CALL CENTER ASSOCIATE

CALL CENTER ASSOCIATE – SPANISH
(National Capital Reg)

Responsibilities:

* Execute a broad range of insurance, financial administration processes or medical claims adjudication
* Process inbound calls to effectively meet customer needs within established productivity goals and turnaround times
* Follow established guidelines in providing customers accurate information regarding their insurance policies and plans
* Update client information on the system as required

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any 4-year or 5-year course
* Required skill(s): Spanish oral proficiency.
* Required language(s): Spanish.
* Open for a variable and rotating shift
* Solid English communication skills; customer service orientation an asset
* Candidates with call center experience is an advantage
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available

We offer competitive compensation and benefits package to qualified applicants.
To know more about Manulife Business Processing Services visit our website at http://www.manulifeglobalservices.com

Manulife Business Processing Services
Manulife Building UP Science and Technology Park Commonwealth Ave., Diliman, Quezon City

No related posts.