Archive for October, 2006

Sr. Sourcing/ Procurement Specialist

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Sr. Sourcing/ Procurement Specialist TeleTech Customer Care Management Phils., Inc. Pasay City

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 33,000 employees in over 65 customer management centers More >

Finance Supervisor

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Finance Supervisor LogiCall Makati City

LogiCall specializes in Customer Relationship Management (CRM) and develops the infrastructure needed to successfully support both inbound and outbound campaigns, providing the necessary resources and solutions specifically customized for the requirements of our clients. Our facilities and services provide our partners with improved and reliable customer service, increased More >

Entertainment Transcriptionists

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Entertainment Transcriptionists PeopleSupport Philippines, Inc. Makati City

PEOPLESUPPORT is one of the largest leading US-based providers of offshore business process outsourcing (BPO) with over 7,000 employees spread out in world class facilities in Southeast Asia and Costa Rica.

With headquarters in Los Angeles, California, PeopleSupport services clients in a variety of industries, including More >

Operations Manager

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Operations Manager eTelecare Global Solutions Inc. ( Cebu, Libis, Makati )

Responsibilities:

* The Operations Manager is responsible for one program or a portion of a multi-site (call center). He/she works to meet or exceed client value metrics in collaboration with the Client Manager and the Site Director. The Operations Manager also ensures More >

Real-time Analyst

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Real-time Analyst People Support ( Makati & Cebu )

* Perform real-time monitoring and schedule adherence tracking (24 x 7) * Verify communication of all information relevant to staffing * Act as cross-functional single point of contact for Workforce Management with Information Technology and Telecommunication regarding system related issues that impact production. More >

Part Time Customer Care Representative

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Part Time Customer Care Representative Convergys Makati

* This CCR will be a Market Research Interviewer who conducts surveys with consumers about various topics/products/services. * An employee must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime. * Typical work schedule covers four More >

Team Leader Inbound Customer Service

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Team Leader Inbound Customer Service Commonwealth, Quezon City

REQUIREMENTS:

* Fluent in oral and written English * Must have 1-2 years solid experience as a Team Leader (in an international call center) preferably in a customer service account * Must have at least 2 years automotive retail/wholesale dealer sales and/or service experience More >

Fraud Analyst

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Fraud Analyst JP Morgan Chase Bank

Responsibilities:

* Investigates questionable credit card activity. * Contacts customers, blocks account from further fraudulent activity. * Responds to Visa and Mastercard authorization inquiries. * Validates fraud claims. * Attempts recoveries through chargebacks. * Relies on analysis skills to make credit decisions

Requirements:

* Contact center experience is More >

Talent Acquisition Advisor

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Talent Acquisition Advisor Dell Philippines

RESPONSIBILITIES:

* Search, identify, interview candidates for open positions. * Assist in management of agent testing lab as needed. * Responsible for developing, implementing, and maintaining a strong candidate experience. * Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for More >

Customer Care Representatives

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Convergys Customer Care Representatives

REQUIREMENTS:

* Applicant should have completed at least 2 years of college. * Required Language(s): English * Required Skill(s): Knowledgeable in basic computer. * Ability and desire in handling customers with care. * Willing to work on extensive hours and night shifts. * Fresh graduates/Entry level applicants are encouraged More >

Program Supervisor

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Sutherland Global Services Program Supervisor (for Clark, Pampanga) (Central Luzon – Clark,Pampanga)

Requirements:

* General Description of Job Duties – The Supervisor is responsible for leading a team of Customer Services Agents (CSR’s) who respond to client’s customer inquiries via telephone and/or email. The Supervisor is ultimately responsible for the outcome and More >

Call Center Representatives

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Call Center Representatives John Clements Consultants, Inc.

* Handle incoming / outbound calls and answer customer queries * Call / Email / Fax on delinquent accounts * Keep accounts updated with the payment status / customer information * Follow up and resolve any issues being faced by the customer * Research More >

Call Center Agents

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Corporate Executive Search, Inc.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field. * Preferably graduate of Banking, Finance, Business or related field. * Required skill(s): Excellent Communication Skills. * Experience in Financial Services sector (banking, loans/mortgage, insurance, investment, etc.) a strong advantage * With experience in a More >

Looking for Call Center Jobs?

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This blog will deliver the hottest job hirings in the Philippines for Call Centers. Watch out for it soon! Share

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