Network Support Specialist – Jobs in Cebu

Network Support Specialist – Cebu City
(Central Visayas – Cebu City)

Responsibilities:

* As a network support specialist, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for Internet connection and VoIP (Voice-over-internet). You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished a four-year course in college.
* If undergrad of at least 2 in college, must have a call center experience for 6 months.
* With IT inclination; familiar with Internet connection and Network troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

eTelecare, a Stream Global Services Company
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
Tel: (02) 580.65.30
Website: http://www.etelecarecareers.com