Non-Voice Customer Care Specialist (Email/Chat Support)
(Edsa Central,Mandaluyong City)

Responsibilities

* Manage customer interaction using e-mail letter writing and chat
* Deliver an exceptional customer experience so that each customer query is resolved in one contact

Requirements

* Excellent English writing skills, with good grammar and sentence construction
* Outstanding typing and computer multi-tasking skills
* Completed at least three years of college education in any field, or finished a certificate or diploma course
* Willingness to work in a fast-paced, dynamic and schedule-shifting environment
* Fresh graduates and applicants without previous work experience are welcome to apply

For Customer Care Specialist positions – walk in applicants are prioritized.

Mandaluyong City
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
(MRT-Shaw Station)