APAC
Customer Service Representative
Sep 15th
Customer Service Representative - Cubao (National Capital Reg – Cubao, Quezon City)
REQUIREMENTS:
* Candidate must have accomplished at least 2 years of College/Certificate Course * Required skill: Microsoft Windows * Above average English communication skills * Applicants must be willing to work in shifting schedules, including graveyard * Applicants must be More >
Inbound Sales Representative
Sep 15th
Inbound Sales Representative (National Capital Reg – Cubao, Quezon City)
REQUIREMENTS:
* Candidate must have completed at least 2 years of College education in any field. * Required language(s): English * Required skill(s): Microsoft Windows and internet navigation * Applicants must be willing to work in Cubao,Quezon City. * Applicants must be willing More >
APAC Jobs in Leyte – Corporate Quality Analyst
Aug 2nd
Corporate Quality Analyst – Leyte (Eastern Visayas – Palo, Leyte)
* Monitors Customer Service Representatives’ performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR to improve areas of opportunity and reinforce positive behavior. * Participates in client monitoring sessions. * Maintains More >
Programmer Analyst – Apac Customer Services
Jun 10th
Programmer Analyst (JAVA) (National Capital Reg – Cubao)
* Assists in analysis, reviews, and program changes to increase operating efficiency or adapt to new requirements. * Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems. * Works with System Analysts to define More >
Jobs Hiring for Cubao – CS Representative
Jun 9th
Customer Service Representative – Cubao (National Capital Reg – Cubao, Quezon City)
REQUIREMENTS:
* Candidate must have accomplished at least 2 years of College/Certificate Course * Required skill: Microsoft Windows * Above average English communication skills * Applicants must be willing to work in shifting schedules, including graveyard * Applicants must be willing More >
Reports Analyst – Apac Customer Services
May 6th
Reports Analyst (National Capital Reg)
• Ensure accurate and timely completion of all reports including daily client reports, reconciliations, monthly reports and additional client report analysis. • Analyze the information in spreadsheet formats, resolving discrepancies and inconsistencies with the appropriate departments (ie. Leads Management, IT, Billing, etc.) • Assist in discussing, designing, More >
APAC Customer Services – Senior Programmer
Feb 24th
Senior Programmer (National Capital Reg – Cubao, Quezon City)
* Analyzes, reviews, and alters programs to increase operating efficiency or adapt to new requirements * Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems * Works with System Analysts to define and More >
APAC Customer Services – IT Helpdesk
Feb 24th
IT Helpdesk (National Capital Reg – Cubao, Quezon City)
* Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution * Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future use as More >
Billing Analyst – APAC Customer Services
Feb 18th
Billing Analyst (National Capital Reg – Alabang, Muntinlupa)
* Analyzes and prepares invoice batches/credit memos. Compiles all miscellaneous billable information including dedicated hours, training charges, fax charges, UPS and FedEx charges, etc (Task performed 40% of time) * Reconciles posted revenue at month end, calculate accruals, create detailed revenue listing and reconcile More >
Apac Customer Services – Facilities Engineer
Feb 16th
Facilities Engineer (National Capital Reg – Cubao, Quezon City)
1. Conducts routine overall system check of the entire facility. 2. Conducts minor corrective and preventive maintenance of company property and equipment 3. Assists and coordinates in the Preventive Maintenance activities of third party service providers to building facilities and equipment 4. Prepares More >
CSR in APAC Cubao
Feb 16th
Customer Services Representative – Cubao (National Capital Reg – Cubao, Quezon City)
REQUIREMENTS:
* Candidate must have accomplished at least 2 years of College/Certificate Course * Required skill: Microsoft Windows * Above average English communication skills * Applicants must be willing to work in shifting schedules, including graveyard * Applicants must be willing More >
Apac Customer Services – Service Delivery Manager
Feb 15th
Service Delivery Manager – Leyte (Eastern Visayas – Palo, Leyte)
• Manages client relationships to ensure clients receive expected value.
• Develops client strategy to achieve expectations and to identify new opportunities for growth.
• Aligns APAC short and long term strategies with the client to maintain and expand revenue.
• Collaborates with other internal More >
APAC Jobs in Leyte
Jan 12th
Customer Service Representative – Leyte (Eastern Visayas – Palo, Leyte)
Requirements:
* Candidate must have accomplished at least 2 years of College/Certificate Course * Required skill: Microsoft Windows * Above average English communication skills * Applicants must be willing to work in Palo,Leyte * Applicants must be willing to work in shifting schedules, More >
Help Desk Analyst – Cubao
Dec 18th
Help Desk Analyst – Cubao (National Capital Reg – Quezon City)
* Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution * Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future More >
Technical Support Representative – Alabang
Dec 4th
Technical Support Representative – Alabang (National Capital Reg – Alabang, Muntinlupa City)
* Responsible for providing technical support solutions according to the scope of work and service level requirements. * Ensures call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely manner.
REQUIREMENTS:
* Preferably a More >
Workforce Scheduler – Cubao
Aug 21st
Workforce Scheduler – Cubao (National Capital Reg – Cubao,Quezon City)
* Analyze call volume to determine scheduling needs. Responsible for scheduling of Customer Service Representatives (CSR’s) including vacation, schedule switches, breaks, and lunches. Includes the generation and printing of schedules for Team Leaders and CSR’s. * Input call volume forecast provided by More >
Central Quality Analyst – Alabang/Cubao
Apr 24th
Central Quality Analyst – Alabang/Cubao (National Capital Reg – Muntinlupa City,Quezon City)
* Monitors Customer Service Representatives/ Telephone Service Representatives performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR/TSR to improve areas of opportunity and reinforce positive behavior. * Participates in More >
Workforce Analyst – Cubao
Nov 15th
Workforce Analyst – Cubao (National Capital Reg – Araneta Center,Cubao)
* Attends to the day-to-day, hour-to-hour and minute-to-minute calls flowing in and out of the call center * Facilitates rollout and implementation of schedule changes to maintain appropriate staffing levels by agent skills * Uses various systems to process reports for Management More >
