NCO Jobs – Reports Analyst

Reports Analyst | Quezon City
RESPONSIBILITIES:

* Maintain existing reporting database tools through current knowledge of programs and tools and processing report requests.
* Provide requested reports with required data elements for team and other departments as needed.
* May develop new reporting applications to meet business demands.
* Facilitate dataflow to Business Team and Project Managers for daily operations by independently anticipating management need.
* Maintain knowledge of functional area and company policies and procedures.
* Adapt to changing requirements in business need and anticipate needed input and assistance by maintaining understanding of changing management objectives.
* Knowledge, understanding, and compliance with all Federal, State, and Local laws and regulations.
* Knowledge, understanding, and compliance with NCO policies and procedures.
* Provide feedback to management concerning possible problems or areas of improvement.
* Make recommendations to implement improved processes.
* Perform other duties as assigned by management.

REQUIREMENTS:

* Bachelor’s Degree or equivalent in relevant work experience.
* 1-2 years experience in application development.
* Technical certification a plus.
* Excellent personal computer skills including, Microsoft Office.
* Understanding of Microsoft Excel and advanced logical formulae, including data check, logical statements, and mathematical calculations.
* Strong attention to detail.
* Ability to exercise independent judgment and discretion.
* Excellent interpersonal, written, and oral communication skills.
* Ability to work in a team fostered environment.
* Ability to work in multi-tasked environment.
* Ability to prioritize and organize work.
* Ability to adapt to a flexible schedule.

* Work Environment:
* Office environment
* Ability to lift and / or move 20 pounds

* M/F/H/V/EOE/AA

Company Name :
NCO (RMH Teleservices Asia Pacific, Inc.)
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City —-