Search results for call center job in laguna (14)

Jobs in Sta. Rosa Laguna

0

Call Center Agent- Sta. Rosa Laguna. Mass Hiring. No experience needed. AVDV302
PHP 14000 – 18200
(National Capital Reg – Alabang, Laguna)

RESPONSIBILITIES:

REQUIREMENTS:

* Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume and a valid I.D. and look for PATTI or PATRICIA BUHION.

* Candidate must possess at least a Bachelor’s/College Degree in any field or finished 2rd year college with no back-subjects. Nursing students/graduates can apply.
* Candidate must have good English communication skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicant must be willing to work in Alabang/Sta. Rosa Laguna
* Must be open to work on graveyard shift.
* Candidate must be customer service oriented, loyal, productive, and confident.
* Fresh graduates/Entry level applicants are encouraged to apply.

* Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume and a valid I.D. and look for PATTI or PATRICIA BUHION.

* NOTE: If you will go as a walk in applicant. Please look for PATTI

* To Apply for this job post: Ask for PATTI – 0917-552-0103 or you can send your resume to
* pbuhion@excelasiaservices.com to be scheduled for an interview and to get details further details on the job position.

* ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Look for Patricia 0917-5520103

* DIRECTIONS : Madrigal Business Park 2 is along Alabang Zapote Road. The business park is in between Alabang Hills Subdivision and Shell Gas Station. It is also across Ford Motors. Along Zapote Road get dropped of a Shell Gas Station which is across Chow King and very near Alabang Town Center. From there go walk straight towards Alabang Hills Subdivision, you’ll see a Citibank on your right, turn right on the next street. As you walk forward, you’ll see Meralco Alabang on your left, continue walking straight along Prime Street. Look for Antonio Centre on your left, it’s near the end of the street and ask for ExcelAsia when you get to the building. We are on the ground floor.

* Interview invitations and status updates may be sent via email so please check your email regularly.

* NOTE:LOOK for PATTI- If you and your friends will go as a walk in applicant. Please look for PATTI

ExcelAsia Training and Development Inc. (Alabang Site)
8 Antonio Centre, Prime St. Madrigal Business Park 2, Alabang Muntinlupa City

Call Center Agent for Laguna/Alabang

2

Call Center Agent-Laguna/Alabang.No experience/Undergrads welcome.Great Salary& Benefits AVDV280
PHP 14000 – 18200
(National Capital Reg – Sta. Rosa Laguna, Alabang)

RESPONSIBILITIES:

REQUIREMENTS:

-Candidate must possess at least a Bachelor’s/College Degree in any field or finished 2rd year college with no back-subjects. Nursing students/graduates can apply.
-Candidate must have good English communication skills.
-Applicants should be Filipino citizens or hold relevant residence status.
-Applicant must be willing to work in Alabang/Laguna.
-Must be open to work on graveyard shift.
-Candidate must be customer service oriented, loyal, productive, and confident.
-Fresh graduates/Entry level applicants are encouraged to apply.

-Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume and a valid I.D. and look for PATTI or PATRICIA BUHION.
-NOTE: If you will go as a walk in applicant. Please look for PATTI

-To Apply for this job post: Ask for PATTI – 0917-842-7095 or you can send your resume to
-pbuhion@excelasiaservices.com to be scheduled for an interview and to get details further details on the job position.

-ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Look for Patricia 0917-8427095

-DIRECTIONS : Madrigal Business Park 2 is along Alabang Zapote Road. The business park is in between Alabang Hills Subdivision and Shell Gas Station. It is also across Ford Motors. Along Zapote Road get dropped of a Shell Gas Station which is across Chow King and very near Alabang Town Center. From there go walk straight towards Alabang Hills Subdivision, you’ll see a Citibank on your right, turn right on the next street. As you walk forward, you’ll see Meralco Alabang on your left, continue walking straight along Prime Street. Look for Antonio Centre on your left, it’s near the end of the street and ask for ExcelAsia when you get to the building. We are on the ground floor.
-Interview invitations and status updates may be sent via email so please check your email regularly.
-NOTE: If you and your friends will go as a walk in applicant. Please look for PATTI

ExcelAsia Training and Development Inc. (Alabang Site)
Company Address: 8 Antonio Centre, Prime St. Madrigal Business Park 2, Alabang Muntinlupa City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Sunpower Philippines – Jobs for Sta Rosa

0

GLOBAL TELEPHONE OPERATOR (Project Based)
(Southern Tagalog – Sta. Rosa, Laguna)

Responsibilities:

* Call (Outbound/Inbound) / E-Mail / CRM Leads Handling
* Respond to all inbound calls; Initiate and conduct outbound calls
* Log all the calls into the CRM database ; process web-captured leads in ways deemed necessary
* Screen calls and then transfer them to the appropriate party
* Answer general phone inquiries

Requirements:

* Graduate of any Bachelor degree courses
* With Contact Center experience (at least 6 months – preferably Inbound Customer Care)
* Fluent in English (both written and oral)
* Basic Call Handling skills (Active Listening, Probing, How to Pacify Irate Callers)
* Computer and Internet Savvy
* Can Multi-task
* Familiar with American culture and geography
* Can work under minimum supervision
* Night shift adaptability
* Willing to work in Sta Rosa, Laguna
* Willing to work under project based employment

Company Name :
Sunpower Philippines Mfg. Ltd.-Shared Services Organization
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423

Sunpower Philippines – Jobs in Laguna

1

SUBJECT MATTER EXPERT FOR FINANCE
(Southern Tagalog – Sta. Rosa, Laguna)

Responsibilities:

* Will be trained to answer questions from dealers and end customers about financing residential and small commercial SunPower systems

* Responsible for receiving financing applications and forwarding them to the appropriate lender, following a process and decision-tree defined by the VAR Finance Manager

* Responsible for tracking the progress of the financing applications from start to finish

* Data reporting responsibilities through tracking metrics

* Call (Outbound/Inbound) / E-Mail / CRM Leads Handling

* Respond to all inbound calls; Initiate and conduct outbound calls

* Follow up with the people responsible as to the handling of these leads

* Submit periodic reports on these leads – their quality and viability

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.

* With 2 years experience handling the same work responsibilities

* With experience in a call center is an advantage

* Proficient in excel and word

* Internet savvy

* Excellent telephone skills; can negotiate and transact over the phone

* AMERICAN English proficiency (grammar, diction, enunciation, pronunciation, comprehension)

* Proficient in filling up ON-LINE / electronic forms

* Above average IQ

* Ability to strictly follow processes

* Ability to grasp and emulate technical terminologies, procedures and processes

* Customer satisfaction focus

* Persistent but pleasant personality, team-player atttude

* Willing to work in Sta Rosa, Laguna

* Night shift adaptability

* Full-Time positions available

Sunpower Philippines Ltd.- ROHQ (Shared Services Organization)
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.

JobStreet SELECT – Call CenterAgent

0

Call CenterAgent (No Experience Required!)
(Makati, Ortigas, Laguna, Paranaque, Pasay, Taguig, QC)

• Provide solutions to customers’ concerns, needs and inquiries over the phone.
• Ensures call quality are observed in resolving customer needs .

REQUIREMENTS:
• Completed at least 2-year Vocational course/ Bachelor’s Degree in any field.
• Applicants should be Filipino citizens or hold relevant residence status.
• Amenable to work on shifting schedule, weekends and holidays.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Average English communication skills
• Full-Time positions available

Type of Employment: Direct hire and probationary
Compensation: 15 – 20K (inclusive of Basic Salary, Allowances and Night Differential)
Other openings: Technical Support, Customer Service, Sales and Collections Agent
Daily Event: 2-3 Call Center Companies are hiring in our office.

CLICK HERE TO KNOW MORE ABOUT OUR JOB OPENINGS

Office hours: 9:00 am to 3:00 pm, Mondays to Fridays (except holidays)
Contact number: 6891108 -IRENE
Email:irene@jobstreet.com

Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184
WebSite :

http://ph.jobstreet.com

Sunpower Philippines – Jobs in Sta Rosa laguna

4

PARTNER SUPPORT REPRESENTATIVE (for Australia)
(Southern Tagalog – Sta. Rosa, Laguna)

Responsibilities:

* Dealer Customer Support and Order Management
* Responsible for end to end dealer support and client relations, working with dealer executives to meet all needs
* Own the on time delivery of dealers orders and requirements by region, being personally accountable for customer satisfaction
* Manage the fulfillment of > $25 MM in revenue per region per year
* Direct support for Regional Sales Manager
* Report mission-critical business metrics and statistics
* Sales Order Booking
* Receive and qualify customer PO’s
* Check PO’s against allocation and book customer orders
* Send sales order confirmation to the customers within specified SLA’s
* Update and maintain existing sales orders as required
* Submit weekly reports on all the orders due to be shipped the following week etc.
* Customer RMA handling including assigning RMA nos. from ERP system, entering RMA’ in ERP system, flag open RMA’s and get them closed in timely manner
* Support Shipping/Logistics department for on time delivery e.g. print packing lists and forward to freight forwarders prior to the shipment, collect all the signed shipping docs and save it on the server prior to invoicing
* Invoicing: ship product in the shipment and send invoices to the customer
* Archive all the documents per SOX requirements
* Sales Analysis and Report Generation
* Extract data from the and export into Excel format
* Create representative graphs of these exported data for qualitative and quantitative analysis purposes
* Generate reports on several performance factors for evaluative purposes

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field
* Required skill(s): Supply Chain, Revenue Responsibility, Customer Service.
* Preferred skill(s): Excellent Communication Skills, Computer Proficient, Good Organization skills.
* Required language(s): English.
* Preferably 1-4 Yrs Experienced Employees specializing in Merchandising or equivalent.
* Minimum of 2 years of experience in the call center industry
* Proficient with MS Office Applications esp. Excel, Powerpoint, and Outlook.
* Knowledgeable with Office Softwares such as ERP, MRP, and CRM.
* Superior written and oral communication and collaboration skills, and can deal with executives and business leaders
* Excellent listening and comprehension skills for complex issues, while managing at least 3 simultaneouse computer applications
* Process oriented and trainable
* Demonstrated commitment to end customer and clients, and ability to foster long-term relationships with recurring customers
* Demonstrated ability to effectively multi task technical issues and maintain a high level of organization and process discipline
* Demonstrated an ability to take initiative and be proactive
* Possess leadership skills
* Be flexible to changes and be able to adapt quickly
* Be organized and attentive to details
* Applicants must be willing to work in Sta. Rosa.
* Night shift adaptablity
* Full time positions available

Sunpower Philippines Ltd – ROHQ (Shared Services Organization)
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.

Sunpower Philippines – Jobs in Sta Rosa laguna

0

PARTNER SUPPORT REPRESENTATIVE (FOR NORTH AMERICA)
(Southern Tagalog – Sta. Rosa, Laguna)

Responsibilities:

* Dealer Customer Support and Order Management
* Responsible for end to end dealer support and client relations, working with dealer executives to meet all needs
* Own the on time delivery of dealers orders and requirements by region, being personally accountable for customer satisfaction
* Manage the fulfillment of > $25 MM in revenue per region per year
* Direct support for Regional Sales Manager
* Report mission-critical business metrics and statistics
* Sales Order Booking
* Receive and qualify customer PO’s
* Check PO’s against allocation and book customer orders into ERP system (QAD),
* Send sales order confirmation to the customers within specified SLA’s
* Update and maintain existing sales orders as required
* Submit weekly reports on all the orders due to be shipped the following week etc.
* Customer RMA handling including assigning RMA nos. from ERP system, entering RMA’ in ERP system, flag open RMA’s and get them closed in timely manner
* Support Shipping/Logistics department for on time delivery e.g. print packing lists and forward to freight forwarders prior to the shipment, collect all the signed shipping docs and save it on the server prior to invoicing
* Invoicing: ship product in the shipment and send invoices to the customer
* Archive all the documents per SOX requirements
* Sales Analysis and Report Generation
* Extract data from the ERP system (QAD) and export into Excel format
* Create representative graphs of these exported data for qualitative and quantitative analysis purposes
* Generate reports on several performance factors for evaluative purposes

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field
* Required skill(s): Supply Chain, Revenue Responsibility, Customer Service.
* Preferred skill(s): Excellent Communication Skills, Computer Proficient, Good Organization skills.
* Required language(s): English.
* Preferably 1-4 Yrs Experienced Employees specializing in Merchandising or equivalent.
* Minimum of 2 years of experience in the call center industry
* Proficient with MS Office Applications esp. Excel, Powerpoint, and Outlook.
* Knowledgeable with Office Softwares such as ERP, MRP, and CRM.
* Superior written and oral communication and collaboration skills, and can deal with executives and business leaders
* Excellent listening and comprehension skills for complex issues, while managing at least 3 simultaneouse computer applications
* Process oriented and trainable
* Demonstrated commitment to end customer and clients, and ability to foster long-term relationships with recurring customers
* Demonstrated ability to effectively multi task technical issues and maintain a high level of organization and process discipline
* Demonstrated an ability to take initiative and be proactive
* Possess leadership skills
* Be flexible to changes and be able to adapt quickly
* Be organized and attentive to details
* Applicants must be willing to work in Sta. Rosa.
* Applicants must be willing to work on a night shift schedule
* Full time positions available

Sunpower Philippines Ltd. (ROHQ) Shared Services Organization
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.

Sunpower Philippines – Jobs in Sta Rosa Laguna

21

QA SPECIALIST
(Southern Tagalog – Sta. Rosa, Laguna)

Responsibilities:

* Meet daily, weekly and monthly monitoring goals in order to provide detailed, timely and accurate evaluations for each of the support team members (CSRs, DSRs, TSEs, Finance, Marketing, etc)
* Facilitate calibration sessions (both internal and external)
* Sets and spearheads clear process improvement plans. Explores possible improvements to the department’s quality assurance key initiatives.
* Coordinate with business partners and process owners in updating call/ work flows, processes and quality guidelines
* Provide effective coaching to agents.
* Coordinate and assist Training and Operations in agent development during the “academy bay” or on-boarding period
* Communicate QA feedback issues to operations Team Leaders & Manager. Coordinate closely with team leaders and/ or managers on quality performance management
* Act as subject matter experts on product knowledge and program updates, facilitating hand-off of feedback for training requirements (module updates, refresher courses or remediation)
* Help motivate the Operations by using creative strategies to keep enthusiasm and quality momentum high.
* Guide team leaders through quality tools and how to use them effectively for performance management
* Track end customer feedback and be able to recommend solutions or create action plans to address them
* Takes the lead in Quality Improvement Key Initiatives in accordance to specified business objectives
* Maintain high level of professionalism and objectivity

Requirements:

* Graduate of Bachelor degree in related field
* With minimum 1 year experience in quality/ transaction monitoring (BPO/ call center industry setting) exclusive of 6 months experience as a Call Center Representative
* Preferably with experience in up selling
* Experience in feedback management to agents on areas of improvement
* Excellent Telephone Manner and Outstanding written and oral English communication skills
* Required skill(s): MS Office (Excel, PowerPoint, Word).
* Hands on knowledge of Statistical and Quality tools.
* Must have the ability to prepare accurate, concise and clear reports.
* Must be patient and results-oriented.
* Must have excellent analytical and coaching skills
* Strong interpersonal skills
* Can work under pressure with minimal supervision.
* Willing to adapt to any changes with regards to work, shifts, and any additional task needed by the business.
* Team-player
* Applicants should be wiling to work in Sta. Rosa, Laguna.

Sunpower Philippines Mfg. Ltd. ROHQ (Shared Services Organization)
100 East Main Ave., Phase 4, Special Economic Zone Laguna Technopark, Binan Laguna 0423.

Teletech Sta Rosa Laguna – Customer Service Associate

43

STA. ROSA – Customer Service Associate (SIGNING BONUS valid until December 2009)
RESPONSIBILITIES:

* Receives inbound calls regarding credit applications and related services.
* Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits.
* Sells appropriate products and/or service by using selling techniques.
* Effectively communicates enthusiasm about the product offering and overcomes objections.
* Maintains current knowledge of products, promotions, procedures and other job related information; works with multiple product offerings and lead generation.
* Maintains strict compliance to all customer verification procedures to reduce the risk of potential fraud and/or information security violations.

REQUIREMENTS:

* College Graduate preferred but not required
* With excellent conversational skills in English
* Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
* Previous call center experience from inbound technical support or inbound customer service preferred
* Knowledge of internet providers and chat tools like AOL, MSN
* Strong computer typing skills and ability to multi-task
* Previous experience in a shift work environment preferred
* Must be willing to work in Sta. Rosa
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

Sales Professionals for ExcelAsia Makati

2

MAKATI CITY – Sales Professionals
(National Capital Reg – Makati City)

Responsibilities:

* As a sales professional, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in our Makati site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000Call Center Agents and Sales Agents work in Alabang Area. Impressive salary. AVDV165
(National Capital Reg – Alabang, Laguna, Sucat, Pasay)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field or finished 2rd year college with no back-subjects. If candidate is only a high school graduate, EXCELLENT English communication skills is needed.
* Candidate must have good English communication skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicant must be willing to work in Alabang, Sucat, Pasay or Sta. Rosa.
* Must be open to work on graveyard shift.
* Applicant must be confident and friendly.
* Fresh graduates/Entry level applicants are encouraged to apply.

* Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume.

* To Apply for this job post: Ask for PATTI – 0917-8427095 or you can send your resume at
* email : pbuhion@excelasiaservices.com.

* ADDRESS : ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Look for Patricia 0917-8427095

* DIRECTIONS : Madrigal Business Park 2 is along Alabang Zapote Road. If you are coming from the Alabang Highway, please go down Richville Mansion (after Shell Gas Station and Citibank Frabelle Bldg) Walk towards Meralco Alabang and that is Prime Street. Look for 8 Antonio Center and you will find ExcelAsia on the ground floor.

* Interview invitations and status updates may be sent via email so please check your email regularly.

ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Look for Patti 0917-8427095

SM Supermalls – Marketing/Brand Manager

0

Marketing/Brand Manager – SM City Sta. Rosa
####WSTATE#### Laguna)

Responsibilities:

* DIVISION / DEPT: Marketing Division

* JOB LEVEL: Manager

* RESPONSIBLE FOR: Marketing Officer
* Marketing Assistant
* Marketing Maintenance Personnel

* JOB SUMMARY

* Designs and conceptualizes advertising tactics and events that will help increase foot traffic in the mall and enhance lifestyle shopping experience.

* DUTIES AND RESPONSIBILITIES:

* A. ADVERTISING & PROMOTIONS

* 1. Plans and implements cost-effective advertising plan through:
* a. preparation of advertising budget and media plan every 15th of the month
* b. proper coordination with advertising agencies, suppliers and local media in print, radio and TV regarding ad placements and creative materials
* c. coordination with PR regarding press releases
* d. evaluation of ad plan versus target results
*
* 2. Designs and conceptualizes creative materials in coordination with ad agency, Head
* Office, suppliers and VDD for in-house collateral.
*
* 3. Manages tenants advertising fund through :
* a. appropriate selection of tenants to be featured according to the theme
* b. sourcing of effective channels of distribution to reach out to target market
* c. designing of innovative ad that will build excitement and call-to-action to shoppers

* 4. Plans and implements cost-effective sales promotions through :
* a. preparation of promo budget and promo plan
* b. sourcing of sponsors for tie-up or co-branding for in-house promotions
* c. proper coordination with Head Office and DTI regarding mall-wide promotions
* d. proper implementation and evaluation of local promotions

* 5. Provides avenues/channels for affiliates & tenants to tap new accounts through
* tie-ups with companies, government agencies and local organizations/associations.

* B. EVENT MANAGEMENT

* 1. Builds business relationship with schools, local government agencies, professional
* organizations, NGOs and recording companies for tie-up events and mall shows
* through visitation and constant communication.
*
* 2. Designs and conceptualizes seasonal events for special occasions and coordinates
* with Head Office and tenants for thematic events.

* 3. Oversees the overall implementation of events from promotion to on-site conduct
* to post-event evaluation.
*
* C. MARKET RESEARCH
*
* 1. Conducts competitors’ checks from time to time.
* 2. Prepares competitors’ comparative reports with regard to events & mall-sale
* promotions.
* 3. Designs and implements customers’ survey and prepares recommendation based
* from survey results.

* E. ADMINISTRATIVE MANAGEMENT
*
* 1. Ensures compliance of staff to company policies and conducts performance
* appraisals of staff.
* 2. Ensures cleanliness and orderliness of Event Center and workplace and ensures
* proper inventory of Marketing fixed assets.
* 3. Attends staff meeting, affiliates meeting and other meetings set by Head Office.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Marketing, Mass Communications, Advertising/Media, Others, Hospitality/Tourism/Hotel Management or equivalent.
* At least 5 year(s) of working experience in the related field is required for this position.
* Preferably Assistant Manager / Managers specializing in Marketing/Business Development or equivalent. Job role in Marketing Executive or Event Management.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Shopping Center Management Corporation (SM Supermalls)
Industry :
Retail / Merchandise
Type of Company :
Private Limited Company, Local Based Company
Location :
SM Corporate Office, Building A, Mall of Asia Complex Pasay City 1300
Company Fax :
834-1800

ExcelAsia – Customer service

1

CSRa TSRs Customer service,Sales,Collections. START ASAP HIGHEST PAY (AVDV39)
(National Capital Reg – ALABANG, LAGUNA, PARANAQUE)

Responsibilities:

* •Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume.

* ••* To Apply for this job post: Ask for JUSTIN MIRASOL – 0917-5524572 or you can send your resume at email : jmirasol@excelasiaservices.com.

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 58 Full-Time positions available.

••* ADDRESS : ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Tel No. : (02)-659-3113

••* DIRECTIONS : Madrigal Business Park 2 is along Alabang Zapote Road. If you are coming from the Alabang Highway, please go down Richville Mansion (after Shell Gas Station and Citibank Frabelle Bldg) Walk towards Meralco Alabang and that is Prime Street. Look for 8 Antonio Center and you will find ExcelAsia on the ground floor. Look for JUSTIN

ExcelAsia Training and Development Inc. (Alabang Site)
8 Antonio Centre, Prime St. Madrigal Business Park 2, Alabang Muntinlupa City -.

Leasing Assistant in SM City Sta. Rosa

3

Leasing Assistant – SM City Sta. Rosa
####WSTATE#### Sta. Rosa, Laguna)

Responsibilities:

* Job Summary: Assists the Leasing Team in carrying out day to day lease functions and concerns.

* SPECIFIC DUTIES AND RESPONSIBILITIES

* 1. Receives, sorts and classifies all lease-related incoming and outgoing documents from other business units and external partners. He is also responsible for endorsing documents to intended parties for information disseminiation or for appropriate action.

* 2. Maintains and safekeeps lease and tenant files.

* 3. Safekeeps and monitors supply and consumption of office supplies and leas-related forms regularly used and maintained by the department.

* 4. Assists lease marketing in:
* – answering phone and walk-in inquiries
* – preparing correspondence related to tenant requests and concerns
* – preparing and completing the tenant leasing kit
* – preparing various requests (AN prep, MOA, etc.) to other business units.

* 5. Assists lease administration and documentation in:
* – making follow-up calls to tenants with lacking requirements
* – releasing all pertinent documents to tenants
* – ensuring paperwork of current and prospective tenants are complete and accurate.

* 6. Maintains an orderly and updated filing system of all documents relative to leasing.

* 7. Ensures cleanliness and orderliness of work area, office equipment, facilities and amenities.

* 8. Ensures compliance with safety and security of documents held in trust by the division.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce, Property Development/Real Estate Management or equivalent.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Shopping Center Management Corporation (SM Supermalls)
SM Corporate Office, Building A, Mall of Asia Complex Pasay City 1300.

Site Head

2

Site Head (5)
(Manila, La Union, Pangasinan, Tarlac, Laguna)

Supervises site operations and performance.

Job Responsibilities

* Responsible for selecting, training, developing, and managing performance of professional and non-exempt direct reports, providing prompt and objective coaching and coordinating, planning, and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
* Responsible for site’s productivity and profitability.
* Execute site improvements.
* Analyzes team performance and acts to ensure production targets are met.
* Prepares upcoming organizational needs and implement strategies
* Ensures that the team operates efficiently and effectively according to client’s Service Level Agreements and company measures
* Works with support departments to ensure strategies are executed
* Ensures that all activities are within budgetary measurements
* Coaches, motivates and develops an outbound sales or inbound supervisor team of up to 20 direct reports.
* Provides ongoing guidance and daily management support call center agents.
* Measures all call center agents’ effectiveness and monitor their results.
* Plans and directs all aspects of the site’s floor policies and procedures
* Ensures work product consistently meets established performance metrics and performance measure standards.
* Manage the processes involved in the day-to-day administrative duties and strategic planning to reach all the site’s goals
* Sends e-mail reports regarding daily task, activities and site operations to the Operations Manager and TQM.
* Performs other duties as assigned by Superior and Immediate Superior.
* Expected not to divulge anything to the client. Confidentiality is highly imposed.

Required Qualification

* Bachelor’s degree preferred.
* No travel limitations
* Exceptional communication, interpersonal and mental skills
* Proficient in Microsoft Word, Excel, Outlook and Database experience
* Exceptional communication, interpersonal and mental skills
* Proficient in Microsoft Word, Excel, Outlook and Database experience
* Have exemplary leadership skills, high integrity, excellent people management skills, has a pleasing personality and has demonstrated the ability to motivate individuals to exceed performance initiatives with three (3) to four (4) years supervisory experience.
* Must have managed or supervised a large team (20 to 30 persons) especially in coaching and mentoring
* Experience in customer relationship / account management
* Excellent oral, listening, writing skills and customer service attitude
* Strong problem solving, time management and organizational ability
* Upright and trustworthy person

Submit your resumes (together with your application letter stating
the job position and your recent picture) online at :

recruitment@eservicesglobal.com

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