* Minimum of 2 years College/University education or graduate of any Technical or Vocational course. * Sales/up-selling experience is preferred but not required. * Experience with the Airline or Travel industry preferred but not required. * Customer Service Skills.Share this:
IT Staff (Technical Support Engineer)
* Provide first level technical support, advice and assistance for company employees * Maintain a high level of understanding of client specific applications to maximize troubleshooting abilities to resolve issues * Maintain asset and inventory records and conduct periodic audits to ensure the validity of these More >
* Will provide leadership, support and guidance to frontline staff to assist in achieving and maintaining the productivity targets identified in contracts. * Coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner. * Develop all frontline personnel and be a positive role model for More >
* Execute workforce management functions such as forecasting, staffing and scheduling, real-time queue management, data and trend analysis * Generate interval reports from an ACD system that shows statistical data on agent efficiency and productivity * Monitor schedule adherence and attendance vis-à-vis approved schedules * Coordinate and collaborate with More >
IP Relay Operators
* Provide communication assistance to North American-based speech- and hearing-impaired individuals via chat protocol.
* Very good English communication skills (including pronunciation, intonation, vocabulary, grammar, spelling, and comprehension) * Neutral/Close-to-neutral accent * Sufficient exposure to various American accents (like through audio-visual media and direct/phone interaction with North Americans) * More >
* Management responsibilities for the operation and administration of the company’s internal networks, servers, email and network security systems * Administration and maintenance of mission critical web and database servers hosted mainly within the company. * Configuration and set-up of all new server systems required either internally for the More >
Italian Speaking Customer Service Representatives
* Candidate must possess at least a Bachelor’s/College Degree in any field. * Required language(s): English, Italian * Applicants should be Filipino citizens or hold relevant residence status. * Fresh graduates/Entry level applicants are encouraged to apply. * 1 Full-Time positions available.
Stellar Global Solutions Philippines G/f Superstore More >
CSRs for an Australian Directory Assistance Program
* Provide telephone information from central office switchboard. * Refer to alphabetical or geographical reels or directories to answer questions or suggest answer sources. * Keeps reels and directories up-to-date. * Maintains record of calls received. * Suggests alternate locations and spellings under which More >
CSRs for Outbound Collections Account
* Collect payments from various customers through outbound calls. * Ensure that call quality is observed while rendering excellent customer service.
* Completed at least 2 years in college * Experience in Collections is preferred but not required * Must have excellent English communication skills * Must More >