IT HELPDESK in Ayala Alabang

IT HELPDESK
(National Capital Reg – Madrigal Business Park, Ayala Alabang, Muntinlupa City)

Responsibilities:

IT Helpdesk Analyst

* The Helpdesk Analyst will provide frontline IT support for employees that are experiencing issues with company hardware or systems.

Requirements:

IT Helpdesk Analyst
•Provides technical support to customers, answering complex questions on function and usage of IT Services via the telephone, email and/or Internet.

• Serves as primary support liaison between the IT and end-user.
• Familiar with current IT Technology such as Windows, MS Office, Citrix
• May travel to user workstation on rare occasions.
• Conveys customer feedback to IT Department.
• Expected to develop a thorough knowledge of company’s providers.
• Operates under close supervision.
• Typically reports to the Helpdesk Lead.
• This is an entry-level job requiring less than 18 months of product support experience

These are URGENT vacancies!
Applicants are also enouraged to apply personally at:
Chartis Technology and Operations Management Corporation
Ground Flr., The Paragon Corporate Center,
Industry Drive, Madrigal Business Park,
Ayala Alabang, Muntinlupa City
from Mon-Fri at 4pm