Email Support Specialists

Email Support Specialists (UK & US Online Retail Account) – Bacolod
(Bacolod)
Responsibilities:

Join our PIONEER team of Email Support Experts in delivering A-Z customer satisfaction for the BIGGEST US Based online retailer.

Grow your dreams with the BIGGEST and the BEST call center.
A Email Support Specialists handle customers via inbound, outbound calls and email for the purpose of post sales service. Responsibilities include post sales and support work plus handling miscellaneous customer service and general information calls via the phone or Internet.

Requirements:

o  Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.
o Proficiency with various software applications such as Microsoft Word and Excel.
o Good knowledge of general office practice and business etiquette.
o Accurate and efficient typing skills.
o Efficient organizational skills.
o Ability to follow through on work assignments.
o Has above average communication skills.
o Required language(s): English
o Must have a strong interpersonal skills and ability to think independently and follow through effectively
o Must be goal oriented
o Must be flexible and eager to learn new processes
o Applicants must be willing to work in Bacolod City

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED

Visit Recruitment office at: One San Parq, San Antonio Park Square Mandalagan Bacolod City

Convergys Philippines Services Corporation
Website: http://www.convergysphilippines.multiply.com
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO