ako ok na when i jumped to 6.0.2 pero may ibang areas na nagno-no service ako then i’ll use airplane mode for few seconds.
Twitter: jozefrockz
says:
this happened to me on my iphone with Sun Cellular. at first i thought it has something to do with the sim card but after replacing a new micro-sim still the issue persists.
I think it has something to do with the firmware could be IOS 6, not sure.
Twitter: SahleehSanDiego
says:
omg. eh sun cellular is under smart network ah. pero try mo po mag upgrade to 6.0.2 kasi ako almost ok na po eh. hth
nangyayari din ito sa Motorola Droid Razr ko under Globe, on and off ang signal if 3G connection ko…and there is a time na talagang wala nang signal, all I have to do is restart my unit.
Hassle man, tiis lang…there is no perfect telco naman eh…sanayan lang yan!
(more than 10 years globe prepaid user – with the same number)
i have the same problem with my note2. i live in antipolo and globe signal has long been erratic and only accessible in a few locations at home. first time this happened was arounf 3rd wk dec. i didnt have mobile data access even though i was already in a good signal area; i thought something must have just stuck somewhere. i did network search and somehow got hspa+ at once. then the problem just kept recurring up to now. a few days ago i was at robinsons metroeast where i had full bar signal but my son who was in another area of the mall couldnt reach me through his iphone 4s for over an hour. not one of his continued attempts at calling ever registered on my phone. i hope globe gets their act together soo. smart is not an option for me since i really hate the inutile customer service of anything mvp touches!
Nangyari din ito sa iphone 5 ko. So what i do I just to turn off my iphone and then reboot, tapos maghahanap sha ng signal na. Sayang nga lang kasi ang mahal ng bili ko sa iphone 5, tapos i-on/off ko lang ang phone ko…. Hayst…..
Is there any experiencing when somebody calls you ur fon is cannot be reach and no text is coming. But when u call and text ur calls and messages are succesful and it was immediately received by the recipient. After doing all the remedy suggested by globe still the problem exist and I also tried changing my nano sim for the 3rd time and still same problem exist. When I tried another network sim like Smart no problem was encountered. My newly purchased iPhone 5 was also replaced by the store but still the problem is the same. Pls help??? Thanks!
This is the perfect site for anyone who wants to understand
this topic. You realize so much its almost
tough to argue with you (not that I actually
will need to…HaHa). You definitely put a new spin on a topic that’s been written about for years. Excellent stuff, just excellent!
Ganito rin problema ku. NO SERVICE ang GLOBE SIM KU SA IPHONE 5? Ive been resetting it over and over pero di pa rin ngkasignal? paanu ba ito? Please help po.. Di rin xa nkaupgrade to ios 6. Need ba talaga iupgrade yong o.s para mkasignal?
Hello po. This is my problem naman po. Jinailbreak ko po ung iphone 4 ko kasi sobrang baba ng ios nya. Eh it was from Japan po kaya medyo nahirapan along ayusin. Before i jailbreak it, i removed my sun cellular sim and nilagay ung original sim, then nung natapos na po syang i-jailbreak, nilagay ko na po ulit sun sim ko na may gevey sim kaya lang invalid sim daw po. Hope na matulungan nya po ako :( thank you!