Call Center in Cebu – ExcelAsia Jobs for Students

Work and Study at the same time. Work as CALL CENTER AGENT. Cebu CMCY12
(National Capital Reg)

Responsibilities:
• Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
• The candidate will also be responsible for resolving customer inquiries (e.g. billing explanations and account maintenance).
• The candidate will also be trained for different lines of business related to the product handled.

Benefits:
Qualified candidates who are college undergraduates get to avail of a scholarship program if regularized after 6 months.
Health insurance covers 100% of medical expenses and a maximum of 5 dependents.
30 days paid vacation leave.
Open overtime.
Performance based salary increase.
Incentives in the form of cash and/or home appliances.
Very relaxed work environment.

Requirements:

* Must have reached 2nd year level in any college degree. (at least 80 units or 3 full semesters)
* Must be profficient in using the English language.
* Applicants must be willing to work in Cebu City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.
* Strong communication skills both written and verbal
* Demonstrated decision making, problem solving and analytical skills
* Proficiency in a Windows operating system based environment
* Ability to analyze multiple sources of information to determine best course of action
* Must be willing to work in an environment that requires heavy phone-based customer interaction

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, same building as Nuat Thai and Kodak)
Look for JOE
Contact # 0917 561 9234 / 236 3972
www.excelasiaservices.com
www.excelasiajobs.com

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