Medicall Phils – Business Analyst

Business Analyst
(National Capital Reg – Makati City)

Responsibilities:

* Generate and maintain various types of reports
* Provide occasional user support
* Gather user requirements, produce reporting solutions, documents development process and user instructions
* Ensure that the reports produced are accurate, relevant, complete, and actionable
* Produce reports that are aesthetically pleasing and easily understood
* Execute tasks assigned by IS Manager
* Deals and coordinates with agents, IT, Operations, and Client Services.

Requirements:

Education

* College graduate, preferably Computer Science, Engineering, Business Management or any related course

Relevant Experience

* Must have demonstrated PC knowledge including Windows, Microsoft Word, Excel, and Outlook
* Able to work rotational shifts with adherence to schedule a must, including evenings, weekends and overtime as necessary
* Must be detail oriented and possess good organizational skills
* Must have effective written and oral communication skills and be able to maintain confidentiality
* Must have excellent interpersonal skills and team oriented to work in a high stress environment
* Able to handle multiple tasks and shifting priorities
* Ability to travel between call center locations and other company sponsored events on a varying schedule
* Ability to work on projects and meet deadlines
* Able to type at least 45 wpm

Company Name :
Medicall Phils.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th flr. Paseo Center,Paseo Roxas, Makati City Makati City *
Company Fax :
894-1925