Search results for Q interaction phils
Teletech NOVALICHES – Operations Manager
Sep 6th
NOVALICHES – Operations Manager (Technical Account) (National Capital Reg – Novaliches) Responsibilities:
Requirements:
* Minimum 3 years leadership experience within a service driven or high tech corporation2 years experience as a Manager in a high volume quality-driven contact center environment supporting voice, chat, and/or e-mail interactionsKnowledge / experience in call centre management More >
Accounting Manager
Aug 24th
Accounting Manager (night shift) (National Capital Reg)
Responsibilities: Specifically the Manager will:
* Oversee Workgroup Operations
• Establish and maintain customer focus, sustain customer interaction, and understand and respond to customer needs/expectations • Recommend, implement and enforce process improvements and quality control standards regarding the proper accounting treatment for accruals, reserves, assets and expenditures • More >
Jobs in Alabang Muntinlupa
Jul 13th
Manager, Field Ops (National Capital Reg – Alabang, Muntinlupa)
Responsibilities:
* This position requires a comprehensive knowledge of telecommunications, analog and data circuits from DS0 to T1. The Manager, Field Ops utilizes troubleshooting and fault isolation techniques including remote testing of systems to isolate and resolve system and customer issues. Experience and knowledge More >
Credit Manager – ACS Phils
Mar 14th
Credit Manager (National Capital Reg)
Responsibilities: Oversee Workgroup Operations
• Establish and maintain customer focus, sustain customer interaction, and understand and respond to customer
needs/expectations
• Recommend, implement and enforce process improvements and quality control standards
• Build and maintain strong relationships with client
• Research and resolve complex issues
• Facilitate workgroup meetings
Conduct Planning and Budgeting
• Support the More >
ACS Phils – Credit Manager
Feb 20th
Credit Manager (National Capital Reg)
Responsibilities: The Operations Manager will provide day-to-day oversight for a specific functional area in a process department. The Operations Manager will ensure the process team completes daily activities on a timely basis, meeting customer service level agreements and resolving complex issues. The Operations Manager will also be responsible More >
Medicall Phils – Contact Center Agent
Feb 15th
CONTACT CENTER AGENT – SALES (National Capital Reg)
Responsibilities: Primary Responsibilities
* Receive incoming and place outbound calls responding to both residential and complex commercial customer needs within defined guidelines * Process customer service calls consistent with marketing strategies and customer satisfaction measurements to include but not limited to proper branding, cross selling, and More >
ACS Phils Jobs – Operations Manager
Jan 28th
Operations Manager – Cebu (Central Visayas)
Responsibilities: The Operations Manager will provide day-to-day oversight for a specific functional area in a process department. The Operations Manager will ensure the process team completes daily activities on a timely basis, meeting customer service level agreements and resolving complex issues. The Operations Manager will also be More >
TeleTech Customer Care – Business Planning Manager
Jan 7th
CORPORATE - Business Planning Manager (Philippine Sites) RESPONSIBILITIES:
* Implement, train, and support the workforce management process and systems through targeted analysis of the global Operation. Assist site OSCs and Global OSC with problem resolution, troubleshooting, and enhancements for the Aspect eWorkForce Management System. Coordinate efforts with team members to support More >
Accounting Supervisor in Pasay
Dec 12th
Accounting Supervisor (National Capital Reg – Pasay City)
Responsibilities:
* Directs and/or manages the activities of one or more specialized functional areas of accounting in accordance to accounting principles, practices and procedures. * Directs, oversees or manages the development, modification, review and implementation of accounting systems, reporting methods and controls, policies and procedures. More >
Contact Center Agent in Makati
Nov 12th
Contact Center Agent – preferably with SALES BACKGROUND (National Capital Reg – Makati City)
Responsibilities: Primary Responsibilities - Receive incoming and place outbound calls responding to both residential and complex commercial customer needs within defined guidelines - Process customer service calls consistent with marketing strategies and customer satisfaction measurements to include but not More >
IT Desktop Support Associate
Oct 30th
LUZON – IT Desktop Support Associate RESPONSIBILITIES:
* This is an entry level position in the technology field. This position provides basic technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues More >
