IBM Business Services – IA Tax Analyst

IA Tax Analyst
(National Capital Reg)

Responsibilities:
This position is responsible for ensuring that all client service level agreements are met in a consistent basis. The role makes sure that the department operates efficiently according to client and company measures through responsible coaching and assistance to the team leads and/or analysts. Day to day oversight of all functions of HR Accounting Team Leads and Service Owners.

• Develop and keep current complete process documentation including flow charts with key control points, process narratives and desk procedures
• Timely submission of Entries, Accruals and Reports for assigned/owned accounts
• Provide performance and variance commentaries to CFO’s/Controllers on month end results.
• Analyze and maintain client Service Level Agreements
• Resolve operation issues and address escalations
• Lead, motivate and assist team leads/analyst in attaining maximum efficiency
• Determine appropriate staffing levels and implement strategies to ensure efficient operation of the department
• Work with Client Operations Manager in achieving budgetary measurements and support long-term financial projections
• Help/assist in any other project, required and initiated by the company

Requirements:
• At least a Bachelor’s Degree in Business; a CPA and/or with Master’s (post-grad) Degree in Business
• At least 5 – 7 years working experience in related field required
• Minimum of 3-5 years experience in a supervisory role
• Highly motivated with ability to work in a fast-paced environment
• Highly analytical and superior interpersonal skills
• Excellent understanding of Payroll, Compensation and Benefits, and other HR-related processes with interface on Accounting
• Strong leadership skills; ability to lead, motivate and develop others towards high performance
• High level of maturity, and sense of responsibility
• Excellent organizational and time management skills
• Very good communication (verbal and written) skills
• Flexibility and adaptability to meet business needs
• Can address diverse operational and/or management issues and team responsibilities
• Unquestionable integrity
• Previous experience in a supervisory role from a global company

Company Name :
IBM Business Services, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100

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