Customer Service Associate (Bacolod City)
(Western Visayas – Bacolod City)

RESPONSIBILITIES:

Customer Service Associates handle general customer inquiries and build customer’s interest in the services and products being offered by the account. They commonly take in account record requests, arrange for the dispatch of products and information packages to clients, lever marketing escalations and give voice recognition walkthroughs.

REQUIREMENTS:

We are looking for candidates who have completed at least 72 units or equivalent to 2 years of college education preferably a computer related course.

We need candidates who are familiar with basic computer operations.

Has the ability to apply a logical problem solving approach to resolving customer problems and inquiries.

Has strong interpersonal skills and has the ability to adapt to change, meeting the changing demands of the work environment

Applicants must have excellent verbal and oral English communication skills.

A previous call center work experience is an advantage

Applicants should be Filipino citizens or hold relevant residence status.

To apply for a position in Bacolod City send in your updated resume through jobsph@convergys.com or call us at 705-0111.

To apply personally, you can visit us at:

One San Parq,
San Antonio Park Square
Mandalagan
Bacolod City

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200