Search results for call center in lipa city batangas (3)

Trainer in Lipa Batangas

0

LIPA – Trainer
RESPONSIBILITIES:

* To effectively design, deliver and review training for assigned programmes, developmental courses, induction, and orientation. Proactively access skill gaps in operations versus skills and knowledge imparted through the learning environment.

REQUIREMENTS:

* Worked in a call centre environment for a minimum of 18 months.
* Comprehensive understanding of a call centre environment.
* Train the Trainer certification or equivalent.
* Technical instructor in an Instructor-led classroom environment experience
* Experienced facilitator who can implement program changes quickly and with a high degree of success
* Excellent written and verbal communication skills.
* Excellent organizational, presentation and interpersonal skills.
* Excellent computer literacy with a variety of software packages.
* Supervisory experience preferred, preferably in a call center environment
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Must be willing to work in Lipa
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

Workforce Analyst Technical Account (LIPA BASED)

22

Workforce Analyst Technical Account (LIPA BASED)
(Lipa,Batangas)

* GENERAL JOB SUMMARY: Implement workforce functions like deployment and scheduling, capacity planning and forecasting, retrieval and analysis of ACD characteristics, real-time monitoring and call traffic management

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Experience in processes and application of workforce management software (CentreVu CMS,IEX, Aspect and eWorkforce)
* Good to excellent oral and written communication skills
* Minimum of 6 months to 1 year contact center experience
* Working knowlege in computer applications (word processing, spreadsheet and internet browser applications)
* Applicants must be willing to work in Lipa, Batangas.
* Applicants must be willing to work on shifting schedules.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees
* Full-Time position available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM-6 PM
Saturdays, 9 AM- 12 noon

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc. (Lipa Site)
HUMAN RESOURCES DEPARTMENT
2nd Floor, SM City Lipa
Ayala Highway, Lipa City, Batangas

For inquiries you may contact:
884-5200 Local 2918

Interested applicants may also send their resume to:
liparecruitment@acspacific.com

Operations Supervisor (Lipa Batangas Based)

12

Operations Supervisor (Lipa Batangas Based)
( Lipa,Batangas)

* At least 1 yr experience in a contact center environment, preferably with supervisory background
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* With excellent interpersonal and communication skills
* Has the ability to identify problems, review options and take appropriate action without a pre-determined framework
* Has problem solving, decison making, coaching and mentoring skills
* Ability to use word processing, spreadsheet, call monitoring, internet browser applications
* Applicants must be willing to work in Lipa,Batangas.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 9AM-6 PM
Saturdays, 9 AM- 12 noon

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc. (Lipa site)
HUMAN RESOURCES DEPARTMENT
2nd Floor, SM City Lipa
Ayala Highway, Lipa City, Batangas

Interested applicants may also send their resume to:
acshrlipa@acspacific.com

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