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CUSTOMER SERVICES SPECIALIST

Responsibilities:

The Customer Services Specialist manages the implementation and on-going support of U.S. based Wholesalers, CPA’s and firms into the payroll systems.  As the first point of contact to the company’s service organization, the Wholesale Client Service Specialist is responsible for the establishment and continuation of a positive relationship with the More >

Concierge ( Telephone Operator )

Responsibilities:

The Telephone Operation Representative performs all duties related to incoming, outgoing and internal calls and taking messages.

  • Manage operations of communication center/switchboard on a daily basis.
  • Act as a first point of contact over the telephone, answer incoming calls within 2-3 rings
  • using the standard greeting and provide a high level of customer More >

NORTH EDSA – Customer Service Professionals

Responsibilities:

As a Customer Service Professional, you will be responsible for handling customer inbound calls ensuring issue resolution and customer satisfaction. You will be mainly focused on handling billing concerns, refunds, and activation requests. You will also be expected do up selling for the client.

Requirements:

  • Must have finished at least two More >
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