ExcelAsia Training – CSRs for great BPO

CSRs for great BPO! Open house in Ortigas, free food, free games! Easy hiring! (m1mro227)
(National Capital Reg – Ortigas)

RESPONSIBILITIES:

* A CUSTOMER SERVICE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

* REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field. 2 years of college with no back subjects.
* Required skill(s): Excellent Communication Skills, Strong Customer Service Skills.
* Required language(s): English
* Applicants must be willing to work in Ortigas Area.
* Fresh graduates/Entry level applicants are encouraged to apply.
* We need candidates who are familiar with basic computer operations
* Has an ability to handle irate customer situations effectively and empathize with a customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
* 25 Full-Time positions available.

* ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City

* ***From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side across SAATCHI HOUSE and beside 7/ELEVEN.
* BRING 2 COPIES OF YOUR RESUME AND VALID ID. INTERVIEWS WILL BE CONDUCTED EVERYDAY FROM 9AM to 12 noon and 1:30 TO 3:00PM
* CONTACT PERSON IS MICHELLE OVENDEN 0917-513-1653
* ALL WALK-IN APPLICANTS WILL BE ACCOMMODATED……JUST LOOK FOR MICH

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Excellent communication skills, Good listening skills, Strong Customer Service orientation.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 60 Full-Time positions available.

ExcelAsia Training and Development Inc.
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext. Makati City -.