Verizon Business
Traffic Analyst – Verizon Business
Jan 26th
Traffic Analyst (Workforce) (National Capital Reg – Makati City)
Responsibilities:
* Completed any 4-year College Education * Strong math skills and statistical report analysis of call volume variables such as; ASA (queue delay times), AHT/AWT, Occupancy, % Calls offered and % abandoned; knowledge of Automatic Call Distribution systems (ACD). * General experience working More >
Traffic Analyst in Verizon Business Alabang
Jan 21st
Traffic Analyst (National Capital Reg – Filinvest Corporate City, Alabang)
Responsibilities: PRIMARY AREAS OF RESPONSIBILITIES:
* Partner successfully with MCI and vendor personnel as well as other Operator Network Centers nationally to ensure customers receive “best-in-class” service in the most cost efficient manner possible. * This also entails effective utilization of a combination of More >