TSR in Makati – Prime Manpower Resources

Technical Support Representative
(National Capital Reg)

Responsibilities:

* Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
* Configuration of client’s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
* Configure software to connect to Internet application servers.
* Provide training to clients in the use of system and applications as related to Internet.
* Identify and correct or advise, on operational issues in client computer systems.
* Perform creation of new accounts using company provide software tools.
* Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Required skill(s): Level 1/2 Troubleshooting
* 2-3 years of working experience in call center industry is required for this position.
* Applicants must be willing to work in Fort Bonifacio,Taguig City.
* Must be willing to work on a night shift or shifting schedule
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Software or equivalent

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent. Job role in IT Support/Helpdesk or equivalent.
* Full-Time positions available.

Company Name :
Prime Manpower Resources Development Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
14 Bankmer Bldg. Ayala Ave. Avenue Makati City 1226

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