Search results for back office

Customer Service Associate – Lipa

   Responsibilities:

  • Answering incoming calls promptly and according to our established call-handling processes, including technical resolution.
  • Enhancing customer relationships through the identification of customer needs and opportunities
  • Providing excellent customer service in a professional and timely manner every time
  • Interacting with team members to enhance performance

        Requirements:

  • Completion of at least two (2) years of college More >

Customer Service in Consumer Billing Team

Job Responsibilities: You enjoy talking to people and helping them out with their concerns.  You are driven to find solutions and you have the patience to follow through until the problems are solved. You may not be a highly technical person but you enjoy working with computers.  You understand that good More >

Inbound Resolution and Sales Associate – Makati

Job Responsibilities:
  • Answering incoming calls promptly and according to our established call-handling processes, including technical resolution.
  • Enhancing customer relationships through the identification of customer needs and opportunities
  • Providing excellent customer service in a professional and timely manner every time
  • Interacting with team members to enhance performance
Job Requirements:  
  • Completion of at least two (2) years of college More >

Customer Service Representatives – Pioneer Airline Account (Fairview)

Responsibilities:

  • Attend to inbound customer service support calls from the client’s existing and/or potential customers, including corporate accounts and elite business travellers related to flights bookings, itineraries, passenger special needs, and utilizing the the client’s website
  • Perform back-office work as required by the business which includes the transcription and entry of customer More >

Customer Service Representatives – Pioneer Airline Account (MOA)

Responsibilities:

  • Attend to inbound customer service support calls from the client’s existing and/or potential customers, including corporate accounts and elite business travellers related to flights bookings, itineraries, passenger special needs, and utilizing the the client’s website
  • Perform back-office work as required by the business which includes the transcription and entry of customer More >

Inbound Resolution and Sales Associate – Makati

Job Responsibilities:
  • Answering incoming calls promptly and according to our established call-handling processes, including technical resolution.
  • Enhancing customer relationships through the identification of customer needs and opportunities
  • Providing excellent customer service in a professional and timely manner every time
  • Interacting with team members to enhance performance
Job Requirements:  
  • Completion of at least two (2) years of college More >

Customer Service Representatives

Responsibilities:

  • Attend to inbound customer service support calls from the client’s existing and/or potential customers, including corporate accounts and elite business travellers related to flights bookings, itineraries, passenger special needs, and utilizing the the client’s website
  • Perform back-office work as required by the business which includes the transcription and entry of customer More >

Customer Service Representatives

Responsibilities:

  • Attend to inbound customer service support calls from the client’s existing and/or potential customers, including corporate accounts and elite business travellers related to flights bookings, itineraries, passenger special needs, and utilizing the the client’s website
  • Perform back-office work as required by the business which includes the transcription and entry of customer More >

Customer Service Representatives

Responsibilities:

      Assignment Summary
  • The Customer Service Representative is Responsible for providing customer care activities for defined client projects.
      Key Responsibilities:
  • The CSR’s main task is to offer full range of customer service to assigned clients, by phone, fax, or mail/e-mail, ensuring highest quality..
  • The CSR’s work duties may include data input to Clients’ More >

General Customer Service Associate – Makati

Job Responsibilities:
  • Answering incoming calls promptly and according to our established call-handling processes, including technical resolution on signal and phone setting problems
  • Enhancing customer relationships through the identification of customer needs and opportunities
  • Providing excellent customer service in a professional and timely manner every time
  • Interacting with team members to enhance performance
Job Requirements:  

Customer Service Representatives

Responsibilities: Handle inbound customer service support calls from established customer Cross sell value added services or products that are offered by the company Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements: At least 18 years old Should have completed at least 2 years of More >

Customer Service Representatives for Sucat

Responsibilities: Handle inbound customer service support calls from established customer Cross sell value added services or products that are offered by the company Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements: Graduate of any 4-year course or accomplished at least second year Eighteen years More >

Customer Service Representative for Finance Makati

To qualify for this position, applicants must

- have completed at least 3 years of college education - have excellent English skills - have at least 6 months of call center experience – preferred but not a strict requirement. - be familiar with the use of Mirosoft Office Applications - More >

CUSTOMER SERVICE REPRESENTATIVES

Responsibilities:

      Assignment Summary
  • The Customer Service Representative is Responsible for providing customer care activities for defined client projects.
      Key Responsibilities:
  • The CSR’s main task is to offer full range of customer service to assigned clients, by phone, fax, or mail/e-mail, ensuring highest quality..
  • The CSR’s work duties may include data input to Clients’ More >

Reports Analyst

Responsibilities:

  • Provides daily, weekly and monthly statistical reports to appropriate channels and recipients.
  • Collates and generates performance reports (such as but not limited to Quality Monitoring, Quality of Service and Efficiency) and issues them out on a timely manner.
  • Integrates data generated locally and from other clients to create reports that will reflect More >

Correspondence Representative

Responsibilities:

Principal Responsibilities
  • Responsible for accurately analyzing and interpreting a high volume of incoming correspondence (e.g., mail, email) received from consumers in accordance with company standards, client guidelines and regulatory requirements including, but not limited to, the Fair Debt Collection Practices Act (FDCPA).
  • Thoroughly read and understand each piece of incoming correspondence More >

TECHNICAL SUPPORT ASSOCIATE

Responsibilities:
  • Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
  • Provides concise, quality customer service in a professional and courteous manner for client projects
  • Performs related work as required and works on special projects, as requested
  • Interacts with fellow team members to enhance project performance
Requirements:
  • Minimum 2 years Collegiate Background
  • Preferably More >

ROXAS, PASAY CITY- CUSTOMER SERVICE REPRESENTATIVE

Responsibilities:
  • Answers incoming calls and emails promptly and in accordance with established call/email -handling procedures
  • Provides concise, quality customer service in a professional and courteous manner for client projects
  • Performs related work as required and works on special projects, as requested
  • Interacts with fellow team members to enhance project performance
 Requirements:
  • 2 years minimum Collegiate background.
  • Preferably More >

Customer Service Representative

Responsibilities:

  • Handle inbound customer service support calls from established customer
  • Cross sell value added services or products that are offered by the company
  • Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

  • At least 18 years old
  • Should have completed at least 2 years of College
  • Strong interpersonal and excellent communication More >

Customer Service Representative

Responsibilities:

  • Handle inbound customer service support calls from established customer
  • Cross sell value added services or products that are offered by the company
  • Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

  • At least 18 years old
  • Should have completed at least 2 years of College
  • Strong interpersonal and excellent communication More >
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