Convergys Jobs in cebu – Inbound CSA

START IMMEDIATELY! Inbound Customer Service Associates – Cebu
(Cebu)

RESPONSIBILITIES:
STAND OUT AND WEAR YOUR DREAMS… IN STYLE!

REQUIREMENTS:

* We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree in any field
* Excellent communication skills in English
* We need candidates who are familiar with basic computer operations
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available
* Applicants must be willing to work in Cebu City.

Visit us at our Recruitment Office located at: Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar Ave., cor. A. Abad St., Asiatown IT Park, Lahug, Cebu City

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