IT Site Support Technician
(National Capital Reg – Marikina City)

RESPONSIBILITIES:

* The successful candidate will be part of a team that provides technical support on all hardware, software and connectivity issues in a call center environment. The successful candidate will work with a team of Site Support Techs and report to a Site Support Supervisor.

REQUIREMENTS:

* Bachelor’s Degree in Computer Science, Computer Engineering, ECE or any IT related course.
* Minimum 3 to 4 years experience in providing technical and end-user support, preferably in a call center environment
* Good working knowledge of MS Windows 2000/XP, MS Servers, MS-Exchange, Anti-Virus and other productivity suites
* Good working knowledge of switches, routers, DSL, LAN, WAN, VOIP
* Excellent communicator using a variety of methods (phone, email, online chat), good command of the English language
* Willing to work on shifts, render stand-by/on-call duty, weekends and public holidays on a 24×7 operation environment
* Highly motivated, mature, professional and willing to provide 100% performance
* Certification is an advantage but not a must
* An industry competitive remuneration awaits the successful candidate
* This is an immediate requirement so those who are currently employed must have 15 days or less of notice period from their company can only apply

Company Name :
NCO Group (RMH Teleservices Asia Pacific, Inc.)
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City —-
WebSite :

http://www.ncogroup.com

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