JPMorgan Chase Call Center – Card Activation Advisor

Card Activation Advisor (November 19, 2009) – (090054986)
RESPONSIBILITIES:
Business Description

Chase Card Services strives toward its vision of creating lifelong, engaged relationships with our customers by being a trusted provider of financial services. With more than 156 million cards in circulation and $151 billion in outstandings, Chase Card Services is one of the largest credit card issuers in the United States. Chase is the #2 credit card issuer in the US, and is the second-largest issuer of both MasterCard and Visa credit cards.

Chase offers a wide variety of general purpose cards to satisfy the needs of individual consumers, small businesses and partner organizations, including cards issued with AARP, Continental Airlines, Marriott, Southwest Airlines, United Airlines, Walt Disney Company and many other well-known brands and organizations. Chase also issues several private-label cards (including well-known brands such as Circuit City, Kohl’s, and the Canadian Sears Card business) and cards for small business owners as well.

Job Description

Must have a positive attitude, a desire to succeed and be goal driven. This position requires a strong sales desire while being quality and customer focused.
The card activation advisor’s role will be to proactively offer products and services that add value and help customers understand the benefits of their new account.
As the card activation inbound call will almost always represent our first customer interaction with a new cardmember, maintaining a positive customer experience and enhancing their banking relationship while adhering to call center standards, policies, compliance and procedures is a must.

REQUIREMENTS:

Applicants should be willing to start on November 05, 2009.

We accept undergrads and fresh graduates.

Candidates should have excellent command of the English language.

Applicants should be Filipino citizens or hold relevant residence status.

Candidates should be willing to work on graveyard or day shifts, weekends and holidays with rotating schedules.

Applicants should have high motivation to work for a fast-paced and dynamic work environment.

Should have high motivation to work with American customers, clients and merchants via phone or email.

Should have strong customer handling skills.

Sales experience is an advantage.

Should have strong computer navigation and typing skills with knowledge of Microsoft Office application.

Please bring the following requirements for one day processing:

1. Transcript of Records (TOR)
2. NBI Clearance
3. 2 pcs. 1×1 and 2×2 pictures (both in collar and white background)

Company Name :
JPMorgan Chase & Co.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
7/F Net Quad Bldg., 4th Ave. Corner 30th St., Fort Bonifacio, Global City Taguig City -
WebSite :

http://www.jpmorgan.com