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Customer Care Representative for Prestigious Car Company – Cainta

RESPONSIBILITIES:
  • Receives inbound calls and responds to inquiries (through calls and emails) for assistance and information from automotive dealerships and customers in a timely and efficient manner to assure service level metrics are achieved.
  • Establish rapport and portray a knowledgeable and courteous impression to the customer.
  • Through use of technology, scripts and program knowledge More >

TECHNICAL SUPPORT ENGINEER

Responsibilities:

  • Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
  • Troubleshooting of photovoltaic installations via phone and email.
  • Prepare Customer Relations Management reports in a weekly basis.
  • Will assist on case handling and updating CRM database

 

Requirements:

  • Candidate must possess at least a Bachelor’s/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) More >

Multi-lingual Customer Support Representative

Responsibilities: Responsible for delivering excellent customer/technical support for the configuration and use of Logitech products. Under direct supervision, in a contact center environment, the CSR will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve customer issues. Communication with the customer will be either More >
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