Search results for documents analyst
CUSTOMER MANAGEMENT ANALYST
Jul 4th
RESPONSIBILITIES:
- Performs call-outs as part of the validation and resolution process; Responds to queries, complaints, or concerns regarding SOA
- Gathers documents for resolution of disputes; Ensures daily that all disputes staged to GAO via the Disputes Management System are addressed
- Effects necessary changes / corrections / modifications in customer records; Maintains Error Monitoring More >
Business Development Analyst
Aug 5th
Business Development Analyst (National Capital Reg)
Responsibilities:
* Business Support * Assist in business development process by conducting the following activities: * Project Scoping * Business Requirements Definition and Assessment * Initial computation of Capacity Plan for concurrence of WFM. * Business Case Preparation and Review * Cost Benefit Analysis * Client Proposal More >
APAC Jobs in Leyte – Corporate Quality Analyst
Aug 2nd
Corporate Quality Analyst – Leyte (Eastern Visayas – Palo, Leyte)
* Monitors Customer Service Representatives’ performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR to improve areas of opportunity and reinforce positive behavior. * Participates in client monitoring sessions. * Maintains More >
SR QA ANALYST
May 22nd
SR QA ANALYST (Southern Tagalog – Sta. Rosa, Laguna)
Responsibilities:
* Responsible for maintaining the documentation for all RLC BU processes. * Will support processes and procedures via periodic audits. * Responsible for tracking, analyzing, and reporting quality metrics (Customer complaints, RMA, etc.) and statistics to the RLC Quality Engineer. * Responsible for More >
Korean BPO Analyst – Accenture Mandaluyong
May 11th
Korean BPO Analyst [KOR009]
* Interface and coordinate with Korean clients * Translate technical documents such as invoices and billings * You will be trained to handle basic accounting transactions such as account reconciliation, adjustments and journal entries. * You will be part of a team providing critical accounting services for More >
Fraud Analyst – Offshoring Pasig City
Apr 14th
Fraud Analyst (National Capital Reg – Ortigas Center, Pasig City)
Responsibilities: * Research and secure necessary information from various resources * Analyze and process bank related documents * Manage sensitive data with proper care and utmost confidentiality
Requirements: * College gradaute of any course * Above average English verbal communication skills including active listening * More >
Medicall Phils – Business Analyst
Feb 24th
Business Analyst (National Capital Reg – Makati City)
Responsibilities:
* Generate and maintain various types of reports * Provide occasional user support * Gather user requirements, produce reporting solutions, documents development process and user instructions * Ensure that the reports produced are accurate, relevant, complete, and actionable * Produce reports that are aesthetically More >
Billing Analyst – APAC Customer Services
Feb 18th
Billing Analyst (National Capital Reg – Alabang, Muntinlupa)
* Analyzes and prepares invoice batches/credit memos. Compiles all miscellaneous billable information including dedicated hours, training charges, fax charges, UPS and FedEx charges, etc (Task performed 40% of time) * Reconciles posted revenue at month end, calculate accruals, create detailed revenue listing and reconcile More >
Sutherland Global – Finance Analyst
Feb 16th
Finance Analyst for Davao Site (Southern Mindanao – Davao City)
Responsibilities: o Daily Revenue Management
> To closely watch the Revenue movement in all programs on a daily basis and to raise flash points when the same deviates from the LE; > To ensure accuracy of the Revenue Management and to match with LE More >
Traffic Analyst – Verizon Business
Jan 26th
Traffic Analyst (Workforce) (National Capital Reg – Makati City)
Responsibilities:
* Completed any 4-year College Education * Strong math skills and statistical report analysis of call volume variables such as; ASA (queue delay times), AHT/AWT, Occupancy, % Calls offered and % abandoned; knowledge of Automatic Call Distribution systems (ACD). * General experience working More >
Compliance Analyst – Arvato Digital Services
Dec 7th
Compliance Analyst (National Capital Reg)
Responsibilities:
Job Title: Compliance Officer Department: Operations Reports to: Site Operations Manager Supervises: N/A
Description: The Compliance Officer will be responsible for overall Process Documentation and Audit of implemented processes in the site. The role will require the employee to:
• Maintain full-time participation and intervention on all initiated revisions More >
Fraud Analyst – JPMorgan Chase
Dec 3rd
Fraud Analyst – (090062246) RESPONSIBILITIES: Fraud Investigator – Fraud Operations
The Fraud team will review mortgage loan files to determine if fraudulent information was provided by any of the parties to the transaction. This information will be used to either stop a fraudulent loan from being approved or to identify fraudulent loans More >
Jobs in Makati – Revenue Assurance Analyst
Nov 30th
Revenue Assurance Analyst RESPONSIBILITIES:
* Review StarTek’s processes and procedures to identify, implement and document improved ways to maintain revenue and to reduce lost revenue. * Quantifies revenue loss and ties the loss to specific causes. Conducts financial analysis of revenue impacting events across the enterprise. * Produces metrics that will allow More >
Administrative Assistant – NCO Call Center
Nov 30th
Administrative Assistant – Quezon City RESPONSIBILITIES:
* File data and perform other routine clerical tasks as assigned, and for other departments as needed. * Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine. * Communicate and More >
Accenture Jobs – BPO Analyst Trainees
Nov 18th
BPO Analyst Trainees (to start asap!)
Job Description:
As a trainee, you will be equipped to handle back office transactions for a leading healthcare insurance provider. You will receive an allowance during training period and will be subject for regular employement upon passing.
* Encoding customer documents into the system * Document analysis More >
Accenture Jobs – BPO Analyst Trainees
Nov 16th
BPO Analyst Trainees (to start asap!)
Job Description:
As a trainee, you will be equipped to handle back office transactions for a leading healthcare insurance provider. You will receive an allowance during training period and will be subject for regular employement upon passing.
* Encoding customer documents into the system * Document analysis More >
File Review Analyst – Jobs in Taguig
Nov 9th
File Review Analyst - (090050495)
RESPONSIBILITIES: File Review Analyst for the Correspondent Channel
As a File Review Analyst you will review closed mortgage loan documents for accuracy, validate compliance requirements are met, and prepare the loan for purchasing and boarding. Upon review, you will utilize Chase imaging systems and LOS to enter More >
Accenture – Claims Analyst Trainees
Nov 3rd
300 Trainees – Claims Analyst (to start asap!)
Job Description:
As a trainee, you will be equipped to handle back office transactions for a leading healthcare insurance provider. You will receive an allowance during training period and will be subject for regular employement upon passing.
* Encoding customer documents into the system * More >
ACS Phils Call Center Jobs – Vendor Governance Analyst
Oct 29th
Vendor Governance Analyst (National Capital Reg)
Responsibilities:
* REQUIRED: * An experienced Information Analyst to perform work of considerable difficulty in requirements analysis, baseline information sources, and the development and design of processes and procedures to acquire, reposit, integrate, and disseminate information relative to vendor performance and management of vendor agreements.
* • Must More >
Central Quality Analyst – Alabang/Cubao
Apr 24th
Central Quality Analyst – Alabang/Cubao (National Capital Reg – Muntinlupa City,Quezon City)
* Monitors Customer Service Representatives/ Telephone Service Representatives performance to ensure proper call handling and sales skills are utilized daily. * Documents observations and provides feedback to CSR/TSR to improve areas of opportunity and reinforce positive behavior. * Participates in More >
