Alabang
Human Resources Officer – Employee and Labor Relations
Mar 3rd
Human Resources Officer – Employee and Labor Relations (Alabang – Muntinlupa)
* Checking & validation of discontinuance * Exit interviews * Disciplinary Action Processing * HR Report preparation * Calibration sessions including Code of Conduct and other HR Policies * HR issues follow through * Counseling and consultations * Employee programs More >
Technical Support Representative – Alabang
Dec 4th
Technical Support Representative – Alabang (National Capital Reg – Alabang, Muntinlupa City)
* Responsible for providing technical support solutions according to the scope of work and service level requirements. * Ensures call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely manner.
REQUIREMENTS:
* Preferably a More >
Reports Analyst
Sep 13th
Reports Analyst (NCR – Alabang)
Job Description:
* Roll out daily, weekly, monthly, and yearly reports on all Call Center metrics and ensure, together with the Quality Assurance Team, that all reports will be completely and accurately prepared on time. * Prepare and present accurate and complete service reports to the different clients More >
Language Trainer
May 3rd
Language Trainer (National Capital Reg – Alabang,Makati City,Mandaluyong City,Libis QC)
Responsibilities:
* Facilitates Language Pre-Employment Training and Language Training for Veteran Agents * Prepares Materials for class (modules, assessment tools, certification forms and facilitator guide) * Re-designs simple to moderate modules * Creates simple to moderate training materials * Administers prepared written TNA More >
Central Quality Analyst – Alabang/Cubao
Apr 24th
Central Quality Analyst – Alabang/Cubao (National Capital Reg – Muntinlupa City,Quezon City)
* Monitors Customer Service Representatives/ Telephone Service Representatives performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR/TSR to improve areas of opportunity and reinforce positive behavior. * Participates in More >
200 INBOUND Contact Center Representatives
Feb 9th
200 INBOUND Contact Center Representatives (National Capital Reg – Makati City,Ortigas,Libis,Alabang)
Requirements: Confident Excellent English Communication skills Minimum two year college level requirement Willing to work in shifting schedule Fresh grads are encouraged to apply Applicants must be willing to work in Ortigas, Libis, Makati or Alabang
Interested applicants who wants to More >
INBOUND CONTACT CENTER ASSOCIATES
Jan 24th
90 INBOUND CONTACT CENTER ASSOCIATES (National Capital Reg – Alabang,makati)
Requirements:
* FRESH GRADUATES/ENTRY LEVEL APPLICANTS ARE ENCOURAGED TO APPLY. * The candidate must have a POSITIVE ATTITUDE TOWARDS BEING TRAINED. * An idea of the contact center or call center industry is a PLUS. * Applicants with prior experience and proven track More >
INBOUND CONTACT CENTER ASSOCIATES
Jan 8th
INBOUND CONTACT CENTER ASSOCIATES (National Capital Reg – Alabang,makati)
Requirements:
* FRESH GRADUATES/ENTRY LEVEL APPLICANTS ARE ENCOURAGED TO APPLY. * The candidate must have a POSITIVE ATTITUDE TOWARDS BEING TRAINED. * An idea of the contact center or call center industry is a PLUS. * Applicants with prior experience and proven track record More >
Language Trainer
Dec 5th
Language Trainer
Job Description:
* Training and Development
o Create competency based training materials o Extracting calls for observation o Create, maintain and update Area Training Plan o Perform training on revisions in SOPs and Forms o Create Training Modules and Job Aids to facilitate learning and performance and improve compliance
* Training Needs More >
Team Leader – General Customer Service ( ALABANG )
Nov 24th
Team Leader – General Customer Service ( ALABANG )
* This position is responsible for supporting, coaching, developing and supervising a group of employees in a Service Center/Operations environment.
REQUIREMENTS:
* At least ONE year of experience as a TEAM LEADER in an international Inbound Customer Service account.
* Must be willing to work More >
Customer Care Representatives
Oct 8th
Convergys Customer Care Representatives
REQUIREMENTS:
* Applicant should have completed at least 2 years of college. * Required Language(s): English * Required Skill(s): Knowledgeable in basic computer. * Ability and desire in handling customers with care. * Willing to work on extensive hours and night shifts. * Fresh graduates/Entry level applicants are encouraged More >
