Application Support Analyst

RESPONSIBILITIES:

• Responsible for providing quality accounting software support to clients using Deltek products.
• Work in a team environment and provide support via telephone, e-mail, chat, and other media to our more high profile clients and work on the more challenging issues.
• Work closely with the CostPoint, TE, GCS or Vision (Deltek Softwares) client base providing application support.

REQUIREMENTS:

• Candidate must possess at least a Bachelor’s/College Degree in Accounting or any Business Course.
• Strong communication, reasoning and logic skills.
• Superb customer service skills.
• Proficiency in Microsoft Windows and Microsoft Office applications.
• 2+ years experience as an accounting support analyst is required.
• Account Software experience such as Oracle or PeopleSoft
• Government accounting experience, preferred
• Willing to work in NIGHT schedules