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Workforce Management (WFM) Administrator

Workforce Management (WFM) Administrator

Workforce Management Administrator will be tasked in:

1. Developing and maintaining company’s workforce management system/s to maximise staff resource allocation across the site on a daily basis. 2. Developing and maintaining process and procedures for workforce management

Essential Functions:

* Responsible for encoding data for HRIS purposes * Automation of More >

Call Center Manager (Doha, Qatar)

Call Center Manager

Sterling Group, a company based in Doha – State of Qatar is seeking Call Center/Contact Center Manager.

Candidate should have good communication skills; should have experience and previously working as a manager in a call center. Graduate of Computer Course is a plus. Knowledge in managing Windows Servers 200x, More >

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