Search results for cubao area
APAC Jobs in Leyte – Corporate Quality Analyst
Aug 2nd
Corporate Quality Analyst – Leyte (Eastern Visayas – Palo, Leyte)
* Monitors Customer Service Representatives’ performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR to improve areas of opportunity and reinforce positive behavior. * Participates in client monitoring sessions. * Maintains More >
TELUS International – Back Office Representative
Mar 1st
Back Office Representative to start ASAP!!! RESPONSIBILITIES:
* Managing service orders for voice and data services * Identifying discrepancies, special equipment, or field work needs * Activate and modify network features within the switch * Update and correct assignment information within various systems * Trouble resolution – investigate held orders; initiate corrective More >
Help Desk Analyst – Cubao
Dec 18th
Help Desk Analyst – Cubao (National Capital Reg – Quezon City)
* Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution * Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future More >
Central Quality Analyst – Alabang/Cubao
Apr 24th
Central Quality Analyst – Alabang/Cubao (National Capital Reg – Muntinlupa City,Quezon City)
* Monitors Customer Service Representatives/ Telephone Service Representatives performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR/TSR to improve areas of opportunity and reinforce positive behavior. * Participates in More >
