Acquire Asia Pacific

Customer Service Representative

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Responsibilities:

Deal directly with customers on a daily basis Handle and resolve customer complaints Obtain and evaluate all relevant information to handle inquiries and complaints

Direct requests and unresolved issues to the designated resource

Manage customers’ accounts

Record details of inquiries, comments and complaints

Record details of actions taken

Manage administration

Communicate and coordinate with internal departments

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Customer Service Representative

Share

Responsibilities:

Deal directly with customers on a daily basis Handle and resolve customer complaints Obtain and evaluate all relevant information to handle inquiries and complaints

Direct requests and unresolved issues to the designated resource

Manage customers’ accounts

Record details of inquiries, comments and complaints

Record details of actions taken

Manage administration

Communicate and coordinate with internal departments

Follow More >

Call Center Professionals (DAY SHIFT)

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Call Center Professionals (DAY SHIFT) (National Capital Reg – Ortigas Center,Pasig City)

Responsibilities: TECHNICAL SUPPORT REPRESENTATIVES > At least six (6) months ADSL technical support experience for Aus, US or UK > Dial-up Internet, Windows and Mac OS support experience preferred > Exceptional communication, comprehension and customer service skills required

CUSTOMER SERVICE REPRESENTATIVES > At least six More >

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