Sitel
Customer Service for Credit Card Account – Pioneer, Mandaluyong
Mar 9th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Dec 7th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Customer Care Agents
Dec 7th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Call Center Agent
Dec 7th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Customer Care Specialists
Dec 7th
Responsibilities:
- Responsible for providing excellent customer service to customers through managing day to day customer interactions
Requirements:
• At least 18 years old and above • Applicants should be able to communicate and understand in Cantonese and English • Willing to work on shifting schedules, graveyard, holidays & weekends • Good in giving clear and More >Customer Service Associates
Dec 5th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Customer Service Representative
Dec 5th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Sales Support Specialists
Nov 7th
Responsibilities:
- Provide inbound calls in a timely and professional manner
- Proactively converts inquiry calls into sales.
- Deal with customer inquiries, verifies order and other information
Requirements:
- Customer service & Sales-oriented
- Should be able to communicate in English (written and verbal)
- Sales skills and 6 month sales experience
- With Negotiating Skills
- At least 18 years old and above
- Candidates should have completed More >
Call center associate. Apply now as Tech Support Agent
Nov 7th
Responsibilities:
- Provide clear inbound communication through telephone technical support
- Provide excellent customer service solutions to users pertaining to PC technical problems
Requirements:
- At least 18 years old and above
- Should be confident to communicate in English
- Willing to work on shifting schedules and holidays
- Customer service-oriented and highly technical
- Must be familiar for with common technical terms and More >
Call Center Agents
Oct 4th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Customer Service Agents
Sep 29th
Responsibilities:
Take Inbound Calls for collections Able to convince others through discussion, explanation & reasoning to accept view Ability to build and gain the customers trust by listening & understanding, and where possible, exceeding their needs Dealing with all calls politely, courteously, professionally and assertively
Requirements: Applicants should be Filipino citizens More >
Coach for Telco Account – Eastwood
Sep 26th
Responsibilities:
The Coach will supervise 13 – 15 agents and will effectively manage the integration of the account's directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side call monitoring with each agent according to More >
Technical Support Specialists
Sep 19th
Responsibilities:
Provide clear inbound communication through telephone technical support Provide excellent customer service solutions to users pertaining to PC technical problems
Requirements: At least 18 years old and above Should be confident to communicate in English Willing to work on shifting schedules and holidays Customer service-oriented and highly technical Must be More >
Looking for a Dayshift account in Eastwood, Libis? APPLY NOW!
Jun 10th
Responsibilities:
- Deal with Customer’s inquiries through phone and gives excellent Customer Service.
- Ensure that incoming telephone calls are answered in a timely and professional manner.
Requirements:
- Applicants should be Filipino citizens or hold relevant residence status
- Fresh graduates/Entry level applicants are encouraged to apply
- Candidates should have attended/completed at least 2nd year College of any course More >
Customer Service Associates needed for a TRAVEL ACCOUNT
Jun 10th
Responsibilities:
- Dealing with all calls efficiently, courteously, and professionally while being consistent with the policies
- Being fully proficient in the use of tools and systems, and being fully knowledgeable about the products, services and offers
- Being fully aware of process updates, current promotional offers, current website issues and travel conditions which will affect the More >
Urgent Hiring – Customer Care Associates for a Telco Account!
Jun 10th
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to More >
Team Leader – Tech (Leading Software)
Jun 6th
Responsibilities:
The Coach will supervise 15 – 16 agents and will effectively manage the integration of the account’s directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side call monitoring with each agent according to customer-specific certification/re-certification More >Team Leader – Tech
Jun 6th
Responsibilities:
The Coach will supervise 15 – 16 agents and will effectively manage the integration of the account’s directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side call monitoring with each agent according to customer-specific certification/re-certification More >