Customer Service Representatives – DAY SHIFT

Customer Service Representatives – DAY SHIFT
(National Capital Reg – Ortigas Center, Pasig City)

Requirements:

* Call Centre experience is a must.
* Graduate of any related university degree and with related work experience. Preferably Bachelor in Business Administration, Accounting, Commerce or Finance
* Must hold a strong command with the English Language both in written and oral.
* Customer service skills and dedication with knack to investigate issues, provide solutions and meet all client’s concerns
* Analytical, results- oriented and a team player
* Conflict management skills and telephone etiquette are essential
* Experience in business-to-business customer service or call center or collection background
* Good Administrative skills
* Able to carry out various work flow procedures such as Process payments, Complaint escalation, Debt collection, registrations and renewals
* Work closely with computerized systems and follow up on customer’s billing and unpaid charges
* Resolve our customers’ queries and concerns by providing real time support accurately for Internet customers in Australia through phone and email.
* Ensure schedule adherence Applicants must be willing to work on a DAY-shifting schedule.
* Required language(s): English.

If you are looking for a career in CALL CENTRE and still want to HAVE YOUR NIGHT LIFE, apply now!

Orchid Cybertech Services, Inc.
21F Robinsons Equitable Tower,
ADB Ave. Ortigas, Pasig

You may also send your resume to: ocsi_hr@tpg.com.au

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