Search results for Citibank

Productivity Assurance Coordinator

Productivity Assurance Coordinator

* The Productivity Assurance Coordinator (PAC) ensures maximum productivity on the floor by monitoring service levels, percentage of calls answereed versus calls required, call arrival patterns, AUX usage, adherence to staffing requirement and other pertinent data.

REQUIREMENTS:

* Must have completed at least 2 years of College. * Must have More >

Senior Applications Developers

Senior Applications Developers

The candidate will be responsible for implementing challenging CRM/DataWarehousing development projects in a call center environment with significant interaction with US based customers.

Developing expertise in leading CRM (Customer Relationship Management) systems such as Avaya, StrataSoft, NICE, and Witness. Key competency areas are comprehensive understanding of CRM architectures, individual More >

Financial Services E-reps

Financial Services E-reps (Makati-NCR)

Requirements:

* Preferably a graduate of any 4 year course or at least 3rd year level

* Excellent interpersonal and communication skills, both oral and written

* Preferably with experience in sales

* Versed in using American grammar, diction, intonation and articulation

* Must be computer literate

* Must be goal-oriented, dedicated, team player More >

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