Search results for back office staff
Operations Manager
Sep 2nd
Operations Manager - Sales (Quezon City) (National Capital Reg – Quezon City) Responsibilities:
* Maintain individual and department productivity reports. Publish daily, weekly, monthly, and year to date statistics. * Coaches and develops a group of Team Managers and/or agents in all aspects of their job through regular monitoring and feedback. More >
Convergys Jobs in Bacolod
Aug 3rd
Quality Assurance Supervisor – Bacolod (P193) (Bacolod City) Responsibilities:
* Maintain accurate metrics of direct reports individual performance as well as overall team level performance. * Manage resources across the assigned vertical/portfolio (personnel schedules, varying account needs). * Evaluate levels of process and staff effectiveness and works with operations to create improvement More >
NCO Jobs in Clark Pampanga
Jul 20th
STP – OPERATIONS MANAGER – CLARK – (090000183) RESPONSIBILITIES:
NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO’s inception in 1926, our goal has More >
Fonality is Looking for Accounting Manager in Makati
Jul 18th
Fonality is a well-funded Communications Software-as-a-Service (SaaS) company based in Los Angeles. We provide VoIP phone system services which outperform brand-name, enterprise-level solutions for a fraction of the price. We’re looking for creative people with world-class skills who thrive in an energetic setting and are passionate about their lives and their More >
Recruitment Specialist in Quezon City
Jul 6th
Recruitment Specialist - (Quezon City Site) RESPONSIBILITIES:
* Manage the presentation, selection, offer, negotiation, closing and administrative components involved in full lifecycle recruitment * Responsible in agent/volume hiring. * Confer with Hiring Managers to identify hiring needs and document detailed search assignments to ensure an understanding of job duties ad responsibilities More >
Programmer Analyst – Apac Customer Services
Jun 10th
Programmer Analyst (JAVA) (National Capital Reg – Cubao)
* Assists in analysis, reviews, and program changes to increase operating efficiency or adapt to new requirements. * Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems. * Works with System Analysts to define More >
Recruitment Specialist – Jobs for Quezon City
May 26th
Recruitment Specialist – (Recruitment Operations) RESPONSIBILITIES:
* Manage the presentation, selection, offer, negotiation, closing and administrative components involved in full lifecycle recruitment * Fill Philippine Corporate positions for the Country Organization of NCO * Confer with Hiring Managers to identify hiring needs and document detailed search assignments to ensure an understanding of More >
HR Associate – TELUS International
May 19th
HR Associate for Talent Acquisition (Taguig) RESPONSIBILITIES:
* Performs recruitment activities (i.e. paper screens, phone screens, face-to-face interviews, orientations) with emphasis on compliance with established recruitment processes and procedures. * * Performs records management activities. Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and More >
Service Delivery Manager – NCO Philippines
Apr 21st
Service Delivery Manager RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and quality of service meets specifications. Communicates More >
Arvato Digital Services – Quality Assurance Auditor
Mar 25th
Multilingual Quality Assurance Auditor (National Capital Reg)
Responsibilities: Department: Training and Quality
Reports to: Assistant Quality Manager
Description: The Quality Assurance Auditor will be responsible for compliance of processes and procedures in the Quality team. The Quality Assurance Auditor will conduct random quality check on individual performance through regular Transactional Audits, maintaining performance scores and More >
NCO Pampanga – Recruitment Specialist
Mar 3rd
Senior Recruitment Specialist (Clark, Pampanga) RESPONSIBILITIES:
* Manage the presentation, selection, offer, negotiation, closing and administrative components involved in full lifecycle recruitment * Fill agent positions for the Country Organization of NCO * Confer with Hiring Managers to identify hiring needs and document detailed search assignments to ensure an understanding of job More >
NCO Jobs – Service Delivery Manager
Mar 3rd
Service Delivery Manager | CLARK (Central Luzon – Clark, Pampanga)
RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and More >
APAC Customer Services – Senior Programmer
Feb 24th
Senior Programmer (National Capital Reg – Cubao, Quezon City)
* Analyzes, reviews, and alters programs to increase operating efficiency or adapt to new requirements * Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems * Works with System Analysts to define and More >
NCO Call Center – Senior Recruitment Specialist
Feb 21st
Senior Recruitment Specialist (Clark, Pampanga) RESPONSIBILITIES:
* Manage the presentation, selection, offer, negotiation, closing and administrative components involved in full lifecycle recruitment * Fill agent positions for the Country Organization of NCO * Confer with Hiring Managers to identify hiring needs and document detailed search assignments to ensure an understanding of job More >
NCO Call Center – Recruitment Supervisor
Feb 18th
Recruitment Supervisor RESPONSIBILITIES:
* Supervise recruitment team performance to ensure that targets are met * Provide coaching and mentoring and continuously direct and support the professional development of the recruitment team * Train team in interviewing and candidate assessment techniques and methodologies * Develop and implement action plans on a daily basis More >
NCO Call Center – Recruitment Supervisor
Jan 28th
Recruitment Supervisor RESPONSIBILITIES:
* Supervise recruitment team performance to ensure that targets are met * Provide coaching and mentoring and continuously direct and support the professional development of the recruitment team * Train team in interviewing and candidate assessment techniques and methodologies * Develop and implement action plans on a daily basis More >
QA Supervisor – Telus Philippines
Jan 28th
QA Supervisor RESPONSIBILITIES:
* Supervises 15 to 20 QA Analysts by setting their weekly goals and specific tasks, subsequently monitoring their performance against these established goals / objectives. Ensures that Client and Company requirements for Quality Assurance, as well as the Department’s goals / objectives, are met with the contribution of QA More >
B & M Global Philippines – Infrastructure Support Analyst
Jan 10th
Infrastructure Support Analyst (SERVER) (National Capital Reg)
Responsibilities:
• Perform basic troubleshooting and administration in the areas of (Desktop platform, Database, Network and Applications) •Maintains the general functionality and availability of the infrastructure • Process escalations from the Firm’s Level 1 support staff • Troubleshoot and resolve Server issues within the required service More >
Sutherland Global – Senior Site Director
Jan 3rd
Senior Site Director (Central Luzon, National Capital Reg, Northern Mindanao)
Responsibilities: Role Definition: An operation leader with people and P&L responsibility and unit vision to enhance the role of a particular business and also the stature to interact with senior management and clients world-wide.
Qualification: MBA preferred or Graduate with 15+ years of work experience, More >
Operations Manager – Jobs in Quezon City
Dec 22nd
Operations Manager – Sales (Quezon City) RESPONSIBILITIES:
* Maintain individual and department productivity reports. Publish daily, weekly, monthly, and year to date statistics. * Coaches and develops a group of Team Managers and/or agents in all aspects of their job through regular monitoring and feedback. * Respond to system problems, escalated calls More >
